Automotive Service Advisor / Writer | Up To $120K* & Weekends Off | Riverview
Company Description
Christian Brothers Automotive
We Offer:
- *Up To $120K for Highly Qualified Candidates
- Closed Every Weekend To Spend Time With Family & Friends
- Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
- Paid Vacation & Paid Holidays
- Healthcare Benefits Available
- Matching Retirement Plans
- On-Going Training & Career Advancement
- Continuous Training Available Through The CBA Flywheel Learning System
- Employee Appreciation Events
- Weekly Team Lunches
- Locally Owned and Operated
Job Description
Job Title:
Automotive Service Advisor / Writer
Location:
10010 McMullen Rd, Riverview, FL 33569-5540
Job Overview:
As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our customers see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our customers.
Service Advisors have the responsibility of taking our guest through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.
Responsibilities include, but are not limited to:
- Greet every guest that enters our facility with hospitality and respect
- Present the best solution to properly repair our guest’s vehicle in a way that is easy for them to understand
- Manage the store’s workflow in an effective and efficient manner
- Consistently and effectively sell our services without jeopardizing honesty and integrity
- Maintain a positive attitude and team atmosphere at all times
- Communicate on the phone in a clear professional manner
- Build long-term relationships between the store, yourself and the guest
- Directs, coordinates, and participates in performing guest service activities
- Shuttle guests as needed
- Ensure that all repairs are performed to proper specifications.
- Work together as a team and assist other employees as needed.
- Other duties as assigned.
Qualifications
Qualifications:
- 3 -5 years experience as a Service Advisor
- Shop Management experience a plus
- Current driver’s licenses
- Driving record acceptable to our current insurance carrier
- Proficiency in Windows based computer software and automotive store applications
- Experience in Automotive Customer Service and Service sales
- Associates degree preferred
Physical Requirements:
- Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
- Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
- Occasionally lifting and carrying objects over 50 lbs.
- Keeping a brisk work pace in a high-volume environment
Additional Information
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.
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If you're looking for an exciting opportunity in the automotive world, then the Automotive Service Advisor / Writer position at Christian Brothers Automotive in Riverview is just what you need! In this role, you’ll be the friendly face guiding customers through every step of their vehicle's repair journey. With a commitment to hospitality and respect, you’ll greet guests and present them with the best solutions in a way that’s simple and easy to grasp. You’ll play a crucial role in building lasting relationships with our guests while managing the store’s workflow effectively. This position offers a pay scale that can go up to $120K for highly qualified candidates, plus you’ll enjoy weekends off, which means more time with family and friends. Our environment is supportive and team-oriented, making it a great place to learn and grow. You will be part of a company that prioritizes continuous training, employee appreciation events, and flexible benefits like healthcare and matching retirement plans. If you have 3-5 years of experience as a Service Advisor, strong customer service skills, and an energetic attitude, we want to hear from you! Be ready to help our guests make informed decisions about their vehicles while ensuring top-notch service every time. Join us at Christian Brothers Automotive where we ensure every day is a chance to empower our guests and make their day a little brighter.
Perinatal Mental Health Specialist (GA License) ( Part-time Monday - Friday 12-6p, 4-9p, or 5-9p ET)
At Christian Brothers Automotive we seek to glorify God by providing ethical and excellent automotive repair service for our guests.
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