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Business Operations

About Cartesia
Our mission is to build the next generation of AI: ubiquitous, interactive intelligence that runs wherever you are. Today, not even the best models can continuously process and reason over a year-long stream of audio, video and text—1B text tokens, 10B audio tokens and 1T video tokens—let alone do this on-device.

We're pioneering the model architectures that will make this possible. Our founding team met as PhDs at the Stanford AI Lab, where we invented State Space Models or SSMs, a new primitive for training efficient, large-scale foundation models. Our team combines deep expertise in model innovation and systems engineering paired with a design-minded product engineering team to build and ship cutting edge models and experiences.

We're funded by leading investors at Index Ventures and Lightspeed Venture Partners, along with Factory, Conviction, A Star, General Catalyst, SV Angel, Databricks and others. We're fortunate to have the support of many amazing advisors, and 90+ angels across many industries, including the world's foremost experts in AI.

Role Responsibilities

We're seeking an exceptional Business Operations hire to drive critical initiatives that support Cartesia’s next phase of growth.  This role combines analytical rigor with execution excellence to tackle our highest-priority challenges and opportunities.

What You'll Do

  • Build financial models and analyze business metrics to inform strategic decisions

  • Design and implement scalable processes across GTM, customer success, and core operations

  • Create compelling materials for strategic presentations and partnerships

  • Build customer success playbooks to drive activation and value delivery

  • Lead cross-functional projects that directly impact company trajectory such as customer success, security/compliance, partnerships, community-building, and more.

  • Build dashboards and reports to drive data-informed decisions

What You'll Bring

  • 3-4 years of experience through at a top consulting, investment banking or private equity firm in addition to high growth startup

  • Exceptional analytical and problem-solving abilities

  • Strong financial modeling and data analysis skills

  • Outstanding written and verbal communication

  • Track record of driving results in ambiguous environments

  • Ability to break down complex problems and execute solutions

  • Experience working with technical teams and products

Nice-to-Haves

  • Experience in AI/ML or enterprise software companies

  • Background in B2B SaaS operations

  • Technical background or basic coding abilities

  • Track record scaling operations at early-stage startups

Our culture

🏢 We’re an in-person team based out of San Francisco. We love being in the office, hanging out together and learning from each other everyday.

🚢 We ship fast. All of our work is novel and cutting edge, and execution speed is paramount. We have a high bar, and we don’t sacrifice quality and design along the way.

🤝 We support each other. We have an open and inclusive culture that’s focused on giving everyone the resources they need to succeed.

Our perks

🍽 Lunch, dinner and snacks at the office.

🏥 Fully covered medical, dental, and vision insurance for employees.

🏦 401(k).

✈️ Relocation and immigration support.

🦖 Your own personal Yoshi.

Average salary estimate

$125000 / YEARLY (est.)
min
max
$100000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Business Operations, Cartesia

At Cartesia, we're on a mission to create the next generation of AI that is ubiquitous and interactive, and we're looking for a talented Business Operations professional to join our team in San Francisco. In this exciting role, you will drive critical initiatives that support our rapid growth by blending analytical rigor with execution excellence. You'll have the chance to build financial models, analyze essential business metrics, and design processes that scale across go-to-market strategies and customer success. This position isn't just about crunching numbers—it's about making strategic decisions that truly impact our trajectory. Your ability to craft compelling materials for presentations and partnerships will be pivotal as you develop customer success playbooks to boost activation and deliver value. You'll also lead cross-functional projects that span various impactful areas like security and compliance, partnerships, and community-building. If you thrive in a fast-paced environment and have experience in high-growth startups or consulting, we want to hear from you! Join us at Cartesia, where you'll collaborate with a remarkable team of experts and enjoy a vibrant, supportive culture that values innovation and teamwork. We believe in executing quickly without compromising quality, and we take pride in our inclusive environment. With perks like fully covered medical benefits, lunch, and your very own Yoshi, Cartesia is not just a job—it's an opportunity to build something extraordinary together!

Frequently Asked Questions (FAQs) for Business Operations Role at Cartesia
What are the primary responsibilities of the Business Operations role at Cartesia?

