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Technology - NetSuite Functional Senior Manager

As a member of our technology transformation team, you will be collaborating with clients by creating, developing, designing, and implementing ways that will change their digital landscape forever. Our technology transformation team helps clients define strategies, build brands, create experiences, and deliver platforms to achieve business objectives aligned with the clients’ business strategies.

 

The NetSuite Functional Senior Manager is responsible for supporting and delivering implementations of NetSuite Cloud ERP and providing advisory around business process and accounting considerations. You will be working with CFGI consultants and clients utilizing your NetSuite product knowledge, expertise, and talent to deliver small- and large-scale client technology implementations. This resource will assess client business processes, develop innovative plans to solve their problems, and execute configuration to support these plans. The candidate must have a passion for helping clients find creative ways to solve business problems and more effectively run their business. The candidate needs to be able to work with aggressive timelines and a portfolio of clients. Experience with ERP implementation and NetSuite specifically is a required element of this position.

 

Roles and Responsibilities:

 

·       Participate in defining needs for new and existing NetSuite solutions.

·       Identify existing inefficiencies, potential improvement opportunities, and critical differentiating business requirements.

·       Provide advisory on accounting considerations around business process and system requirements.

·       Envision and develop representations of recommended future state options for evaluation by clients.

·       Identify gaps between requirements and standard system functionality and proposes solutions to meet those gaps, i.e., customizations or process changes.

·       Manage and perform systems configuration tasks (but not coding/development) for process workstreams, as directed.

·       Provide on-going support during project implementations and post-go-to-live support.

·       Guide and perform data conversions.

·       Facilitate and lead testing preparation and execution.

·       Facilitate and lead trainings.

·       Ability to work with a team of consultants towards the shared goals of the project.

·       Work with leadership and other team members to develop best practices and tools for project execution and management.

 

Preferred Skills:

 

·       Demonstrated success managing client-facing technology implementations.

·       Experience working both independently and in a team-oriented, collaborative environment.

·       Prior consulting experience within a Professional Services setting preferred.

·       Strong conceptual, analytical, and problem-solving skills.

·       Strong project and time management skills.

·       Ability to work under pressure, meet deadlines, and work on multiple projects simultaneously.

·       Must be a team player and be able to effectively interact with staff at all levels of the firm.

·       Proficiency in Microsoft Word, Outlook, Excel, PowerPoint, Project. Smartsheet required.

 

Qualities and Capabilities:

 

·       Bachelor’s degree, preferably in Management Information Systems, Accounting, or Business.

·       NetSuite product expertise is required.

·       Five plus years of experience in a business analyst or process automation position.

·       Five plus years implementing Financials software, ideally with a software or consulting/partner firm.

·       Background in advisory, operational accounting, and/or financial consulting preferred.



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What You Should Know About Technology - NetSuite Functional Senior Manager, CFGI

Are you ready to take your career to the next level? As the NetSuite Functional Senior Manager at CFGI, you'll play a pivotal role in our technology transformation team, working closely with clients to reshape their digital landscapes. Your expertise in NetSuite will be crucial as you guide clients through the maze of business processes, facilitating their journey toward enhanced operational efficiency. This position calls for innovative thinking and a proactive approach as you identify client needs, propose effective solutions, and execute configurations that can lead to real change. You'll be analyzing existing processes, uncovering inefficiencies, and crafting unique strategies that fit each client's goals. Your impact will extend beyond implementation, as you'll also provide on-going support and lead training efforts to ensure a seamless transition. You'll work hand in hand with an accomplished team, sharing knowledge and best practices that help shape the future of our services. If you're passionate about helping businesses thrive and eager to use your NetSuite product knowledge to forge strong partnerships with clients, CFGI is the perfect place to showcase your talents! Join us and be part of a dynamic environment where your insights will drive success for our clients across various industries.

Frequently Asked Questions (FAQs) for Technology - NetSuite Functional Senior Manager Role at CFGI
What are the primary responsibilities of a NetSuite Functional Senior Manager at CFGI?

As a NetSuite Functional Senior Manager at CFGI, your primary responsibilities will include leading the implementation of NetSuite Cloud ERP for clients, providing expert advice on business processes and accounting considerations, and collaborating with a team to optimize client operations. You'll assess existing processes, identify improvement opportunities, and facilitate solution-oriented discussions with clients while managing system configurations and ensuring successful project execution.

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What qualifications do I need to become a NetSuite Functional Senior Manager at CFGI?

