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Senior Analyst - Total Search - SEM Job at CVS Health in Woonsocket

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.The Total Search Senior Analyst will be responsible for day-to-day management, support and participation within the Search Center of Excellence, building capabilities around activating a total search strategy to drive business results. Primary focus is on leveraging data and analytics to drive tangible and material retail results such as incremental sales (Front Store / Ecomm / Omni), prescriptions and vaccinations (Pharmacy), clinic visits (Minute Clinic), and adoption of health services.The Total Search Analyst will orchestrate large-scale SEM programs anchored in data and managed and optimized with rigorous analytics. You will utilize advanced analytical thinking, leverage existing data sources, and unearth insights to drive overall search results for the organization. Collaborating with SEO teams, you will continuously evaluate search marketing strategies to unlock opportunities, identify and communicate trends in search, and be a strategic and trusted advisor for marketing partners, analytics partners, internal media colleagues, and external agency partners. You will develop hypothesis based on data trends and design tests to unlock new areas of growth. You will develop business cases that support the opportunities for increased investment in the channel.The Total Search Analyst will possess a strong understanding of underlying technologies behind search engine performance, have extensive knowledge of analytics platforms (Google, Adobe), and maintain a deep understanding of e-commerce and the steps within the conversion funnel. CVS is seeking a highly-motivated individual with strong digital and technology experience to help drive this growth engine.The Total Search Analyst will work directly with the Omnichannel Marketing Strategy and Ecommerce teams to pursue the broader digital growth agenda. You will also work directly with an agency partner (team of 8+) and internal media professionals to drive the execution of strategies.This position will work with the Total Search team, business owners, marketing partners, agency partners, media campaign managers, and analytics partners. In addition to excellent analytical and strategic skills, you must possess strong communication skills and the ability to collaborate with additional stakeholders within the organization. You must be able to work within a cross-functional team comprised of diverse skills and backgrounds as a highly productive unit.• *** This is a hybrid role working onsite 3 days a week in either our Chicago or Woonsocket location****Required Qualifications• 2-3 years of paid search experience with an emphasis on results-oriented programs and history tying ‘brand marketing’ and ‘performance marketing’ together• 1 year of Retail/Ecomm experience with a proven track record driving results with Shopping campaigns (PLAs, LIAs)• Must be able to work onsite 3 days a week ( Tues, Wed, Thurs)Preferred Qualifications• Track record of developing innovative and successful data-driven search strategies• Advanced knowledge of one or more SEM tools, as well as in-platform experience with Google & Microsoft Ads, SA360 and Adobe• Experience using data and metrics to measure impact, determine improvements and optimize search performance• Understanding of automation, search audiences, privacy regulations and experience optimizing towards CPA or ROAS goals• Involvement with SEO and Product teams to maximize outcomes from Total Search strategies• Understands and comfortable with data and technology that facilitates audience targeting, triggering, and measurement• Strong project management, problem-solving and communication skills with the ability to work across multiple initiatives• Collaborative spirit and disposition with internal and external constituencies• Self-starter and problem-solver who can work both on a team and independently• Emphasis on consumer brands and retail categories• Knowledge or experience with SEO or holistic search strategy a plus• Retail experience preferred, working with product-centric search campaignsEducation• Bachelor’s Degree or equivalent experience ( 4 years)Pay RangeThe typical pay range for this role is:$46,988.00 - $112,200.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.For more detailed information on available benefits, please visit Benefits | CVS Health (https://jobs.cvshealth.com/us/en/benefits)We anticipate the application window for this opening will close on: 12/23/2024Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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$46988K
$112200K

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What You Should Know About Senior Analyst - Total Search - SEM Job at CVS Health in Woonsocket, CVS Health

At CVS Health, we're driven by our passion for delivering better health, and as a Senior Analyst for Total Search, you’ll play a crucial role in this mission. This position is rooted in Woonsocket, RI, where you’ll dive deep into the world of search engine marketing (SEM) and data analytics. Your main responsibility will be managing and optimizing large-scale SEM campaigns to amplify our business results across various sectors including retail, pharmacy, and digital health services. You’ll harness your expertise to analyze data, uncover insights, and collaborate with cross-functional teams, including marketing and e-commerce, to identify growth opportunities and implement strategies that drive sales, prescriptions, and clinic visits. Additionally, your engagement with external agency partners will ensure that we’re leveraging cutting-edge techniques for effective search campaigns. If you're someone who thrives in a collaborative environment and possesses a keen eye for detail, this role will give you the chance to showcase your skills while contributing to our transformative care model. CVS Health is all about finding innovative solutions, and your analytical thinking will help unlock new avenues for growth in a rapidly evolving landscape. Let's tackle the challenges together and bring our heart to every moment of health care. Join us in this hybrid role where you'll be able to work on-site three days a week and make a tangible impact on the health of our communities!

Frequently Asked Questions (FAQs) for Senior Analyst - Total Search - SEM Job at CVS Health in Woonsocket Role at CVS Health
What are the key responsibilities of a Senior Analyst - Total Search at CVS Health?

