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Chief Marketing Officer Job at Chicago Public Media in Chicago

Job DescriptionJob DescriptionAbout Chicago Public MediaHome to WBEZ and the Chicago Sun-Times, Chicago Public Media is the largest local non-profit news organization in the country. WBEZ and the Chicago Sun-Times serve more than 2 million people weekly across broadcast, print, and digital platforms. As a mission-driven organization, we aspire to become the essential and most trusted news source that Chicago turns to each day for understanding the people, events, and ideas that shape our community.WBEZ is home to local and national news programming as well as a growing portfolio of popular podcasts. WBEZ serves the community with fact-based, objective news and information, and its award-winning journalists ask tough questions, dig deep for answers and expose truths that spark change and foster understanding. WBEZ is supported by more than 86,000 members, hundreds of corporate sponsors and major donors. In 2022, WBEZ received more than 20 awards for its journalism, including two prestigious National Edward R. Murrow Awards.Chicago Sun-Times is Chicago's oldest continuously published daily newspaper serving Chicago and is known for its hard-hitting investigative reporting, in-depth political coverage, timely behind-the-scenes sports analysis, and insightful entertainment and cultural coverage. Chicago Sun-Times is the winner of eight Pulitzer Prizes and countless other awards. In recent years, the Sun-Times has focused on a digital transformation to deliver its news and content to a growing digital audience. Most recently, the Sun-Times dropped the paywall on suntimes.com to expand access to its journalism, and shifted to a community-funded digital membership program supported by voluntary member donations. Chicago Public Media believes independent journalism is essential to a well-functioning democracy and access to fact-based, objective news and information is a right of every citizen. We serve the public interest by creating diverse, compelling content that informs, inspires, and enriches. We connect diverse audiences and help them make a difference in the community, the region and the world. And, we employ 300+ staff who want to belong to an organization that inspires, supports, and challenges them to do their best work.For more information, please see the Chicago Public Media Annual Report.The OpportunityChicago Public Media (CPM) is seeking an experienced and dynamic Chief Marketing Officer (CMO) to lead and oversee the marketing, circulation, and membership efforts for the Chicago Sun-Times and WBEZ. This role is pivotal in driving member and subscriber growth, retention, and engagement while managing a diverse marketing team and the head of internal and external communications.ResponsibilitiesCirculation and Membership Oversight:Develop and execute strategies to increase and retain the Chicago Sun-Times circulation and WBEZ membership base, currently comprising 130,000 members and subscribers.Manage and optimize single-copy sales for the Chicago Sun-Times.Subscriber Acquisition and Retention:Implement sophisticated subscription marketing and recurring revenue business models.Utilize direct mail, email marketing, paid media, and paid social channels for subscriber acquisition.Develop pricing and packaging strategies to enhance subscriber value and drive revenue growth.Marketing Leadership:Oversee the marketing team, providing direction, mentorship, and support to achieve strategic goals.Guide brand building, brand identity, and strategic positioning initiatives to strengthen the CPM brand portfolio.Collaborate with cross-functional teams to ensure cohesive and effective marketing campaigns.Communication Management:Lead the head of internal and external communications to ensure clear, consistent, and compelling messaging across all platforms.Foster strong relationships with media, stakeholders, and the community to enhance CPM's visibility and reputation.LeadershipTeam-building: recruiting, training, managing, and nurturing marketing and comms staff through goal setting, mentorship, evaluation, and recognition. Deep experience as a visible and effective leader and the ability to recognize and nurture talent while building and retaining a successful team. Advisor: acting as a trusted advisor to the Chief Executive Officer and contributing as a member of the leadership team on the development and implementation of strategic marketing and brand-building campaigns and membership growthDesired Traits Passion: a passion for public media and a commitment to the belief that a shared, independent, and trusted public media space remains central to an effective and informed democracy. Marketing and Comms Leadership: Leading and thriving in all marketing, communications, and membership growth and sustainability.Vision: An ability to articulate and execute a marketing and comms vision for Chicago Public Media to internal and external stakeholders; Communication: The ability to communicate clearly and effectively to diverse audiences internally and externally as an advocate for public media and Chicago Public Media's objectives and goals.Cultural competency: A high level of cultural competency and a commitment to diversity, equity, inclusion, and belonging in the workplace expressed in both approach and experience.Collaborative: A desire to work as a team member, work across internal and external stakeholders, and strategically partner with and support the CEO, Board of Directors, other leaders, and the development team in identifying marketing opportunities and strategies. Technology: A high level of competency with technology and an aptitude for mastering new technology.QualificationsProven experience in a senior marketing role, preferably within the media or publishing industry.In-depth understanding of subscription marketing, recurring revenue business models, and subscriber acquisition methods.Demonstrated success in direct mail, email marketing, paid media, and paid social campaigns.Strong expertise in pricing and packaging strategies.Exceptional leadership and team management skills.Excellent communication and interpersonal abilities.Strategic thinker with a passion for brand building and market positioning.APPLICATION INSTRUCTIONSTo apply for this position, visit: Chief Marketing Officer, Chicago Public Media. To nominate a candidate, please contact: Leonor Ayala Polley: leonor@url-media.com.All inquiries will be held in confidence.Working at Chicago Public MediaAt Chicago Public Media, we care deeply about our employees as we know attracting, developing, and growing talent is key to our success and enhancing our impact. Our culture is one where collaboration, ideas, and innovation are encouraged. We value colleagues who will enhance our culture by bringing new ideas, diverse experiences, and talents to our dynamic workplace.Chicago Public Media's dedication to promoting diversity and inclusion is reflective across our brands, WBEZ 91.5 FM, Chicago Sun-Times, and Vocalo 91.1 FM, in our staff and in our work. We are fully focused on equality of opportunity and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, experience, and all other fascinating characteristics that make us different.At Chicago Public Media we believe dedication to a great workplace includes supporting our employees and their families. As a result, we provide a broad and generous benefits package for you at hire and in the years to come.Our benefits include:6 weeks fully paid family leaveHigh quality Medical, Dental, and Vision plans at an affordable costA 403(b)retirement plan with a company matchGenerous paid time off, including starting with 3 weeks' vacation and 4 personal days.The essential functions described above are not all-inclusive and may change periodically to meet the needs of Chicago Public Media (CPM). The information contained in this job description is not intended to create any contractual or other legal commitment. Chicago Public Media may change the content or format of this job at any time in its sole and exclusive discretion without notice.Chicago Public Media is an Equal Opportunity Employer, and we actively seek and welcome people from all backgrounds, orientations, and life experiences to join our team.

