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Vice President National Account Sales

We exist for workers and their employers -- who are the backbone of our economy.  That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills.

Summary of role:

The VP National Accounts Sales serves as a key member of the Centivo sales team with a focus on managing relationships with key national consultant firms and large employer accounts.  National Accounts at Centivo is defined as employers who have 3,000+ employees. The role will partner with Head of National Accounts (and other Centivo leaders – CEO, Chief Revenue Officer, Chief Product Officer, etc.) as part of the sales process for large complex employer sales.

Responsibilities Include:

  • Coordinate and own the entire sales process for National Account opportunities

    • Partner with marketing to drive top of the funnel direct to employer activity & event strategy for National Accounts

    • Cultivate a robust pipeline, starting with true prospecting, manage and own the entire sales process through closing the deal

    • Prepare for and deliver employer-specific sales presentations based on:

      • Employer/buyer research

      • Network/product team insights on national and local healthcare market delivery systems for key employer geographies 

      • Drive sales process through a consultative approach (i.e. understanding pain-points of customers and addressing their needs)

  • Coordinate sophisticated proposals working across key business functions (network, product, actuarial and analytics, operations, marketing) that integrate Centivo’s offerings and value proposition with each employer’s talent and benefits strategy, including: 

    • Partnering with Client Success to continue to grow National Account clients after year 1 with respect to market expansion and increased enrollment in the Centivo plan

    • Develop and own key consultant relationships and partnerships to help drive sales in National Accounts

    • Build and maintain key consultant relationships at the leadership level and key local offices

    • Partner with key consultant houses to drive activity from broad awareness of Centivo to uncovering and owning specific sales opportunities

Qualifications:

  • Bachelor’s Degree or equivalent

  • 10+ years of healthcare experience in a sales/growth oriented role

  • Track record of consistently meeting / exceeding yearly quotas

  • Experience at a healthcare solution that sells to self-funded employers or in the consulting space is a plus

  • Technical product depth in the self-insured medical solutions arena

  • Experience successfully selling complex products / services with long sales cycles

  • Familiarity & credibility engaging with others on trends in the employer sponsored insurance arena

Skills & Interpersonal Behaviors and/or Leadership Skills: 

  • Ability to cultivate strong relationships and credibility with partner organizations, including the C-level and Corporate HR leadership

  • Capability and strong desire to shape solutions that are aligned to established strategy and product guidelines

  • Collaborate and work across an organization to accomplish goals

  • Comfort with ambiguity

  • Ability to travel and attend prospect meetings to support the sales process

Work Location:

  • Preference for candidate to be based in the Northeast or Dallas, TX

  • Position would be remote

Who we are:

Centivo is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Anchored around a primary care based ACO model, Centivo saves employers 15 to 30 percent compared to traditional insurance carriers. Employees also realize significant savings through our free primary care (including virtual), predictable copay and no-deductible benefit plan design. Centivo works with employers ranging in size from 51 employees to Fortune 500 companies. For more information, visit centivo.com.

Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co.

Average salary estimate

$150000 / YEARLY (est.)
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$120000K
$180000K

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What You Should Know About Vice President National Account Sales, Centivo

Join Centivo as the Vice President of National Account Sales, where you will drive the future of healthcare for large employers across the country! Our mission is to deliver affordable, high-quality healthcare to those who need it most, and we believe you can play a crucial role in making that happen. In this role, you'll be a key player on our sales team, focusing on developing and managing relationships with national consultant firms and large employer accounts, specifically those with 3,000+ employees. Your expertise will guide you in owning the sales process from prospecting to closing deals, all while collaborating with leadership across multiple departments. We value a consultative approach, which means you’ll dive deep into understanding clients' needs and presenting tailored solutions that highlight our unique offerings. Centivo has a remarkable primary care-based ACO model, providing solutions that save both employers and employees money. If you're ready to lead our National Account strategy and grow our footprint in the market while working from anywhere in the Northeast or Dallas, this is the perfect opportunity for you.

Frequently Asked Questions (FAQs) for Vice President National Account Sales Role at Centivo
What are the key responsibilities of the Vice President National Account Sales at Centivo?

The Vice President National Account Sales at Centivo plays a pivotal role in managing relationships with key national consultant firms and large employers. This includes coordinating the complete sales process for National Account opportunities, crafting employer-specific sales presentations, and collaborating with various departments to create sophisticated proposals. Additionally, this role entails cultivating a solid pipeline, engaging in consultative selling, and developing key relationships within the consulting space to enhance sales opportunities.

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What qualifications are needed for the Vice President National Account Sales role at Centivo?

To qualify for the Vice President National Account Sales position at Centivo, candidates must possess a Bachelor’s degree along with over 10 years of relevant healthcare sales experience. A proven track record of meeting or exceeding sales quotas, technical knowledge in self-insured medical solutions, and familiarity with complexities in selling healthcare products is crucial. Experience in consulting or with self-funded employers would be highly advantageous.

