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Level 1 Assistant Manager(09664) - 2409 N 23rd st

Company Description

About Team Next Level (DBA Domino’s)

Since 2005, Team Next Level, a locally owned franchise, has proudly served communities across western and eastern Oklahoma with exceptional Domino’s pizza and service. With 22 stores and growing, we are committed to creating opportunities, delivering smiles, and building a team that feels like family.

We’re always on the lookout for passionate, driven individuals to join us and take their career to the next level. Are you ready to be a part of something great? Let’s find out!

Job Description

Key Responsibilities:

  • Operational Oversight: Manage daily store activities, including food preparation, order accuracy, and timely deliveries, ensuring seamless operations during every shift.
  • Food and Labor Control: Monitor inventory levels to minimize waste and ensure proper food cost management. Effectively schedule and manage labor to optimize productivity while staying within labor budget targets.
  • Training and Development: Lead the training of new team members and ongoing development of existing staff to ensure consistency, skill growth, and team morale.
  • Store Cleanliness and Organization: Maintain a clean, organized, and safe store environment that meets Domino’s high standards and health regulations.
  • Customer Service Excellence: Address customer inquiries and concerns promptly and professionally, always striving to deliver a five-star experience.
  • Team Leadership: Act as a role model and motivator for team members, fostering a positive, fast-paced, and supportive workplace culture.

Qualifications

What We’re Looking For:

  • Strong problem-solving and decision-making skills.
  • Leadership experience, preferably in the food service or retail industry.
  • Ability to thrive in a fast-paced environment and handle stressful situations with ease.
  • Passion for delivering exceptional customer experiences.

Join us and take your career to the next level as part of the Domino's Team Next Level family!

Additional Information

Training and Growth Opportunities:

  • Participate in an up to 16-week training program designed to equip you with the skills and knowledge to excel in your role.
  • During training, earn $14/hour as you learn all aspects of store management.
  • Upon completion, you’ll be placed at either:
    • Level 1: Starting at $14/hour.
    • Level 2: Starting at $15/hour, based on your training performance and readiness.
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Average salary estimate

$30160 / YEARLY (est.)
min
max
$29120K
$31200K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Level 1 Assistant Manager(09664) - 2409 N 23rd st, Domino's

Are you ready to dive into the exciting world of pizza management? Team Next Level, the proud franchise behind Domino's, is looking for a Level 1 Assistant Manager at our Broken Arrow location, situated at 2409 South 23rd Street. At Team Next Level, we’ve been serving our community delicious pizza and exceptional service since 2005, and we’re always on the lookout for passionate individuals who want to take their careers to the next level. As our Level 1 Assistant Manager, your role will be pivotal! You’ll oversee daily store activities, ensuring everything from food preparation to order accuracy runs smoothly throughout each shift. You’ll keep a close eye on inventory and labor to maintain a productive environment while managing costs effectively. One of your key responsibilities will be training new employees and upskilling existing team members, all while maintaining a clean and organized store that meets our impressive standards. And of course, your commitment to delivering five-star customer experiences will shine through as you lead the team towards excellence. If you have strong leadership skills, thrive in fast-paced settings, and genuinely care about customer satisfaction, we want you on our Team Next Level family. Get ready for an amazing journey filled with training programs and career growth opportunities that will set you up for success at Domino's! Let’s make some pizza magic together!

Frequently Asked Questions (FAQs) for Level 1 Assistant Manager(09664) - 2409 N 23rd st Role at Domino's
What are the daily responsibilities of a Level 1 Assistant Manager at Team Next Level?

As a Level 1 Assistant Manager at Team Next Level, your daily responsibilities will include overseeing store operations such as food preparation, ensuring order accuracy, and managing timely deliveries. You'll monitor inventory to reduce waste, manage labor costs, and maintain cleanliness in alignment with Domino’s standards. This role is crucial in fostering a positive team environment while ensuring customer satisfaction.

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What qualifications are required for a Level 1 Assistant Manager position at Team Next Level?

To qualify for the Level 1 Assistant Manager position at Team Next Level, candidates should have leadership experience in food service, strong problem-solving skills, and the ability to thrive in fast-paced environments. A passion for customer service and the capacity to handle stress are also key components that will help ensure your success in this role.

