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Media Account Coordinator - job 1 of 2

Company Description

Are you ready to be a big part of something big? 

At carsales, we're all about making buying and selling a great experience. For 25 years we’ve been evolving with the new economy to help people choose how they move today and tomorrow.

When it comes to your career, we want to provide big opportunities to help you make a big impact. But for this to be possible, we strive to feel small. Small enough to quickly change tack, small enough to learn from different departments and small enough to connect authentically with leadership.

Not something you’d expect from one of the country’s biggest tech companies, is it?

And one of the best parts? We give you the autonomy to choose the working location that best suits your lifestyle – Office, Hybrid or Anywhere. 

What’s on offer: 

  • A place where you can move your career forward, where you’ll be continuously backed to make new ideas happen, and the chance to do work that makes real, significant impact in the world. 
  • We’re proud to be recognised as one of Australia’s Best Workplaces™ by Great Place to Work®, a Family Friendly Workplace, a WORK180 endorsed employer for women and WGEA Employer of Choice for Gender Equality.
  • The support of a highly engaged, high-performing team including a leadership team that you’ll actually have face time with. 
  • 24 weeks paid parental leave for primary caregivers, four weeks paid secondary caregivers leave, six weeks paid gender affirming care leave.

Job Description

What you will do

This is your opportunity to join carsales in the role of Account Coordinator. In this role, you will support the carsales mediahouse team, by providing a range of administrative support to ensure that all sales activities and advertising campaigns are delivered accordingly. This will be achieved by understanding the client’s business, our products, the market, and our business objectives. 

  • Support Account Managers in coordinating sales activities and maintaining strong customer relationships.
  • Develop solutions that deliver campaign management. This includes implementation, communication with external partners on status, tracking and post-campaign reporting.
  • Deliver sales collateral by ensuring go-to-market decks, pitches and insights decks are accurate and relevant to the advertiser.
  • Demonstrate understanding, motivations and expertise in assisting the team in the sale and successful delivery of advertising solutions.

Qualifications

What we are looking for

  • Demonstrated inclusive and interpersonal attributes that connect you to our behaviours (we change the game, we own it, we step in, we are curious, we don’t take ourselves too seriously).
  • Experience working in digital advertising for a publisher, client or agency.
  • Exposure to digital advertising campaigns across display, video and native is advantageous.
  • A confident communicator who can build sustainable relationships with internal and external stakeholders.
  • Good problem solving and analytical skills.
  • Experience working with Excel, Microsoft Office and CRM’s.

Additional Information

A few other things we want to let you know about... 

  • carsales is an equal opportunity employer and we pride ourselves on fostering a diverse and inclusive workplace. We encourage everyone of all ages, genders and backgrounds to apply. If you’re a candidate with a disability or you need some adjustments to be at your best, let us know how we can provide you with additional support. 
  • We know how important keeping that balance between work/life is and have a range of flexible working options on offer, including part time work. We are open to this conversation during our recruitment process - if you want to know more just ask. 
  • We are a proud Circle Back Initiative Employer which means we are committed to responding to every job applicant. 
  • Successful candidates joining the carsales family are required to undergo a National Police Record check and must have full-time Australian working rights on an ongoing basis. 

So come and join our team - because every role is a big role in our plans to go big. 

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Average salary estimate

$70000 / YEARLY (est.)
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$80000K

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What You Should Know About Media Account Coordinator , carsales

Are you an organized multitasker with a passion for media? Then the Media Account Coordinator position at carsales in Melbourne VIC is perfect for you! At carsales, we pride ourselves on creating unmatched experiences for buying and selling, and we’ve been leading the way in this area for over 25 years. In this exciting role, you’ll be the backbone of our carsales mediahouse team, working closely with Account Managers to ensure that all our sales activities and advertising campaigns run smoothly. You’ll dive deep into understanding our clients’ businesses, engage with various digital advertising platforms, and contribute to campaign management from inception to reporting. Your knack for developing strong relationships with both internal stakeholders and clients will ensure successful advertising solutions. Ideally, you will have some experience in digital advertising, and both strong analytical and problem-solving skills. We’re also looking for someone who can use tools like Excel and CRM systems confidently. The best part? You get to choose your working environment—be it in the office, hybrid, or fully remote—so it fits seamlessly into your lifestyle. Join us, and let’s make a big impact together, all while enjoying the vibe of a company that celebrates diversity and flexibility!

Frequently Asked Questions (FAQs) for Media Account Coordinator Role at carsales
What are the main responsibilities of a Media Account Coordinator at carsales?

