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RN Care Coordinator - Hematology and Oncology

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

RN Care Coordinator - Hematology and Oncology

                        

Location

Cleveland

                    

Facility

Fairview Hospital

                     

Department

Oncology Program-Fairview Hospital

                      

Job Code

T99128

                     

Shift

Days

                       

Schedule

8:00am-4:30pm

                       

Job Summary

                         

Job Details

Join Cleveland Clinic Fairview Hospital and experience world-class healthcare at its best. Cleveland Clinic Fairview Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice.  On our team, you will provide stellar care at one of the top healthcare organizations in the nation. 

Cleveland Clinic Care Coordinators have been very successful in helping patients manage their own care. In this role, your dedication and commitment can decrease Emergency Department visits, observation status, inpatient stays and hospital readmission. This position offers a unique opportunity to enhance the Cleveland Clinic experience and leave a lasting impression on patients, their families and the community. 

A caregiver in this position works days from 8:00AM - 4:30PM.

A caregiver who excels in this role will:  

  • Work collaboratively with a multidisciplinary care team across the continuum of care for high-risk patients to develop goals, plan interventions and maximize patient outcomes. 
  • Provide care and disease management coordination.  
  • Identify patients in the specialty care practice that have ongoing coordination needs and conduct targeted outreach.  
  • Conduct comprehensive clinical assessments that include disease/age-specific, medical, behavioral, pharmacy, social and end of life needs of each patient.  
  • Inform and work with patients and their families regarding coordination of their care, provide education and coaching, monitor patient compliance with their care plan, perform reassessments regarding patient progress toward goals, and update plan of care.  
  • Serve as a liaison and advocate for patients and families.  
  • Assist in managing transitions of care across care settings, ensuring optimal communication and planning.  
  • Identify barriers, facilitate solutions, and connect others to community resources.  

Minimum qualifications for the ideal future caregiver include:  

  • Graduate from an accredited School of Professional Nursing 
  • Current state licensure as a Registered Nurse (RN) 
  • Basic Life Support (BLS) Certification through the American Heart Association (AHA) 
  • Three to five years of nursing experience 

Preferred qualifications for the ideal future caregiver include: 

  • Bachelor’s of Science in Nursing (BSN) 
  • Specialty certification 

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/      

Physical Requirements:

  • Requires full range of motion, manual and finger dexterity and eye-hand coordination.
  • Requires corrected hearing and vision to normal range.
  • May requires some exposure to communicable diseases or bodily fluids.
  • Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible.

Personal Protective Equipment:

  • Follows Standard Precautions using personal protective equipment as required for procedures. 

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About RN Care Coordinator - Hematology and Oncology, CCF

At Cleveland Clinic Fairview Hospital, we believe in transforming healthcare experiences, and we're looking for an RN Care Coordinator in Hematology and Oncology to join our passionate team. As a Magnet Hospital, we are committed to excellence, and this role is pivotal in making a positive impact on patient care. In this position, you'll collaborate with a multidisciplinary team to create tailored care plans for high-risk patients, ensuring they receive the best support throughout their journey. Your tasks will include conducting comprehensive assessments and developing strategies to improve patient outcomes. By educating patients and their families, you will empower them to manage their health effectively. You'll also play a key role in helping to navigate transitions in care, providing crucial communication and planning to minimize hospital stays and readmissions. This is an excellent opportunity for someone with a strong nursing background, and a desire to make a difference, to thrive within a supportive environment that values excellence and teamwork. If you have a current RN license, several years of nursing experience, and a passion for patient advocacy, we encourage you to apply and become a part of our dedicated team at Cleveland Clinic Fairview Hospital, where your efforts can truly change lives.

Frequently Asked Questions (FAQs) for RN Care Coordinator - Hematology and Oncology Role at CCF
What are the responsibilities of an RN Care Coordinator at Cleveland Clinic Fairview Hospital?

As an RN Care Coordinator in Hematology and Oncology at Cleveland Clinic Fairview Hospital, your primary responsibilities include collaborating with a multidisciplinary team to develop care plans for high-risk patients, conducting comprehensive clinical assessments, and educating patients about their care plans. You'll also be involved in monitoring patient compliance and advocating for patients' needs to ensure optimal outcomes.

