Training Specialist - LatAm
The Chainalysis Services Team designs and delivers impactful, engaging content to drive education on cryptocurrency technology and Chainalysis products. We ensure our customers understand the ecosystem, and are able to best use Chainalysis solutions to achieve real world results.
Training Specialists are the face of those educational efforts. They develop and lead training and certification programs for the world’s top investigative and compliance practitioners, both in person and virtually. Your success as a trainer is measured through training quality as well as product adoption and user skill level.
In this role, you’ll:
Create engaging, interactive content to teach our customers about new product offerings, launch exciting e-learning courses, and explain cryptocurrency developments to a global audience
Build expertise across the Chainalysis product suite, on cryptocurrency technology, and investigative, compliance & regulatory workflows - and help others develop these same skills
Establish trust with customers through your approachable style
Collaborate widely within Chainalysis, working closely with experts in customer success, product development, investigations, research, revenue and beyond to find the best way to meet our customer’s learning needs
Help to further develop our training programs by innovating on our current content and evolving it for the future
We’re looking for candidates who have:
Worked in investigations, AML, or financial compliance, or have comparable experience and a proven ability to learn new fields quickly
Experience designing and delivering exceptional virtual & onsite training globally
An interest in blockchain technology and have a strong curiosity and hunger to learn new tech trends and develop industry leading expertise
The ability to communicate effectively across all audiences, from new hires to established executives
Customer enablement experience, working with large Enterprises
A background in learning and development within a SaaS organization
Fluency in both English and Spanish (written & verbal)
Nice to have experience:
Fluency in additional languages
Experience with Chainalysis or other blockchain analysis software products
Previous experience as a trainer or teacher in a classroom setting
Strong creative skills in content development
About Chainalysis
Blockchain technology is powering a growing wave of innovation. Businesses and governments around the world are using blockchains to make banking more efficient, connect with their customers, and investigate criminal cases. As adoption of blockchain technology grows, more and more organizations seek access to all this ecosystem has to offer. That’s where Chainalysis comes in. We provide complete knowledge of what’s happening on blockchains through our data, services, and solutions. With Chainalysis, organizations can navigate blockchains safely and with confidence.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. Some of the ways we’re ensuring we keep learning are an internal Diversity Committee, Days of Reflection throughout the year including International Women’s Day, Harvey Milk Day, World Humanitarian Day, and UN International Migrants Day, and a commitment to continue revisiting and reevaluating our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here. We can’t wait to meet you.
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As a Training Specialist - LatAm at Chainalysis, you'll be crucial in empowering customers with knowledge about cryptocurrency technology and our products. Located in Mexico City, you will lead impactful training and certification programs tailored for investigative and compliance practitioners around the globe. This role involves designing engaging content that not only communicates the latest in cryptocurrency developments but also helps users fully leverage Chainalysis solutions. Your ability to create interactive training experiences will be essential as you strive to establish trust and rapport with various audiences. Collaborating with diverse teams within Chainalysis, from product development to customer success, your mission will be to innovate our training programs continuously, ensuring they meet customers' evolving needs. Fluency in both English and Spanish is key, as you’ll be interacting with a global clientele. Join us in our mission to make blockchain navigation safe and confident for organizations everywhere, while also contributing to a diverse and inclusive team culture.
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Cryptocurrencies have already opened up new markets and made the global economy bigger, fairer, and more deeply integrated. We’re only seeing the beginning of what this transformative technology has to offer. But cryptocurrency needs greater trus...
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