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What You Should Know About Chief Marketing Officer Job at Chicago Public Media in Chicago, Chicago Public Media

Are you a visionary leader with a passion for public media? Look no further! Chicago Public Media is on the hunt for a dynamic Chief Marketing Officer (CMO) to join our mission-driven team. With a rich history that includes WBEZ and the Chicago Sun-Times, we're committed to delivering diverse, compelling content that informs and enriches communities across Chicago. As the CMO, you'll play a pivotal role in driving member and subscriber growth for our valued platforms. You'll manage an enthusiastic marketing team, implementing innovative strategies to boost membership and circulation. Your expertise in subscription marketing will be vital as you cultivate relationships with our audience, enhancing their experience and ensuring retention. This is not just about numbers; it's about forging connections and making a difference! Your leadership will guide brand-building initiatives, positioning our organizations as a trusted source in the community. Working closely with internal and external communications, you’ll ensure our messaging resonates across all platforms. If you are excited about building an inclusive and innovative team while influencing public media's future in Chicago, then this role is for you. Join us at Chicago Public Media, where your contributions can have a profound impact. Let's reshape the narrative together!

Frequently Asked Questions (FAQs) for Chief Marketing Officer Job at Chicago Public Media in Chicago Role at Chicago Public Media
What are the key responsibilities of the Chief Marketing Officer at Chicago Public Media?

The Chief Marketing Officer (CMO) at Chicago Public Media is instrumental in overseeing marketing, circulation, and membership efforts for WBEZ and the Chicago Sun-Times. Key responsibilities include developing strategies for member and subscriber growth, optimizing single-copy sales, and implementing effective marketing campaigns. The CMO will also provide leadership to a diverse marketing team while managing internal and external communications.

