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Analyst, Procurement Operations

Job Description

Salary: 55K - $ 56K

Organizational Profile:

The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service agency that manages procurement citywide, from planning and release of agency solicitations to payment of vendors. Annually, agencies procure billions in products and services from a diverse pool of vendors that represent various industries. MOCS therefore aims to ensure that the procurement process remains fair, transparent, efficient and cost-effective.

MOCS makes it easier to do business through use of end-to-end technology tools, increases transparency by publication of enriched data and hosting public hearings, and strengthens procurement operations by providing direct assistance and resources to all stakeholders. MOCS also partners with agencies and vendors to identify areas for policy reform, resulting in ongoing process improvement to reduce administrative burdens and increase the positive impact of services on communities. The MOCS Director serves as the City Chief Procurement Officer.

MOCS team members operate in a collaborative, service-oriented environment, where flexibility and ability to achieve results are valued. Analysts perform a range of defined tasks assigned by supervisors. All MOCS analysts are expected to deliver timely and quality work products and services, participate in ongoing improvement activities, proactively deepen their knowledge of procurement and government operations, and will use modern technology software and hardware to complete daily duties. Analysts also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact with external stakeholders.

The Procurement Operations Division is comprised of task forces that support the City’s mayoral agencies across all industry categories. The Procurement Operations Division is tasked with optimizing the procurement process by onboarding City Agencies and vendors, including nonprofits and Minority Women-owned Business Enterprises, to the Procurement and Sourcing Solutions Portal (PASSPort), supporting policy initiatives to cultivate a fair, responsible and timely procurement process, and facilitating sourcing, contracting & financial related transactions and customer support.

Responsibilities including, but not limited to:

Compliance & Advisory Services
- Review and assess complex and diverse procurement submissions of assigned City agencies, including but not limited to, pre-solicitation reviews, contract awards, and budget configurations; making appropriate recommendations for approval and/or follow-up actions to the Associate, Assistant and Deputy Directors.
- Evaluate and assess procurement documents for compliance with the City Charter, Procurement Policy Board rules, Comptroller’s Directives and Mayor’s Office of Contracts policies and procedures.
- Assist with solicitation development, including protocol development; solicitation document drafting, copyediting, and system configuration; and pre- and post-solicitation review

As part of procurement planning assist with financial tasks including budget configurations and invoice review configurations

Design Support
- Support the design and implementation of system releases for the Procurement and Sourcing Solutions Portal (PASSPort) application
- Work with the technical team and systems integrator to continuously improve the PASSPort and HHS Accelerator applications through engagement and feedback understanding the needs of end users, system testing and prioritization of enhancements
- Support business process reengineering and technology development to improve the procurement process

Engagement Support
- Act as a liaison and provide customer assistance, guidance, and support in timeliness of procurement actions to the key Agency procurement staff
- Collect and analyze feedback, emphasizing the behavioral experience of stakeholders
- Facilitate change management, technical troubleshooting and system guidance of the PASSPort system to the City Agencies

Materials Development
- Assist in the development of tools and resources, including guides, job aids, standard and customized templates, with aim towards citywide replication

-Ongoing professional development to strengthen skills and increase knowledge in relevant areas of procurement, technology, government operations, public policy and people and change management.

-Understand issues affecting relevant stakeholder groups, including but not limited to covered city agencies, Minority and Women-owned Business Enterprises (M/WBEs), nonprofits, etc.

Special Projects
- Participate in cross-division and cross-agency projects, including vendor and procurement management activities and support
- Perform special projects and reports as assigned

**Residency Requirement**
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

**Loan Forgiveness**
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Qualifications

1. Graduation from an accredited college with a baccalaureate degree; or
2. Graduation from an accredited community college plus two years of experience with administrative, analytic, coordinative, supervisory or liaison responsibilities; or
3. A four year high school diploma or its educational equivalent plus four years of experience as described in "2" above; or
4. A satisfactory equivalent combination of education and experience.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$55500 / YEARLY (est.)
min
max
$55000K
$56000K

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What You Should Know About Analyst, Procurement Operations, City of New York

Join the Mayor's Office of Contract Services (MOCS) in New York City as an Analyst, Procurement Operations, where your role will be key in enhancing the procurement processes citywide. In this vibrant and collaborative team, you'll touch on everything from evaluating procurement submissions to ensuring compliance with city regulations. You'll be involved in reviewing complex documents, assisting with solicitation development, and analyzing operational data, all while boosting your knowledge of procurement and government operations. If you have a knack for problem-solving and enjoy working with various stakeholders, this position offers you the chance to engage with agency staff and help implement significant projects that make a real difference. At MOCS, we support a culture of learning and growth, so you'll engage in ongoing professional development as you navigate the intricate world of procurement. Concrete responsibilities include not only compliance advisory services but also supporting system optimizations and participating in special cross-agency projects. We believe in a fair and transparent procurement process that encourages collaboration among diverse vendors, including minority and women-owned enterprises. If you're ready to help make it easier for businesses to engage with the city and contribute towards impactful policy reforms, we can't wait to meet you! This role is perfect for proactive individuals eager to learn, contribute, and thrive in an environment where results and service excellence are paramount. You may even benefit from federal loan forgiveness programs as a prospective employee. Embrace this opportunity to enrich your career while making a positive impact on New York City’s procurement landscape.