The Business Operations role at Cartesia encompasses a variety of key responsibilities aimed at propelling the company’s growth. You will build financial models, analyze business metrics, and create scalable processes within customer success and core operations. Additionally, you'll lead cross-functional projects, craft strategic presentations, and develop playbooks to enhance customer activation and value delivery.

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What qualifications are required for the Business Operations position at Cartesia?

Candidates for the Business Operations position at Cartesia should have 3-4 years of experience at a top consulting, investment banking, or private equity firm, coupled with experience in a high-growth startup. Exceptional analytical capabilities, strong financial modeling skills, and outstanding communication abilities are vital. You'll also need a track record of navigating ambiguous environments and working with technical teams.

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What skills contribute to success in the Business Operations role at Cartesia?

Success in the Business Operations role at Cartesia relies heavily on analytical and problem-solving skills. Candidates should possess strong financial modeling and data analysis skills, along with exceptional communication abilities. The capacity to break down complex problems and execute effective solutions is also crucial in this fast-paced environment.

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Is prior experience in AI/ML beneficial for the Business Operations position at Cartesia?

While not mandatory, prior experience in AI/ML or enterprise software can be highly beneficial for the Business Operations position at Cartesia. Understanding these domains can provide valuable insights as you work closely with technical teams and drive initiatives that align with our innovative objectives.

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What is the company culture like at Cartesia for Business Operations employees?

Cartesia fosters a vibrant and inclusive culture that emphasizes teamwork and support. As a Business Operations professional, you will experience a collaborative environment where execution speed, high quality, and learning from each other are priorities. The team enjoys a variety of perks and values every employee's success.

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Common Interview Questions for Business Operations
Can you describe a time you built a financial model to solve a business problem?

When responding, focus on the specifics of the project including the purpose, challenges faced, and the impact of your model on decision-making. Highlight your analytical processes and any tools used, while showcasing how your work led to actionable results.

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How do you prioritize tasks in a fast-paced environment like Cartesia?

To answer this effectively, discuss your methods for assessing urgency and importance. You might mention using frameworks such as the Eisenhower Matrix and how you remain flexible to adjust priorities based on evolving business needs.

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What strategies do you use for stakeholder communication?

Discuss the importance of clear and concise communication. Highlight techniques like regular updates, adapting your communication style to your audience, and utilizing visual aids to ensure understanding across technical and non-technical stakeholders.

Join Rise to see the full answer
How would you approach designing a new process for customer success?

Outline your approach to process design, focusing on needs assessment, collaboration with stakeholders, and iterative testing. Emphasize the importance of aligning the process with strategic objectives and enhancing customer experience.

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Describe your experience with cross-functional teamwork.

Share specific examples that display your adaptability and ability to work with diverse teams. Highlight successful projects where collaboration played a crucial role in achieving common goals, and emphasize how you managed any challenges that arose.

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Can you provide an example of ambiguous situations you've navigated in your career?

Select a scenario where ambiguity was prevalent, and detail your approach to clarify objectives, gather data, and make informed decisions. Emphasize your ability to thrive under uncertainty while driving progress.

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What metrics do you typically analyze for business operations?

Discuss the key performance indicators (KPIs) you focus on, how you obtain your data, and how you use those metrics to inform strategic decisions. Connect this back to your understanding of Cartesia’s specific goals and challenges.

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How do you ensure quality while shipping fast?

Talk about your commitment to quality by implementing processes that facilitate it, such as checklists, feedback loops, and agile methodologies. Emphasize that speed doesn't have to come at the cost of quality with the right approach.

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What drives your passion for operations in a tech-focused company?

Share what excites you about operational roles, particularly in innovative environments like Cartesia. Highlight your enthusiasm for working on ground-breaking initiatives, problem-solving, and contributing to impactful projects that affect company growth.

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What challenges do you anticipate facing in the Business Operations role at Cartesia?

Show your foresight by discussing challenges such as rapid scaling, aligning cross-functional teams, and managing data-to-decision processes. Include how your past experiences equip you to handle these challenges effectively.

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Founded in 1992, Cartesia, Inc. is a group of talented professionals providing custom solutions in the areas of engineering design automation, Web-based applications development, and Microsoft Windows-based software construction and integration. ...

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Full-time, on-site
DATE POSTED
January 9, 2025

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