Compliance Business Control Associate Analyst - B10 (MCA/Credit/Collections)

As a Compliance Business Control Associate Analyst at Citi, your primary responsibilities include supporting compliance and control teams, drafting clear communications for alerts and newsletters, documenting policies tailored to regulatory requirements, and coordinating audits. You'll also update project tasks and prioritize deliverables to meet deadlines while addressing risks related to business decisions.

For the Compliance Business Control Associate Analyst position at Citi, candidates are expected to have a Bachelor’s degree or equivalent experience, alongside 1-2 years of relevant work experience. Excellent written and verbal communication skills are essential, along with proficiency in Microsoft Office, especially Excel. Candidates should also demonstrate good judgment and the ability to manage shifting priorities.

Communication is crucial in the role of a Compliance Business Control Associate Analyst at Citi. This position involves drafting important communications and collaborating across teams to ensure that information is conveyed clearly and effectively. You’ll need to tailor your messaging to suit a diverse audience and make complex information accessible.

A Compliance Business Control Associate Analyst at Citi will engage in various projects aimed at enhancing compliance processes, particularly those involving documentation, audit coordination, and communication materials. You’ll work closely with different teams to deliver accurate compliance-related documentation while keeping track of ongoing projects.

Citi offers a comprehensive benefits package to Compliance Business Control Associate Analysts, which includes medical, dental, and vision coverage, a 401(k) plan, life and disability insurance, and wellness programs. Additionally, employees enjoy paid time off, including vacation days and sick leave, making it a rewarding workplace.

In this role, compliance refers to adhering to laws, regulations, and internal policies to ensure that our operations align with industry standards. I would focus on monitoring processes, identifying risks, and ensuring that all teams meet required compliance obligations to safeguard the firm's reputation.

In my previous position, I regularly drafted emails, newsletters, and policy documents. I ensured that all communications were clear, concise, and tailored to the audience, enhancing understanding and promoting compliance awareness among team members.

I prioritize tasks by assessing the urgency and importance of each project. I maintain a task list, set clear deadlines, and communicate with my team to address any shifting priorities. This strategy enables me to manage my workload effectively while meeting all deliverables on time.

In my last role, I faced a situation where project requirements were unclear. I proactively engaged with stakeholders to gather information and clarify objectives. This involved asking targeted questions and synthesizing their insights into actionable steps, enabling me to move forward efficiently despite the ambiguity.

I have used various project management tools such as Trello and JIRA for tracking compliance tasks and deliverables. Additionally, I utilize Microsoft Excel for maintaining compliance records and generating reports, ensuring everything is organized and easily accessible.

When assessing risk, I would consider potential impacts on the firm’s reputation and compliance requirements. This involves careful analysis of the situation, consulting with relevant stakeholders, and applying ethical judgment to arrive at a sound decision that protects the interests of both the firm and its clients.

To ensure compliance training is effective, I focus on making it engaging and relevant. I incorporate scenarios that employees might encounter in their roles, encourage participation, and provide materials that are easy to understand. Gathering feedback post-training also helps me refine future sessions for better outcomes.

The relationship between risk management and compliance is fundamental. While compliance ensures adherence to regulations and policies, effective risk management proactively identifies and mitigates potential non-compliance risks. This symbiotic relationship enhances an organization’s integrity and operational effectiveness.

Accuracy in compliance documentation is critical because it reflects the organization's adherence to regulatory requirements and protects it from legal repercussions. Inaccurate documentation could lead to misunderstandings during audits, potential fines, or damage to the company’s reputation, which is why maintaining accuracy is a top priority.

I approach feedback from audits or compliance reviews with an open mindset, viewing it as an opportunity for improvement. I take the time to understand the issues raised, discuss them with my team, and develop an action plan to address any shortcomings. This iterative process fosters continual growth and enhances compliance practices.