As a Senior Analyst - Total Search at CVS Health, you'll manage and optimize SEM campaigns to drive significant retail results, focusing on areas such as e-commerce sales, pharmacy prescriptions, and clinic visits. Your role includes collaborating with SEO teams, analyzing data trends, and developing tests to uncover new growth opportunities—all of which are aimed at enhancing digital marketing efforts and overall business performance.

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What qualifications are needed for the Senior Analyst - Total Search position at CVS Health?

To succeed as a Senior Analyst - Total Search at CVS Health, candidates should have 2-3 years of significant paid search experience with proven results in brand and performance marketing. A Bachelor’s Degree or equivalent experience is required, along with a strong analytical background, knowledge of SEM tools, and experience in retail or e-commerce environments, emphasizing data-driven insights for campaign optimization.

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What tools and technologies should a Senior Analyst - Total Search at CVS Health be familiar with?

A successful Senior Analyst - Total Search at CVS Health should be proficient in SEM tools like Google Ads, Microsoft Ads, and Adobe. Familiarity with analytics platforms, audience targeting technologies, and understanding e-commerce conversion funnels is essential to effectively optimize search campaigns for maximum impact.

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How does CVS Health foster collaboration among teams for the Senior Analyst - Total Search role?

At CVS Health, collaboration is at the heart of the Senior Analyst - Total Search role. You will work closely with various teams, including e-commerce, product marketing, and agency partners. This collaborative approach ensures that insights and strategies are shared across functions, enabling the design of comprehensive marketing strategies that drive results.

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What is the work environment like for the Senior Analyst - Total Search position at CVS Health?

The work environment for the Senior Analyst - Total Search at CVS Health is dynamic and supportive. This is a hybrid role, allowing you to work on-site three days a week in Woonsocket, RI, where you’ll engage directly with your team and leverage collaboration to push innovative SEM strategies that impact our healthcare delivery.

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Common Interview Questions for Senior Analyst - Total Search - SEM Job at CVS Health in Woonsocket
Can you describe your experience with paid search and how it relates to the Senior Analyst position at CVS Health?

In your response, highlight specific experiences you have with paid search campaigns, detailing the types of programs you've managed and the results achieved. Focus on how you have tied brand marketing to performance marketing, showcasing your analytical skills and ability to drive meaningful outcomes.

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What strategies would you implement to optimize SEM campaigns for CVS Health?

Discuss various strategies such as keyword optimization, A/B testing, and budget allocation techniques. Mention how you'd leverage data analytics to track performance and adjust campaigns to meet objectives like increased sales or higher foot traffic to clinics—emphasizing a data-driven approach.

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How do you approach collaboration with cross-functional teams?

Share your philosophy on collaboration and provide examples of past experiences where you successfully worked with different teams. Emphasize your communication skills and willingness to share insights that contribute to shared goals, illustrating how you foster a teamwork-oriented environment.

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What metrics do you consider most important when analyzing SEM performance?

Identify key metrics such as return on ad spend (ROAS), cost per click (CPC), conversion rates, and click-through rates (CTR). Discuss how these metrics guide your decisions and strategies for optimizing search campaigns, and how you utilize analytics tools to track and report on these metrics.

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How do you stay updated on the latest trends and changes in search marketing?

Explain your approach to continuous learning, whether through industry blogs, webinars, online courses, or networking with other professionals. Emphasize the importance of staying informed about algorithm changes, tools, and best practices, and how this knowledge can be applied to CVS Health’s marketing strategies.

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Describe a time when you identified a significant opportunity for growth in a marketing campaign.

Provide a specific example of a marketing campaign where your analysis led to an actionable insight that drove growth. Explain the situation, your approach, and the results, showing how your analytical skills directly contributed to improved performance.

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What experience do you have with e-commerce and its specific metrics?

Discuss your familiarity with e-commerce KPIs such as cart abandonment rates, average order value, and mobile conversion rates. Provide concrete examples from your past roles that demonstrate your ability to analyze these metrics and implement strategies to enhance e-commerce performance.

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How do you prioritize tasks when working under tight deadlines?

Share your organizational strategies for managing multiple projects, such as task prioritization frameworks or tools you use to track deadlines. Explain how you assess the urgency and importance of tasks to ensure timely delivery while maintaining quality.

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What role does data analysis play in your daily responsibilities?

Uphold the significance of data analysis in all stages of search marketing campaigns. Highlight how you utilize data for decision-making, optimization, and measuring success while also explaining your process of turning insights into actionable strategies.

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Can you explain a complex digital marketing concept to someone unfamiliar with the field?

Choose a digital marketing concept like the conversion funnel or SEO, and simplify it for clarity. Demonstrate your ability to communicate effectively while making the concept relatable and easy to understand by linking it to everyday experiences or analogies.

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We help people with their health wherever and whenever they need us. And we do it with heart. Because our passion is our purpose: Bringing our heart to every moment of your health™.

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Full-time, hybrid
DATE POSTED
December 11, 2024

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