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What qualifications are required for the Chief Marketing Officer position at Chicago Public Media?

To be considered for the Chief Marketing Officer role at Chicago Public Media, candidates should possess proven experience in senior marketing roles, ideally within media or publishing sectors. Candidates should demonstrate a deep understanding of subscription marketing and recurring revenue models. Strong leadership skills, excellent communication abilities, and a strategic mindset for brand development are essential.

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How does the Chief Marketing Officer at Chicago Public Media contribute to the organization’s mission?

The Chief Marketing Officer at Chicago Public Media plays a crucial role in furthering the organization's mission of providing trusted, independent news. By enhancing member and subscriber engagement, the CMO ensures that the community receives valuable insights and information. Their leadership in implementing effective marketing strategies helps to strengthen public media's presence in Chicago and promote democratic discourse.

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What is the importance of leadership qualities for the Chief Marketing Officer role at Chicago Public Media?

Leadership qualities are vital for the Chief Marketing Officer role at Chicago Public Media as the CMO not only manages a diverse marketing team but also acts as a trusted advisor to the CEO. Effective leadership fosters team collaboration and motivates staff to achieve strategic goals and promote a culture of inclusivity and innovation that aligns with the organization’s mission.

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What makes Chicago Public Media a unique workplace for the Chief Marketing Officer?

Chicago Public Media offers a unique work environment focused on collaboration, diversity, and innovation. The organization invests in its employees with comprehensive support, aiming to create a culture that values new ideas and diverse experiences. As the CMO, you'll play a significant role in shaping this culture while making meaningful contributions to the community.

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Common Interview Questions for Chief Marketing Officer Job at Chicago Public Media in Chicago
Can you describe your experience with subscription marketing?

In answering this question, emphasize any specific campaigns or initiatives you have led in subscription marketing. Share metrics that demonstrate your success and detail the strategies you employed, such as direct mail and digital marketing, to achieve growth.

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How do you approach team leadership and staff development?

Discuss your leadership philosophy, focusing on collaboration and mentorship. Provide examples of how you have supported team members' growth through training, providing constructive feedback, and setting collective goals.

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What strategies have you used to increase audience engagement in previous roles?

Detail specific strategies you've implemented in the past, highlighting metrics or results achieved. Mention techniques such as targeted campaigns, audience analysis, or social media engagement to illustrate your effectiveness in boosting engagement.

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How do you keep up-to-date with marketing trends in the media industry?

Sharing your commitment to lifelong learning is key here. Talk about the resources you utilize, such as industry publications, networking events, and conferences, to stay informed about new tools, technologies, and marketing strategies.

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What role does data analytics play in your marketing strategies?

Discuss how data analytics informs your decision-making. Provide examples of how you’ve used data to assess campaign performance, refine targeting, and adjust strategies for improved outcomes.

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Can you provide an example of a challenging marketing campaign you managed?

When answering this question, describe the challenges faced, your approach to overcoming them, and the lessons learned. Emphasize your skills in problem-solving and adaptation in response to market conditions.

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How would you align your marketing vision with the mission of Chicago Public Media?

Explain your understanding of Chicago Public Media's mission and how your marketing vision can enhance that mission. Discuss integrating community feedback and fostering partnerships that amplify the organization's objectives.

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What cultural competencies do you bring to the role of Chief Marketing Officer?

Discuss your experience in diversity, equity, and inclusion initiatives and how they affect your marketing strategies. Provide examples of how you've successfully engaged diverse audiences in past roles.

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How do you ensure effective communication within a large organization like Chicago Public Media?

Emphasize the importance of clear, consistent communication. Talk about tools and practices you implement, such as regular updates, feedback loops, and team meetings, to ensure messaging aligns across departments.

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What techniques do you find effective for brand building in the media industry?

Discuss specific techniques that resonate with you, such as storytelling, social media engagement, and audience interaction. Provide examples of successful brand campaigns you have spearheaded.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 9, 2024

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