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What qualifications are required for the RN Care Coordinator position at Cleveland Clinic Fairview Hospital?

To qualify for the RN Care Coordinator role at Cleveland Clinic Fairview Hospital, you must be a graduate from an accredited School of Professional Nursing and hold a current state licensure as a Registered Nurse. Additionally, you should have Basic Life Support (BLS) Certification and ideally possess three to five years of nursing experience. A Bachelor’s of Science in Nursing (BSN) and specialty certification are preferred.

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How does the RN Care Coordinator impact patient care at Cleveland Clinic Fairview Hospital?

The RN Care Coordinator significantly enhances patient care at Cleveland Clinic Fairview Hospital by decreasing emergency department visits and hospital readmissions through effective care management. By working closely with patients and their families, you will ensure they understand their care plans and resources, facilitating smoother transitions across different care settings.

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What is the work schedule for the RN Care Coordinator at Cleveland Clinic Fairview Hospital?

The RN Care Coordinator position at Cleveland Clinic Fairview Hospital follows a day shift schedule, typically from 8:00 AM to 4:30 PM. This structure allows you to maintain a work-life balance while making a significant impact on patient care during the day.

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What kind of support does Cleveland Clinic Fairview Hospital provide to its RN Care Coordinators?

Cleveland Clinic Fairview Hospital offers robust support for its RN Care Coordinators through a collaborative team environment and continuous professional development opportunities. As part of a Magnet Hospital, you will have access to resources and programs designed to enhance your skills and advance your career in nursing.

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Common Interview Questions for RN Care Coordinator - Hematology and Oncology
Can you describe your experience with care coordination in a hematology or oncology setting?

In your response, detail specific experiences where you successfully coordinated patient care, highlighting any collaborative efforts with other healthcare professionals to achieve positive patient outcomes. Use metrics or examples to illustrate your achievements.

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How do you ensure effective communication with patients and their families?

Discuss the communication strategies you employ, such as active listening, clear explanations, and follow-up interactions. Provide examples of how your approach has improved patient understanding and satisfaction.

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What strategies do you use to manage high-risk patients effectively?

Explain your approach to identifying patient needs and risks, including the use of assessments and care plans. Mention any tools or technologies that have assisted you in monitoring patient progress and ensuring adherence to care plans.

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How do you handle conflicts or challenges that arise during patient care?

Share examples of past conflicts, your role in resolving them, and the outcomes. Emphasize your problem-solving skills and ability to remain calm under pressure while maintaining a patient-centered focus.

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How do you keep up-to-date with best practices in nursing and oncology care?

Discuss your commitment to continuous education, including attending workshops, participating in nursing seminars, and staying informed on relevant literature and clinical guidelines. Highlight any certifications you hold.

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What role do you believe an RN Care Coordinator plays in reducing readmission rates?

Articulate your perspective on the importance of patient education, follow-up care, and effective communication with both patients and healthcare teams, illustrating how these actions can lead to lower readmission rates.

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Describe a situation where you successfully advocated for a patient.

Narrate a specific case in which you identified and addressed a patient’s need, detailing the steps you took and what resulted from your advocacy, emphasizing the value of the nurse's role in patient care.

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How would you approach a patient who is resistant to following their care plan?

Share strategies you would use to understand patient concerns and motivate them to adhere to their care plan, such as building rapport, addressing barriers, and providing education in a compassionate manner.

Join Rise to see the full answer
What is your familiarity with electronic health records (EHRs) and their importance in care coordination?

Explain your experience using EHRs to document patient care, track communications, and manage care coordination tasks. Discuss how EHRs contribute to improved patient outcomes through better data access.

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Why do you want to work as an RN Care Coordinator at Cleveland Clinic Fairview Hospital?

Express your admiration for Cleveland Clinic's values and commitment to patient care, and link your professional goals and experiences to the mission of Fairview Hospital. Mention how you see yourself making a positive impact within the team.

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Inclusive & Diverse
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Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
MATCH
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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 15, 2025

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