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On-Call Technician – Hawai’i – Resident Shows Division

***Le poste étant situé aux États-Unis, la description de poste est disponible uniquement en anglais.***

***As this position in based in the United States, the job description is available in English only.***


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On-Call Technician – Hawai’i – Resident Shows Division

Stage Carpentry

On-Call Position

 


We are looking for an On-Call Technician to join our team at ‘AUANA. The On-Call Technician will support the show team on an as-needed basis to support our Technical team. Reporting to the Assistant Technical Director (“ATD”), this position will assist in show operations and maintenance capacities in a safe and consistent manner in accordance with Cirque du Soleil Entertainment Group (“CDSEG”) standards and policies. The ideal candidate will be an excellent team player who is adaptable and open to learn.

 


Ideal candidates should bring theatrical or entertainment-specific knowledge in one or more of the following skillsets:


-          Audio: Live Sound operations or equipment troubleshooting;

-          Automation:  working with automated equipment, mechanical or electrical engineering;

-          Stage Carpentry or other Scenic Elements:  live operations experience, maintenance of equipment;

-          Lighting and/or Special Effects:  console operation, equipment troubleshooting and/or atmospherics (fog, pyro, lasers, etc.);

-          Video and/or Projections: troubleshooting media servers, networks, LED walls and/or show operations;

-          Props or Craftwork: live show operations and maintenance of Props and other craftwork;

-          Rigging: fall protection systems and rope access background, working with Performer safety;

-          Wardrobe: Costumes, Wig & Makeup, Shoes, etc.

 


The On-Call Technician will:


-          Run cue tracks as directed for performances, artist training and maintenance; 

-          Inspect, maintain and repair relevant systems and equipment; Update maintenance and inspection records, as directed by leadership;

-          Maintain cue track documentation and participate in cue track rotation to run the performances, rehearsals, and trainings;

-          Develop a thorough knowledge of department equipment specific to the production in order to operate equipment safely;

-          Participate in and complete special projects, including the research, purchasing, construction and installation of new show elements, and other projects that may fall within the department’s specialty, as directed; Maintain flexible schedule for such projects; 

-          Work with technical management and departmental leads to maintain training and backup plans to ensure continuity of performance operations of the department in the event of unexpected failure of a system, component or piece of equipment;

-          Assist the ATD and Production Services in the implementation of preventative maintenance routines and inspections – particularly Life Safety and Show Critical;

-          Ensure all departmental designs, equipment, systems, functions, procedures, show tracks, maintenance and inspections logs, special projects, etc. are properly and adequately documented;

-          Adhere to and promote all Occupational Safety and Health Administration (OSHA) regulations as they pertain to the safe operation of all elements related to the show; participate in all required health and safety classes and emergency rescue procedure training;

-          Contribute to a safe and positive working environment at all times by adhering to and following all Cirque du Soleil Entertainment Group standards, values, policies and regulations pertaining to safety using equipment and established working methods;

-          Assist other departments when necessary for cross-departmental support;

-          Complete all other job-related duties as assigned. 

 


The ideal candidate will have the following qualifications:


-          At least one year of previous relevant experience working in a Live Entertainment production or similar environment;

-          Previous experience working with maintenance programs an asset;

-          Previous experience in a large-scale theatrical production is an asset;

-          Ability to obtain OSHA 10 course completion card;

-          Ability to operate various lifts and heavy equipment;

-          Working knowledge of ANSI/ASSE Z359.1-2020, ANSI E1.42-2016;

-          Working knowledge of MS Office (Word, Excel, Outlook); Experience working with AutoCAD / Vectorworks / Solidworks an asset;

-          Formal fall protection and overall safety training is an asset;

-          ETCP certification an asset;

-          Availability to work varied shifts, including weekends and holidays; 

-          High School Diploma or equivalent;

-          Fluent in English, both written and spoken;

-          Interpersonal skills to deal effectively with all business contacts; Professional appearance and demeanor;

-          Knowledge of basic theatrical rigging, basic mechanics, electricity and electronics is an asset;

-          Ability to perform the essential functions of the job including, but not limited to crouching, kneeling, standing, lifting, sometimes for extended amounts of time; lifting at least 50lbs unassisted, etc.; Full list of essential functions will be sent in the offer.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions;

-          Verification of the right to work in the United States for Cirque du Soleil Entertainment Group, as demonstrated by completion of the Form I-9 upon hire and the submission of acceptable documentation (as noted on the Form I-9) verifying one’s identity and work authorization.

 


Compensation:


-          The hourly rate for this position is $37.09 USD/hour.

-          This rate is location-specific and compensation in other geographies may vary.

 ,


** Please note: This position is required to be on-site in Hawai’i. There will be no relocation assistance provided for this position.**

 

 

Cirque du Soleil Entertainment Group is an equal opportunity employer. We do not discriminate against applicants or employees because of their race, creed, color, age, religion, sex, disability, sexual orientation, marital status, military status, national origin or ancestry.

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Average salary estimate

$77100 / YEARLY (est.)
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$77100K
$77100K

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What You Should Know About On-Call Technician – Hawai’i – Resident Shows Division, Cirque du Soleil Entertainment Group

Join the vibrant team at Cirque du Soleil's 'AUANA as an On-Call Technician in beautiful Honolulu, HI! This is an exciting opportunity for those who thrive in the thrilling environment of live entertainment. As an On-Call Technician, you will work dynamically with our show team, supporting their needs in various technical aspects whenever required. Your responsibilities will involve running cue tracks during performances, maintaining and repairing crucial systems and equipment, and contributing to special projects that enhance our show elements. We're looking for candidates who are adaptable, eager to learn, and possess a solid background in areas like stage carpentry, audio, lighting, or rigging. The ideal candidate will not only ensure smooth show operations but also promote a safe working environment by adhering to OSHA regulations. Bring your passion for live performance and technical expertise, and help us create unforgettable moments for our audiences. If you have a strong team spirit and the ability to handle the unpredictable nature of live shows, we want you on our team at Cirque du Soleil!