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What skills are important for the Vice President National Account Sales at Centivo?

Successful candidates for the Vice President National Account Sales role at Centivo should exhibit strong interpersonal abilities, effective collaboration skills, and a passion for developing solutions aligned with company strategy. The capability to build authentic relationships with C-level executives and corporate HR leaders is vital. Additionally, adaptability to navigate ambiguity and travel for prospect meetings will be important for drive success in this position.

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How does Centivo differ from traditional health insurance plans?

Centivo stands out from traditional health insurance carriers by utilizing a primary care-based ACO model that results in significant cost savings. Our approach allows employers to save between 15 to 30 percent on their healthcare expenses. Employees benefit from free primary care services, predictable copays, and a no-deductible benefit plan design, making their healthcare experience more affordable and manageable.

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Where is the Vice President National Account Sales role based at Centivo?

The Vice President National Account Sales role at Centivo is predominantly remote, though we prefer candidates who are based in the Northeast or Dallas, TX. This flexibility allows our leaders to connect with clients and teams effectively, regardless of their physical location.

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Common Interview Questions for Vice President National Account Sales
How do you approach developing relationships with large employer accounts?

In my experience, developing relationships with large employer accounts requires a strategic, consultative approach. I start by researching the employer’s needs and understanding their unique challenges within the healthcare landscape. I then focus on building rapport through frequent communication, providing valuable insights, and ensuring that my proposed solutions align perfectly with their organizational goals.

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Can you provide an example of how you successfully closed a complex sale in the healthcare sector?

Absolutely! One instance that stands out involved a large self-funded employer with specific pain points around their rising healthcare costs. I collaborated with various departments to craft a tailored proposal, emphasizing our unique offerings. By understanding their needs and presenting a robust solution that addressed their concerns, I was able to successfully close the deal, resulting in a long-term partnership.

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What strategies do you employ to engage with national consultant firms?

Engaging with national consultant firms requires ongoing relationship management and value-driven conversations. I prioritize building relationships by being visible at industry events, providing updates on our offerings, and sharing insights on healthcare trends. Additionally, I tailor my approach to align with their client needs, ensuring we position ourselves as trusted partners in their consulting efforts.

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How do you handle objections during the sales process?

Handling objections is an essential part of the sales process. I focus on active listening to understand the root of their concerns, and I always aim to address these by presenting data-driven solutions, providing case studies for credibility, and demonstrating how our offerings can effectively resolve their issues. This builds trust and reassures clients that I am committed to their success.

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What metrics do you use to measure success in your sales role?

I believe metrics should paint a comprehensive picture of performance. I track the number of new accounts acquired, retention rates of existing accounts, and the overall sales growth. Additionally, I focus on customer feedback and satisfaction levels, ensuring that my sales efforts align with clients' needs for long-term success.

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What experience do you have working with complex healthcare products?

Throughout my career, I have worked extensively with complex healthcare products. My deep understanding of self-funded solutions, combined with hands-on experience managing long sales cycles, enables me to simplify intricate offerings into digestible insights for clients. I focus on articulating key benefits, addressing pain points, and customizing solutions to meet their specific requirements.

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Describe how you collaborate with other departments to enhance the sales process.

Collaboration is key to achieving sales success. I regularly engage with departments like marketing for targeted campaigns and product development for creating tailored solutions. I ensure constant communication with these teams to align our strategies and keep every stakeholder informed. This cross-functional partnership allows us to present cohesive proposals that resonate with our clients.

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How do you stay updated on trends in the employer-sponsored insurance industry?

I stay updated by engaging in continuous professional development, attending industry seminars, and subscribing to reputable healthcare publications. Networking with peers and participating in relevant forums also provides insights into evolving trends. This knowledge enables me to provide informed solutions that keep our offerings relevant and competitive.

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What is your approach to prospecting for new clients?

My approach to prospecting involves a blend of research and relationship building. I identify potential prospects through data analysis and market research, then reach out to initiate conversations and understand their needs. By offering valuable insights and demonstrating how our solutions can meet their challenges, I set the foundation for meaningful discussions and nurturing these leads into client relationships.

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How do you ensure client retention after the initial sale?

Client retention is just as important as securing the initial sale. I maintain regular communication with clients, providing updates on our services and addressing any emerging concerns proactively. Partnering closely with the Client Success team allows us to strategize on market expansion and enrollment goals, ensuring clients understand the full value of their partnership with Centivo while fostering long-term loyalty.

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Centivo is a health plan administrator that connects self-funded employers and employees with healthcare. Centivo offers a large network, claims processing, and population health management to employers.

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Full-time, remote
DATE POSTED
December 18, 2024

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