As a Media Account Coordinator at carsales, you will be responsible for supporting the mediahouse team by managing a variety of administrative tasks that keep sales activities and advertising campaigns on track. This includes coordinating with Account Managers, developing solutions for effective campaign management, and maintaining clear communication with external partners. By understanding our clients' businesses and our market landscape, you'll ensure that all deliverables, from sales collateral to post-campaign reporting, align with our objectives.

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What qualifications are required for the Media Account Coordinator position at carsales?

To be successful as a Media Account Coordinator at carsales, candidates should demonstrate strong interpersonal skills and a collaborative spirit. Ideally, you should have experience in digital advertising, whether from a publisher, agency, or client relationship. Familiarity with digital advertising campaigns, especially across display, video, and native formats, is advantageous. Equally important are problem-solving skills, proficiency in Excel and Microsoft Office, and experience in managing customer relationships effectively.

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What is the work environment like for a Media Account Coordinator at carsales?

The work environment for a Media Account Coordinator at carsales is both flexible and supportive. You get the freedom to select your preferred working location, whether that’s in the office, a hybrid model, or fully remote. In addition, carsales is committed to fostering a culture of inclusiveness and teamwork, offering you the chance to engage with a highly motivated team while enjoying a dynamic and fulfilling work-life balance.

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How does carsales support employee development for Media Account Coordinators?

At carsales, we are committed to helping our Media Account Coordinators grow their careers. You’ll have access to various resources that enable continuous learning and professional development. Our friendly leadership team actively encourages innovation and new ideas, ensuring that you can make an impact while also developing your skills and expertise. Plus, you'll have plenty of occasions to experience teamwork that leads to personal and professional growth.

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What type of company culture does carsales promote for its Media Account Coordinators?

carsales offers a vibrant and inclusive company culture that emphasizes collaboration, diversity, and work-life balance. As a Media Account Coordinator, you will not only enjoy a supportive environment filled with collaborators, but you’ll also be part of a recognized top workplace that values its employees' contributions. We believe employees thrive in an encouraging culture that allows curiosity and a good sense of humor to flourish.

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Common Interview Questions for Media Account Coordinator
Can you explain your understanding of digital advertising and its importance?

When discussing digital advertising, focus on how it allows businesses to reach targeted audiences effectively. Explain your familiarity with various platforms such as display ads, social media, and search results, and how you can leverage this knowledge in your role as a Media Account Coordinator at carsales to create successful campaigns.

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How would you prioritize tasks when managing multiple advertising campaigns?

Consider explaining a methodical approach, such as using project management tools or techniques like the Eisenhower Matrix. Emphasize your organizational skills and how you're able to adapt your approach depending on deadlines and requirements, ensuring that nothing falls through the cracks.

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Describe a time when you had to solve a problem in your previous role.

When answering this question, using the STAR method (Situation, Task, Action, Result) can be effective. Illustrate your specific problem-solving process and how your analytical skills came into play, culminating in a positive outcome relevant to the Media Account Coordinator role.

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How would you handle client feedback that is critical of an advertising campaign’s performance?

Highlight your customer service skills and your readiness to listen actively to the client's concerns. Explain that you would assess the feedback, communicate transparently about what went wrong, and propose actionable solutions, showing your commitment to client satisfaction as a Media Account Coordinator.

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What experience do you have working with Excel and CRM systems?

Elaborate on your proficiency with Excel, including specific tasks such as data analysis, pivot tables, and creating reports. Discuss any CRM software you’ve used and how it’s helped you manage client relationships and track campaign performance.

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How do you maintain effective communication with your team and clients?

Discuss the importance of clear, consistent communication through regular updates, meetings, and emails. Emphasize how by building strong relationships and keeping all parties informed, you can ensure alignment and enhanced collaboration in your role as a Media Account Coordinator.

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What do you believe makes a marketing campaign successful?

Note factors such as clear objectives, a deep understanding of the target audience, innovative content, and precise tracking metrics. Relate these elements to how you would contribute to the success of campaigns at carsales, showcasing your understanding of best practices.

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What role does teamwork play in a Media Account Coordinator’s position?

Discuss how teamwork is vital for brainstorming ideas, problem-solving, and executing campaigns effectively. Mention your experience collaborating with cross-functional teams and how facilitating teamwork can lead to outstanding results.

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Why are you interested in working as a Media Account Coordinator at carsales?

Share your enthusiasm for the company’s mission and commitment to innovation in the automotive space, and how it aligns with your career aspirations. Convey your interest in growing as part of a high-performing team and making a significant impact on clients.

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How would you approach developing strong relationships with clients?

Discuss the importance of trust, understanding client needs, and proactive communication. Illustrate how you would earn their confidence through consistent follow-through and delivering results, creating long-term partnerships as a Media Account Coordinator.

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DATE POSTED
March 13, 2025

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