Job details

Customer Success Manager

Catalyst is seeking a Customer Success Manager to work closely with clients to drive value and ensure success with the Catalyst platform.

Skills

Hands-on experience with Catalyst platform
Consultative customer-facing role experience
Strong commercial acumen
Ability to drive measurable value for customers
Passion for Customer Success

Responsibilities

Form close relationships with customers and establish Success Plans
Proactively identify and mitigate risks for customers
Teach customers how to leverage product features
Analyze data to drive action and value for customers
Contribute to cross-functional team collaboration
Provide product enhancement recommendations

Education

Not specified

Benefits

Competitive compensation package including equity
Comprehensive benefits
Open vacation policy
Remote team-building events

To read the complete job description, please click on the ‘Apply’ button

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By Catalyst

Accelerate Progress for Women Through Workplace Inclusion.

5 jobs

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FUNDING

Series A

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Civic & Social Services

TEAM SIZE

51-200

LOCATION

Hybrid, based in New York, NY

SALARY RANGE

$85,000/yr - $110,000/yr

EMPLOYMENT TYPE

Full-time, remote

DATE POSTED

May 30, 2024

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