Frequently Asked Questions (FAQs) for Analyst, Procurement Operations Role at City of New York
What does an Analyst, Procurement Operations do at the Mayor's Office of Contract Services?

As an Analyst, Procurement Operations at the Mayor's Office of Contract Services, your day-to-day activities will involve assessing procurement submissions, ensuring compliance with various regulations, and assisting with the development of solicitations. You'll collaborate with other team members on projects that enhance the procurement process and engage with external stakeholders to support their needs.

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What qualifications are needed for the Analyst, Procurement Operations position at MOCS?

To qualify for the Analyst, Procurement Operations role at MOCS, you can have a bachelor's degree from an accredited college, or you may also qualify with a community college degree plus two years of relevant experience, or a high school diploma combined with four years of experience in administrative or analytical roles. A combination of education and experience is also acceptable.

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How does the Mayor's Office of Contract Services support its employees in professional development?

At the Mayor's Office of Contract Services, ongoing professional development is a priority. Employees in the Analyst, Procurement Operations role will have opportunities to enhance their skills through collaborative projects, training sessions, and resources aimed at deepening their knowledge of procurement, technology, and related government operations.

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What types of projects will an Analyst, Procurement Operations participate in?

As an Analyst, Procurement Operations, you will engage in a variety of special projects that may include vendor management activities, compliance reviews, and initiatives aimed at improving the efficiency and transparency of the city's procurement process. You'll also be involved in supporting system enhancements for essential procurement applications.

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Is there a residency requirement for the Analyst, Procurement Operations position at MOCS?

Yes, there is generally a residency requirement for the Analyst, Procurement Operations position at MOCS. New York City residency is required within 90 days of appointment, although city employees in certain titles may have eligibility for residency in nearby counties after two years.

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Common Interview Questions for Analyst, Procurement Operations
Can you explain how you ensure compliance in procurement documents?

When answering this question, discuss your familiarity with regulations and guidelines, such as the City Charter and Mayor’s Office policies. Explain your method for reviewing documents, outlining how you identify compliance issues, and the importance of making recommendations for improvements.

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What approaches do you take to assess the effectiveness of procurement processes?

In response to this question, emphasize your analytical skills. Talk about specific methods you've used in the past, like data analysis or stakeholder feedback, to gauge process effectiveness, along with any tools or software you're experienced with that aid this assessment.

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Describe a time when you collaborated on a challenging project. How did you navigate the situation?

Share a specific example that highlights your teamwork and problem-solving skills. Focus on your role, the communication strategies you employed, and how collaboration resulted in the project's success, showcasing your ability to work in a fast-paced environment.

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How do you stay current with procurement policies and technology?

Discuss your proactive approach to professional development. Mention any relevant coursework, workshops, or webinars you've attended, as well as regular engagement with industry publications, which keep you informed about changes in procurement regulations and tools.

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What strategies would you use to improve stakeholder engagement in procurement processes?

In your response, outline specific approaches you would use to communicate effectively with stakeholders. Discuss the importance of understanding their needs, providing adequate support, and gathering feedback to foster positive relationships and enhance engagement.

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How would you handle a situation where you discovered non-compliance in procurement submissions?

When addressing this question, focus on your analytical skills and ethical considerations. Talk about your process for investigating the non-compliance, how you'd communicate your findings to the relevant parties, and the steps you'd recommend for ensuring compliance going forward.

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What experience do you have with procurement software and tools?

Share your familiarity with relevant procurement applications and tools. Highlight any specific software you've used, and explain how you utilize these tools to enhance efficiency in procurement processes or improve data analysis and reporting.

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Tell me about a time you contributed to a process improvement initiative.

In your response, provide a specific example that showcases your ability to identify inefficiencies and advocate for process changes. Detail the goals, your role, and the outcomes of the initiative to illustrate your impact.

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How would you ensure timely responses to procurement requests from agency staff?

Focus on your organizational and communication skills. Explain how you'd prioritize requests, use project management techniques, and create clear channels for staff to communicate their needs, ensuring that responses are timely and effective.

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What is your understanding of the importance of diversity in procurement?

Discuss your awareness of how diversity enriches procurement processes. Explain the significance of engaging minority and women-owned businesses and how you would advocate for inclusivity while ensuring fair opportunities within procurement activities.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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Full-time, on-site
DATE POSTED
December 30, 2024

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