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Retail Deposits Acquisitions Growth Lead, VP

Sitting within the Client Marketing organization, the Retail Deposits Acquisition Growth Lead will primarily be responsible for developing and executing acquisition campaigns in support of Personal Banking and Wealth new-to-bank customer growth. The person in this role will manage multiple high-priority campaigns in a fast-paced environment, demonstrating superior organizational skills, attention to detail, and adaptability.  

The VP will manage and execute compelling new creative experiences and messaging and implement a Test and Learn agenda. They will have strong performance marketing discipline and rigor in meeting and exceeding goals and KPIs driven by these marketing tactics. Prior experience in Retail Banking or Financial Services industry is preferred, as well as the ability to foster an environment of operational excellence and continuous improvement. 

Key Responsibilities  

  • Design and flawlessly execute marketing campaigns to drive acquisitions growth.  
  • Own the campaign project management, working with internal partners to develop campaign schedules and ensure campaigns are delivered on time across channels. 
  • Focus on finding efficiencies within existing process to streamline and accelerate the campaign execution model. 
  • Track and analyze campaign results, providing updates to senior leadership and cross-functional partners on an as needed basis.  
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. 

  

Qualifications:

  • 6-10 years business experience. 
  • Direct to consumer marketing and banking products experience required. 
  • Creative design and content development experience preferred. 
  • MarTech and project management workflow tool experience (i.e. Confluence, Jira, Aprimo, iHandle, etc.) preferred. 
  • Requires attention to detail, advanced project management skills, good communication and problem-solving skills. 
  • Curious self-starter who can be partner-focused while coordinating multiple projects with varying timelines simultaneously. 
  • Comfortable managing projects and gaining alignment across multiple stakeholders. 
  • Superior attention to detail, with a process-oriented mindset. 
  • Excellent interpersonal, listening, and relationship-building skills.
  • Strong communication and presentation skills. 
  • Promotes a culture of collaboration and teamwork across organizational boundaries. 
  • Comfortable working in a highly matrixed, complex environment

Education:

  • Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Marketing

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Job Family:

Marketing Program Management

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Time Type:

Full time

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Primary Location:

Wilmington Delaware United States

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Primary Location Full Time Salary Range:

$114,720.00 - $172,080.00


In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Apr 02, 2025

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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Average salary estimate

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$114720K
$172080K

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What You Should Know About Retail Deposits Acquisitions Growth Lead, VP, Citi

Are you ready to take your marketing expertise to the next level? As the Retail Deposits Acquisitions Growth Lead (VP) at Citi in Wilmington, Delaware, you'll be at the forefront of driving new customer growth in Personal Banking and Wealth. Your primary mission will be to design and execute innovative acquisition campaigns that resonate with our target audience while managing multiple high-priority projects in a fast-paced environment. In this role, you'll be leveraging your superior organizational skills and attention to detail to oversee campaign project management, develop schedules, and ensure timely delivery across all channels. You will play a critical role in establishing a culture of operational excellence and continuous improvement, so a background in Retail Banking or Financial Services is advantageous. We encourage you to bring your creative design and content development skills to enrich the customer experience and implement a robust Test and Learn agenda, aimed at refining our strategies based on real-time analytics. If you’re a curious self-starter with a process-oriented mindset and exceptional communication abilities, we want to hear from you! Join us in fostering teamwork and collaboration across departments to ensure compliance with our high standards, all while ensuring the safety and reputation of Citi and its clients. Ready to make an impact? Let’s grow together in this exciting journey!

Frequently Asked Questions (FAQs) for Retail Deposits Acquisitions Growth Lead, VP Role at Citi
What are the primary responsibilities of the Retail Deposits Acquisitions Growth Lead at Citi?

The Retail Deposits Acquisitions Growth Lead at Citi is responsible for developing and executing acquisition campaigns aimed at driving new customer growth in Personal Banking and Wealth. This includes managing project timelines, orchestrating creative campaigns, and analyzing performance data to refine marketing strategies. The position focuses on improving operational efficiencies and ensuring that all campaigns are delivered on time and within compliance frameworks.

