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Full Stack Account Executive

We’re on a mission to make behavioral health more available and accessible. We're backed by a16z, YCombinator, Craft, and many others to make this dream a reality.


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Building an inclusive culture is one of our core tenets as a company. We’re very aware of the structural inequalities that exist, and recognize that underrepresented minorities are less likely to apply for a role if they don’t think they meet all of the requirements. If that’s you and you’re reading this, we’d like to encourage you to apply regardless — we’d love to get to know you and see if there’s a place for you here!


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About Our Mission

At Juniper, we're building software for behavioral health clinicians to improve quality of care. We streamline and replace manual efforts so clinicians can focus on what they do best: providing high-quality care.


We started Juniper because we care about impact — the lack of supply for behavioral healthcare means those who need it most cannot access it. We believe this is one of the biggest problems out there today. It’s why we’re tackling this broken industry, and why we want you on this mission with us.


For more details on our thesis, check out our write-up What is Juniper?.


About Our Culture

Our mission to change behavioral health starts with us and and how we operate. We don’t want to just change behavioral health, we want to change the way startups operate. Here are a few tactical examples:

1) Diversity, equity, and inclusion has been a priority since day 1. Currently, half of our leadership team (COO + CTO) identify as female, and our cap table includes over a dozen women. We still have a ways to go, but we’re committed to sourcing, hiring, and retaining talent from underrepresented folks in tech and outside of tech.

2) Behavioral health is something we live and breathe — all four members of the Juniper leadership team see therapists every week, and we have a specific mental health benefit to help if that's something you're interested in exploring!

3) We have to have a sense of humor. Healthcare is so broken, it's depressing if you don't laugh with us.


For more details take a look at our FAQs | Joining the Juniper Team!



About The Role

Our team is growing rapidly, and we’re looking for mission-driven, Full Stack Account Executives who care deeply about building deep and genuine connections with prospective customers, owning the sales cycle from end to end, digging deep to find creative solutions to new challenges, and inspiring others to see the future of healthcare technology. Our first full stack AEs will be crucial in defining how we build and scale our sales organization for the first time.


What you'll do:
  • Execute the full sales cycle, from prospecting and lead generation to closing deals and achieving sales targets.
  • Operate in the field, engaging in door-to-door clinic sales and building relationships with potential clients.
  • Inspire external stakeholders by effectively communicating our vision and the future of the healthcare space.
  • Collaborate with internal teams to ensure successful onboarding and implementation of new clients.
  • Work directly with co-founders to help build out our sales organization as we rapidly grow.


What we’re looking for:
  • Independence, throughput, and velocity from start to finish — we're looking for someone with a proven track record of success in full-stack sales, including prospecting, lead generation, and closing deals.
  • Strong ability to build trust, connect with stakeholders on a personal level, and inspire them to embrace our vision.
  • Grit, tenacity, and creativity — our sales execution often requires extreme persistence and out-of-the-box ideas, especially when we approach new geographies and treatment verticals.
  • Growth mindset — a mentality of approaching unknowns with excitement, with an ability to learn skills quickly to solve new operational challenges. We're looking for someone comfortable with the ambiguity of early startup sales organizations that can help define how we grow.
  • Alignment on company values — it’s the first chapter of our company story. You’ll be expected to cultivate and nurture existing values, and also play a lead role in shaping how it unfolds.


We're prioritizing in-person and hybrid candidates in San Francisco excited by opportunities to build our first sales organization on the ground — and define how we build up future teams at scale. We expect there to be active travel to various U.S. states for door-to-door field sales, industry conferences, and visits to prospective and current clinic customers. Travel tends to be by state on weekdays, with the exception of weekend conferences.


Juniper is based in New York City with a satellite office in San Francisco, and we prioritize in-person and hybrid candidates. Please refer to the top of this page for this position's hiring location.


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Any offer of employment is contingent on providing proof of Covid-19 vaccination prior to your start date, subject to approved medical and/or religious exemptions, in accordance with applicable law.

Average salary estimate

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What You Should Know About Full Stack Account Executive, Juniper Solutions, Inc.

Join Juniper as a Full Stack Account Executive in the vibrant San Francisco, CA area! We're on a mission to revolutionize behavioral health by making it more accessible and available, backed by major players like a16z and YCombinator. Our goal is to empower behavioral health clinicians through seamless software solutions that allow them to focus on delivering quality care. As a Full Stack Account Executive, you'll be at the forefront of this mission, leading the sales cycle from prospecting through to closing deals. This role is perfect for those who relish building genuine connections with clients and can think creatively to tackle challenging problems. You'll be engaging directly with potential customers through door-to-door sales, articulating the exciting future of healthcare technology. We value independence, grit, and a strong growth mindset in our candidates. Plus, this is a unique opportunity to be part of shaping our sales organization as we grow. At Juniper, we cherish our inclusive culture and are dedicated to diversity, equity, and inclusion from day one. If you’re ready to take your sales career to the next level while making a real impact in the behavioral health space, we can’t wait to hear from you!