To qualify for the NetSuite Functional Senior Manager role at CFGI, candidates should possess a Bachelor's degree in Management Information Systems, Accounting, or Business, along with over five years of experience in business analysis or process automation roles. Furthermore, expertise in NetSuite and proven experience in implementing financial software within a consulting environment are essential for this position.

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How does CFGI support the career growth of its NetSuite Functional Senior Managers?

At CFGI, we believe in nurturing talent and fostering professional development for our NetSuite Functional Senior Managers. We provide opportunities for continuous learning through internal workshops and external training sessions. Additionally, collaboration with seasoned colleagues and participation in diverse projects allow you to expand your skill set while contributing to innovative solutions for our clients.

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What is the typical work environment for a NetSuite Functional Senior Manager at CFGI?

The work environment for a NetSuite Functional Senior Manager at CFGI is dynamic and collaborative. You'll work closely with both clients and a team of consultants, managing multiple projects and engaging in creative problem-solving. We encourage a culture of open communication and teamwork, allowing everyone to share insights and drive results together, even under pressure.

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What kind of projects will I work on as a NetSuite Functional Senior Manager at CFGI?

As a NetSuite Functional Senior Manager at CFGI, you'll work on a variety of projects that involve implementing NetSuite Cloud ERP for diverse clients. Your projects will range from small-scale implementations to large, complex transformations where you'll analyze client needs, propose solutions, and oversee system configurations. You’ll not only enhance operational efficiency but also play a crucial role in shaping clients' overall business strategies.

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Common Interview Questions for Technology - NetSuite Functional Senior Manager
Can you describe your experience with NetSuite implementations?

When discussing your experience with NetSuite implementations, make sure to highlight specific projects where you played a critical role. Outline your responsibilities, the challenges you faced, and the outcomes you achieved. Discuss how you collaborated with team members and clients to address their unique needs and tailor solutions that fit within their operational frameworks.

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How do you approach identifying inefficiencies in business processes?

Describe your analytical approach to uncovering inefficiencies. Emphasize the importance of understanding the client's goals and processes through detailed assessments, interviews, and research. Provide examples of tools or methodologies you've used to map out processes, analyze data, and identify areas for improvement that led to successful outcomes.

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What strategies do you use to manage multiple client projects at once?

Mention your time management and organizational skills, as well as any tools you rely on to keep track of deadlines and deliverables. Speak to your experience prioritizing tasks based on urgency and importance, and how clear communication with clients and team members helps maintain transparency and ensure projects stay on track.

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How do you handle tight deadlines and high-pressure situations?

Discuss your ability to remain calm and focused under pressure. Share strategies for breaking down tasks into manageable milestones and how you communicate with your team and clients to set realistic expectations. Providing specific examples of past experiences where you successfully navigated tight timelines will also be beneficial.

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Can you give an example of how you've tailored a solution to meet a client's unique needs?

In your answer, showcase a particular situation where you took the time to understand a client's specific challenges. Detail how you proposed a customized solution that addressed their requirements, improved efficiency, or solved a key business problem. Highlight the results of your tailored approach and the positive feedback from the client.

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What is your experience facilitating training sessions for clients?

When asked about your experience facilitating training sessions, emphasize your ability to communicate complex information in a clear and engaging manner. Share specific techniques you utilize to ensure understanding and retention, and provide examples of feedback or success stories from previous training initiatives that demonstrate your effectiveness.

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How do you stay updated on the latest NetSuite features and functionality?

Explain your commitment to continuous learning and professional development regarding NetSuite features. Discuss your involvement with online courses, webinars, or NetSuite community forums. Mention how this knowledge helps you provide better guidance and support to your clients during implementations.

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Describe a time you faced a significant challenge in a project and how you resolved it.

Share a specific example of a challenging project, detailing the nature of the issue, your thought process in assessing it, and the steps you took to resolve it. Highlight any team collaboration, client communication, and the ultimate outcomes resulting from your efforts.

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What do you see as the biggest challenges facing clients during ERP implementations?

Discuss your insights into common challenges clients face during ERP implementations, such as resistance to change, data migration issues, or lack of clear objectives. Offer your perspective on how understanding these challenges in advance can help mitigate risks and streamline the implementation process.

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How do you ensure the successful handover of a project to a client after implementation?

Highlight the importance of clear communication and thorough documentation during the final stages of a project. Discuss your approach to ensuring clients feel confident in managing their new systems independently, including offering training sessions, providing user manuals, and being available for ongoing support as needed.

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Full-time, on-site
DATE POSTED
December 11, 2024

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