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What qualifications are required for the Retail Deposits Acquisitions Growth Lead position at Citi?

Candidates for the Retail Deposits Acquisitions Growth Lead role at Citi should have 6-10 years of business experience, particularly in direct-to-consumer marketing and banking products. A Bachelor’s degree is required, while a Master’s degree is preferred. The ideal candidate will also have experience with marketing technology tools, strong project management skills, and a demonstrated ability to navigate complex environments.

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What makes Citi a great place to work for a Retail Deposits Acquisitions Growth Lead?

Citi offers a dynamic work environment that encourages creativity and collaboration among marketing professionals. As a Retail Deposits Acquisitions Growth Lead, you will have the opportunity to influence customer engagement strategies and drive meaningful change. Plus, Citi provides comprehensive employee benefits and fosters a culture of continuous improvement, making it an ideal workplace for driven individuals who are looking to expand their careers.

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How does the Retail Deposits Acquisitions Growth Lead contribute to campaign success at Citi?

The Retail Deposits Acquisitions Growth Lead at Citi ensures campaign success by designing effective marketing strategies based on performance metrics and customer insights. This role involves managing relationships with various stakeholders to align on campaign objectives, track outcomes, and pivot strategies as necessary. By fostering a collaborative culture and emphasizing innovation, the Lead contributes significantly to achieving acquisition goals.

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What is the salary range for the Retail Deposits Acquisitions Growth Lead position at Citi?

The salary range for the Retail Deposits Acquisitions Growth Lead position at Citi is from $114,720 to $172,080 annually. This offering is complemented by competitive employee benefits including health coverage, retirement plans, and wellness programs, providing a comprehensive compensation package that supports both professional and personal well-being.

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Common Interview Questions for Retail Deposits Acquisitions Growth Lead, VP
Can you describe your experience with developing marketing campaigns in the banking sector?

Highlight specific campaigns you've overseen, detailing your strategic approach, the channels used, and measurable outcomes. Focus on how your creativity contributed to customer engagement and acquisition.

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How do you prioritize and manage multiple projects simultaneously?

Discuss your project management techniques, such as using tools like Confluence or Jira, and emphasize your ability to adapt to changing timelines while maintaining quality and meeting deadlines.

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What methods do you use to analyze campaign performance?

Explain your experience with tracking KPIs and metrics that indicate campaign success. Share specific tools or methodologies you use to aggregate data and present actionable insights to stakeholders.

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Describe a time when you had to navigate a risk in a marketing project. How did you handle it?

Provide an example of a marketing project where you identified potential risks. Illustrate how you assessed the situation, implemented solutions, and communicated effectively with teams to mitigate those risks.

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What role does collaboration play in your project management approach?

Emphasize the importance of teamwork in executing successful marketing campaigns. Share specific examples where collaboration led to innovative solutions or improved campaign outcomes.

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How do you ensure compliance with laws and regulations in your marketing efforts?

Discuss your understanding of compliance in marketing, particularly in the financial sector, and provide examples of how you’ve ensured adherence to policies while fostering creativity.

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Can you share your experience with using marketing technology tools?

Detail your familiarity with various MarTech tools used in campaign management, data analysis, and customer engagement. Highlight how these tools have enhanced your campaign strategies.

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What strategies do you use to stay updated on market trends and customer preferences?

Discuss methods such as market research, customer feedback, and competitive analysis that you employ to remain informed about shifting trends and consumer behavior which influence campaign development.

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How do you approach creating compelling messaging for diverse audiences?

Elaborate on your process for understanding target demographics and tailoring messaging that resonates with different customer segments. Provide examples of successful campaigns that utilized this approach.

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What do you believe is the future of acquisition marketing in retail banking?

Discuss emerging trends you see in the industry, like the use of data analytics, personalization, and digital marketing techniques. Articulate how these trends will shape future strategies.

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Citi’s mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capi...

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Inclusive & Diverse
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Full-time, on-site
DATE POSTED
March 27, 2025

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