Frequently Asked Questions (FAQs) for Full Stack Account Executive Role at Juniper Solutions, Inc.
What responsibilities does a Full Stack Account Executive at Juniper have?

As a Full Stack Account Executive at Juniper, you'll handle the complete sales cycle—this includes prospecting for leads, generating interest, and closing deals. You’ll engage in door-to-door clinic sales, forge strong relationships with potential clients, and work collaboratively with our internal teams to ensure successful onboarding and implementation of our services.

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What qualifications are needed for the Full Stack Account Executive role at Juniper?

The ideal candidate for the Full Stack Account Executive position at Juniper should have a proven track record of success in full-stack sales, showcasing independence and ability to close deals effectively. Strong interpersonal skills to build trust and inspire clients are essential, along with a growth mindset and the creativity to navigate the dynamic landscape of healthcare technology sales.

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What kind of work environment does a Full Stack Account Executive at Juniper experience?

At Juniper, Full Stack Account Executives thrive in a supportive and inclusive culture that values diversity and innovation. You can expect an engaging work environment where collaboration is encouraged, and you are empowered to take initiative as we collectively strive to transform behavioral health.

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How does the Full Stack Account Executive at Juniper contribute to the company's mission?

In the role of Full Stack Account Executive, you'll directly impact Juniper's mission by driving sales and expanding our reach into the behavioral healthcare market. By effectively communicating our compelling vision and fostering relationships with healthcare clinics, you’ll play a key role in making healthcare more accessible and ultimately help us improve the quality of care for clients.

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What is the expected travel schedule for a Full Stack Account Executive at Juniper?

As a Full Stack Account Executive at Juniper, you can expect to travel frequently to various U.S. states for door-to-door field sales, industry conferences, and meetings with prospective and current clinic customers. Most travel occurs during weekdays, except for weekend conferences, giving you a dynamic and engaging work experience.

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Common Interview Questions for Full Stack Account Executive
How do you handle the complete sales cycle as a Full Stack Account Executive?

When discussing the complete sales cycle, highlight your systematic approach—from prospecting to closing. Share specific examples of how you've effectively moved leads through the pipeline and detail any innovative strategies you used to engage clients and convert them into loyal customers.

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What strategies do you employ for prospecting in new markets?

Explain your methods for identifying and reaching out to potential clients in new markets. Discuss tools and techniques you employ, like networking, using CRM software, or leveraging social media, and provide examples of successful campaigns you've managed in urban or challenging environments.

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Can you describe a time when you turned a 'no' into a 'yes'?

Share a specific instance where you faced rejection and describe your persistence. Emphasize the importance of understanding the client's needs and how you creatively addressed their concerns to eventually close the deal.

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What role does collaboration play in your sales approach?

Collaboration is vital in the sales process. Discuss how you work with other departments, such as marketing and customer support, to ensure a seamless experience for clients. Illustrate this with examples of cross-functional projects you've participated in.

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How do you maintain relationships with existing clients as a Full Stack Account Executive?

Emphasize the importance of follow-ups, regular communication, and understanding client needs. Share techniques you use to keep clients engaged and satisfied post-sale, such as personalized check-ins or updates on new services.

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Describe how you prioritize your tasks in a fast-paced startup environment.

In a fast-paced startup setting, prioritization is crucial. Discuss your methods for assessing task urgency versus importance, using project management tools or creating to-do lists to stay organized, and provide an example of a time you successfully managed multiple priorities.

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What does a successful sales pitch look like for you?

Outline the components of a winning sales pitch in your view: understanding the prospect, tailoring the message, and articulating the value proposition clearly. Provide an example of a successful pitch that led to a significant deal.

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How do you stay motivated during challenging sales cycles?

Discuss your intrinsic motivation and strategies for maintaining a positive mindset during tough times. Talk about the importance of celebrating small wins and your methods for learning from setbacks to keep pushing forward.

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What are your views on diversity and inclusion in sales teams?

Express your belief that diversity and inclusion lead to better sales outcomes due to a variety of perspectives and experiences. Speak about how inclusive practices can enhance team creativity and customer relationships.

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How do you adapt your sales techniques for different client personalities?

Emphasize the significance of adapting your approach based on the client's communication style. Discuss how you assess the personality type and tailor your pitch to meet their specific needs, enhancing the chances of closing the sale.

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Full-time, hybrid
DATE POSTED
December 9, 2024

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