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Is there training available for new Level 1 Assistant Managers at Team Next Level?

Yes, Team Next Level provides a comprehensive 16-week training program designed to equip new Level 1 Assistant Managers with essential skills and knowledge. During this training, you'll earn $14/hour while gaining hands-on experience in store management and operations, setting you up for success in your new role.

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What growth opportunities exist for Level 1 Assistant Managers at Team Next Level?

At Team Next Level, there are significant growth opportunities for Level 1 Assistant Managers. Upon successful completion of training, participants can progress to Level 2 Assistant Manager, starting at $15/hour, determined by performance. This pathway encourages professional development and long-term career advancement within the company.

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How important is customer service for a Level 1 Assistant Manager at Team Next Level?

Customer service is a top priority for the Level 1 Assistant Manager role at Team Next Level. You'll be responsible for addressing customer inquiries and concerns, ensuring every interaction meets our five-star service standard. Excelling in customer service not only enhances the customer experience but also positively impacts the team's overall performance.

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Common Interview Questions for Level 1 Assistant Manager(09664) - 2409 N 23rd st
How would you handle a dissatisfied customer in the store?

To effectively address a dissatisfied customer, first actively listen to their concerns without interrupting. Apologize for any inconvenience and assure them that you’ll work to resolve their issue promptly. Offer a solution that aligns with company policies while ensuring they feel valued and heard, showcasing your commitment to excellent customer service.

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Can you describe your leadership style and how it applies to managing a team?

My leadership style is supportive and encouraging, as I believe in leading by example. I focus on fostering a positive team culture where every member feels motivated to contribute and succeed. I utilize open communication, provide regular feedback, and ensure team members receive the training they need to perform their roles effectively.

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What strategies would you implement to improve team morale?

To improve team morale, I would implement recognition programs to highlight individual and team achievements. Regular team-building activities can foster a positive atmosphere, promoting collaboration. Additionally, I would maintain open lines of communication to ensure everyone feels comfortable sharing their ideas and suggestions.

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How do you ensure that operations run smoothly during busy periods?

To keep operations running smoothly during busy periods, I prioritize effective scheduling and labor management. I ensure we have adequate staffing and cross-train team members to cover various roles. Additionally, I would monitor workflow closely and be proactive in addressing any issues that arise, allowing us to maintain efficiency.

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What do you consider the most important aspect of inventory management?

The most important aspect of inventory management is maintaining an accurate balance between stock levels and demand. Regularly analyzing sales data allows for precise ordering, reducing waste and ensuring we have the necessary ingredients to meet customer demands while adhering to food cost goals.

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How would you train a new employee to ensure they meet company standards?

To effectively train a new employee, I would develop a structured training plan that covers all essential duties and incorporates hands-on learning. I would facilitate their onboarding by showing them practical tasks and provide continuous feedback to help reinforce company standards, ensuring they feel competent and confident in their role.

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How do you handle conflict among team members?

When handling conflict among team members, I take a calm and objective approach. I first listen to each party involved to understand their perspective. Then, I facilitate a discussion to address the issues respectfully, encouraging a collaborative solution that fosters reconciliation and strengthens team dynamics.

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What is your approach to managing food costs?

My approach to managing food costs includes careful monitoring of inventory and conducting regular audits to prevent over-ordering or waste. I also focus on training team members to follow proper portion control and food preparation practices, which are key to maintaining cost efficiency while delivering excellent product quality.

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How do you ensure compliance with health and safety regulations?

To ensure compliance with health and safety regulations, I remain up-to-date with local laws and Domino’s standards. I implement regular staff training sessions to instill best practices and conduct periodic inspections of the store environment, ensuring cleanliness and safety protocols are always followed.

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Why do you want to work for Team Next Level as a Level 1 Assistant Manager?

I am eager to work for Team Next Level because of your commitment to excellence in service and community involvement. The opportunity to grow with a company that values its team members while promoting an engaging workplace culture aligns perfectly with my career aspirations and passion for the food industry.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
December 31, 2024

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