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Provider Partnerships Liaison

What We Do 

Care Access is a unique, multi-specialty network of research sites which operates as one connected team of physician investigators, nurse coordinators, and operations managers. Our goal is to engage every healthcare professional in clinical research and to make clinical trials a care option for every patient. By removing this bottleneck, Care Access is helping accelerate the approval and delivery of critical and life-saving therapies. 

 

Who We Are 

We care. Our people are the engines behind our mission: to revolutionize access to clinical trials for the benefit of patients everywhere. We care for one another, find new ideas to accelerate medicine, and seed a long-term impact for generations.  


Position Overview 

As a Provider Partnerships Liaison, you will focus building and strengthening partnerships that will enhance Care’s mission to promote clinical trial access to all patients. You will work directly with current and prospective Trial Access Partners, conduct demos, and successfully sell the company's value proposition. You will focus on physician engagement and education for Care’s Trial Access Partner Program and serve as a regionally assigned Physician and Alliance Site Liaison for assigned accounts.


What You'll Be Working On
  • Act as liaison between Trial Access Partners, the PSA Team, and internal stakeholders to keep all relevant parties informed of activity across multiple campaigns.
  • Engage with Trial Access Partners and their office staff to ensure proper education of patients and outreach effectiveness.
  • Perform customer support to our Trial Access Partners, ensuring inquiries and concerns are addressed promptly and effectively.
  • Conduct face-to-face meetings to promote adoption of best practices by engaging stakeholders on recommended workflows and performance objectives.
  • Keep Trial Access Partners informed of specific campaigns and for appropriate future opportunities.
  • Maintain a network of Trial Access Partners through ongoing outreach and activities.
  • Ensure the effectiveness of patient recruitment by working closely with Trial Access Partner office staff to educate potential patients and perform patient outreach.
  • Assist in EMR or Chart Review when necessary.
  • Pursue qualified opportunities to close; meet or exceed quota.
  • Communicate company value to prospective customers in a compelling and personalized manner.
  • Illustrate the various solutions from Care Access and how each can solve specific Physician challenges; build relationships with prospects and internal stakeholders to grow new business.
  • Work collaboratively across departments to execute sales strategy as the firm introduces enhancements to existing solutions and releases new products.


Physical and Travel Requirements
  • This role could potentially require up to 50% travel requirements for appropriate customer engagement. Length of travel will depend upon study requirements, staff needs, and company initiatives.


What You Bring (Knowledge, Skills, and Abilities):
  • Enthusiastically represent the Care Access brand
  • Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future.
  • An ability to be flexible in your duties and adjust to evolving business needs.
  • Ready to participate in every stage of the sales process.
  • Ability to quickly learn and master complex internal technologies.
  • Possess exceptional communication skills; you can seamlessly guide a conversation and anticipate potential needs.
  • Passionate for clinical research.


Certifications/Licenses, Education, and Experience:
  • 3-5 Years of experience in the life sciences domain, preferably clinical research.
  • College degree is related field, preferred.


Benefits (US Full-Time Employees Only)
  • PTO/vacation days, sick days, holidays.
  • 100% paid medical, dental, and vision Insurance. 75% for dependents.
  • HSA plan
  • Short-term disability, long-term disability, and life Insurance.
  • Culture of growth and equality
  • 401k retirement plan


Diversity & Inclusion 

We serve patients and researchers from diverse cultures and communities around the world. We are stronger and better when we build a team representing the people we aim to support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We value diversity and believe that unique contributions drive our success.  

 

At Care Access, every day, we are advancing medical breakthroughs. We’re uniting standard patient care with cutting-edge treatments and research. Our work brings life-changing therapies to those in need and paves the way for newer and greater treatments to reach the world. We’re proud to advance these breakthroughs and work with the big players while engaging with the 

physicians and caring for patients. 

 

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. 

 

Care Access is unable to sponsor work visas at this time. 

 

Employment Statement

Care Access complies with all employment laws and regulations with respect to its employment practices, terms and conditions of employment, and pay equity and wages. Care Access does not engage in any unfair or forced labor practice and does not tolerate, under any circumstances, the use of any form of forced or involuntary labor, child labor, or human trafficking. This extends to suppliers, partners, or other third parties with whom Care Access does business. Care Access values and promotes the protection of human rights everywhere.