Frequently Asked Questions (FAQs) for On-Call Technician – Hawai’i – Resident Shows Division Role at Cirque du Soleil Entertainment Group
What are the responsibilities of an On-Call Technician at Cirque du Soleil in Hawai’i?

As an On-Call Technician at Cirque du Soleil in Hawai’i, your primary responsibilities will include supporting the Technical team in show operations, running cue tracks during performances, and maintaining relevant systems and equipment. You'll also be involved in maintaining documentation of cue tracks, participating in special projects, and ensuring adherence to safety regulations at all times. This role requires versatility and readiness to help enhance the audience's experience through your technical expertise.

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What qualifications do I need to apply for the On-Call Technician position at Cirque du Soleil?

To apply for the On-Call Technician position at Cirque du Soleil, candidates should have at least one year of experience in a live entertainment production or a similar environment. Knowledge in stage carpentry, audio, or rigging is highly beneficial. A high school diploma or equivalent is required, and essential skills include the ability to work safely around heavy equipment and a willingness to obtain safety certifications such as OSHA 10. Experience with maintenance programs and basic technical rigging would also be great assets.

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How does the On-Call Technician contribute to safety at Cirque du Soleil in Hawai’i?

The On-Call Technician plays a crucial role in safety at Cirque du Soleil by adhering to OSHA regulations, participating in safety training sessions, and being an active member in enforcing safety standards in all performance-related activities. By performing regular maintenance checks and updates on systems and equipment, you will ensure not only your safety but also the safety of fellow team members and performers during live shows.

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What kind of experience is beneficial for the On-Call Technician role at Cirque du Soleil?

Beneficial experience for the On-Call Technician role at Cirque du Soleil includes working in live entertainment, especially with large-scale theatrical productions where technology plays a key role. Skills in audio engineering, stage management, lighting operations, or video projection are extremely valuable. Additionally, having certifications related to safety and rigging will enhance your profile as a candidate.

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What is the hourly wage for an On-Call Technician at Cirque du Soleil in Hawai’i?

The hourly wage for an On-Call Technician at Cirque du Soleil in Hawai’i is $37.09. This rate reflects the specific location of the role and may vary in other geographic areas. It's a competitive compensation for working in one of the most dynamic and exciting environments in live entertainment!

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Common Interview Questions for On-Call Technician – Hawai’i – Resident Shows Division
Can you describe your experience with live sound operations as an On-Call Technician?

When asked about your experience with live sound operations, provide specific examples where you've worked with sound equipment, troubleshoot issues, or operated sound systems during performances. Mention any related training or experience that showcases your understanding of audio technology and your role in creating an atmosphere conducive to a great audience experience.

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How do you handle unexpected technical failures during a show?

In answering this question, emphasize your problem-solving skills and ability to stay calm under pressure. Share a specific instance where you faced a technical challenge during a live show and the steps you took to resolve it quickly to minimize disruption.

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What safety protocols do you follow as an On-Call Technician?

Detail your knowledge and following of safety protocols, including OSHA regulations and any safety training you've undertaken. Discuss the importance of communication and team cooperation to maintain a safe working environment, especially during performances.

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Can you explain a time when you worked on a special project within the realm of live performance?

Use this opportunity to discuss any specific project you've been involved with that entailed research, design, or installation of stage elements. Highlight your role, the collaboration with team members, and how the project enhanced the overall production.

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What techniques do you use to ensure proper maintenance of show equipment?

Discuss methods you have implemented for preventative maintenance and regular inspections. Mention how you're proactive in identifying potential issues before they result in failures and how you maintain detailed documentation for all equipment.

Join Rise to see the full answer
What do you know about Cirque du Soleil's entertainment standards and values?

This is a chance to show your knowledge and enthusiasm for Cirque du Soleil. Discuss their commitment to creativity, safety, and teamwork. Talk about how these values resonate with you as a technician and how you would embody them in your role.

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How would you approach working as part of a team during a live performance?

Share your collaborative approach and focus on communication during live performances. Provide examples of successful teamwork in past roles, emphasizing how you ensure that every team member is aware of their responsibilities and how you adjust to fulfill team goals.

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Describe your competency in operating heavy equipment and fall protection systems.

Talk about any specific certifications or hands-on experiences you have with operating lifts and heavy equipment. Discuss your understanding of fall protection systems and why it’s essential for maintaining safety in a live entertainment environment.

Join Rise to see the full answer
What do you think is the most important quality for an On-Call Technician?

Focus your answer on adaptability and problem-solving skills. Explain why being flexible while making quick decisions is crucial in the fast-paced environment of live entertainment, and how these qualities help in providing a smooth and safe performance.

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How do you prioritize tasks during a busy show day?

Describe your organizational skills and how you prioritize tasks based on urgency and importance. Mention techniques such as maintaining a checklist, effective communication with the team, and staying focused on key deliverables to ensure a successful performance day.

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Cirque du Soleil ("Circus of the Sun") is probably the only organization where you can get away with calling the founder a clown. The group has turned the circus on its ear, blending street entertainment, eccentric costumes, and cabaret. Its shows...

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DATE POSTED
January 12, 2025

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