 

Care Access Glassdoor Company Review
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CEO of Care Access
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Ahmad Namvargolian
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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Provider Partnerships Liaison, Care Access

At Care Access, our mission is clear: we’re revolutionizing access to clinical trials, and we need a Provider Partnerships Liaison to help amplify this initiative. If you're passionate about clinical research and want to make a real impact, this remote role might be the perfect fit for you. In this position, you’ll engage with current and potential Trial Access Partners, showcasing how Care Access can transform their practices. Your role will involve conducting demos, supporting our partners, and educating them on effective patient outreach strategies. You'll collaborate closely with internal teams to ensure a seamless experience for everyone involved. You’ll be the face of Care Access in your region, building and nurturing relationships that help us meet our goal of making clinical trials accessible to all patients. Additionally, this role may require travel, allowing you to connect personally with stakeholders and promote best practices. With 3-5 years of experience in life sciences and exceptional communication skills, you’ll be pivotal in illustrating how our innovative solutions can address specific challenges faced by physicians. We believe in fostering a culture that values growth, inclusivity, and collaboration—because together, we can lead the charge toward medical breakthroughs. So, if you're ready to roll up your sleeves and join a passionate team dedicated to improving patient care through clinical trials, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Provider Partnerships Liaison Role at Care Access
What are the main responsibilities of the Provider Partnerships Liaison at Care Access?

As a Provider Partnerships Liaison at Care Access, your primary responsibilities will include engaging with Trial Access Partners, providing education on clinical trials, maintaining strong relationships to promote effective patient outreach, and conducting demos of our services. You will serve as a critical communication link between partners and our internal teams to ensure ongoing collaboration and support.

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What qualifications are needed to apply for the Provider Partnerships Liaison role at Care Access?

To be considered for the Provider Partnerships Liaison at Care Access, candidates should have 3-5 years of experience in the life sciences sector, ideally within clinical research. A college degree in a related field is preferred, along with strong communication skills to engage various stakeholders effectively.

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How does the Provider Partnerships Liaison contribute to Care Access's mission?

The Provider Partnerships Liaison plays a vital role in advancing Care Access's mission by building partnerships that enhance clinical trial accessibility. By educating and supporting healthcare professionals, you ensure that more patients have the opportunity to participate in groundbreaking research, ultimately facilitating access to critical therapies.

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What skills are essential for success as a Provider Partnerships Liaison at Care Access?

Essential skills for a successful Provider Partnerships Liaison at Care Access include excellent communication and interpersonal skills, the ability to build and maintain relationships, adaptability to evolving business needs, and a passion for clinical research. Additionally, being tech-savvy to master complex internal tools is essential.

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What benefits does Care Access offer to its full-time Provider Partnerships Liaison employees?

Care Access offers a comprehensive benefits package for full-time employees, including 100% paid medical, dental, and vision insurance, PTO days, a 401k retirement plan, and a culture of growth and inclusivity. These benefits reflect our commitment to the well-being of our team members.

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Common Interview Questions for Provider Partnerships Liaison
How do you approach building relationships with Trial Access Partners?

In your answer, emphasize the importance of understanding their needs and concerns. Discuss methods like maintaining open lines of communication, scheduling regular follow-ups, and being responsive to their inquiries to foster trust and collaboration.

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Can you provide an example of a time you successfully engaged a healthcare provider?

When responding, share a specific instance where your efforts led to a positive outcome. Highlight your strategies for engagement, any educational materials you provided, and the lasting impact of that partnership on patient outreach efforts.

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What strategies do you use to educate healthcare professionals on clinical trial benefits?

Discuss a multi-faceted approach that includes personalized presentations, sharing relevant case studies, and offering easy-to-understand resources that outline the advantages of clinical trials, which could help them better inform their patients.

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How do you handle objections from Trial Access Partners when introducing Care Access services?

Explain your process for listening to their concerns, providing factual information, and offering tailored solutions that meet their specific needs. Emphasize your commitment to creating win-win scenarios.

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Describe a time when you had to work collaboratively with a team to achieve a goal.

Provide an example that showcases your ability to communicate effectively and collaborate with various stakeholders. Discuss how you managed differing opinions and focused on a common objective to achieve success.

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How do you prioritize your tasks when managing multiple accounts?

Share your systematic approach to prioritizing tasks based on urgency, impact, and alignment with Care Access objectives. Mention using tools or software to keep track of engagements and deadlines.

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What methods do you use to stay updated on industry trends in clinical research?

Talk about your commitment to continuous learning through subscribing to relevant journals, attending webinars, and engaging in professional networks to stay informed about the latest trends and innovations in clinical research.

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How do you measure success in your role as a Provider Partnerships Liaison?

Indicate that success metrics could include the number of partnerships established, feedback from partners regarding education initiatives, patient enrollment rates in trials, and overall satisfaction levels of both physicians and patients.

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What role do you see technology playing in advancing clinical trial access?

Share your perspective on how technology can streamline processes, improve patient outreach and education, and enhance collaboration among stakeholders, leading to more efficient clinical trials.

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Why do you want to work for Care Access as a Provider Partnerships Liaison?

Articulate your passion for clinical research and how it aligns with Care Access's mission of improving patient care through accessible clinical trials. Reference the company's values and culture as motivating factors for your interest.

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Our goal is to engage every healthcare professional in clinical research and to make clinical trials a care option for every patient

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
December 7, 2024

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