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Deputy Director, Workforce Strategy

Job Description

DCAS's mission is to make city government work for all New Yorkers. From managing New York City’s most iconic courthouses and municipal buildings, to purchasing over $1 billion annually in goods and services for more than 80 City agencies what we do ensures that all agencies can deliver on their mission. Our reach touches every facet of city government and is instrumental to the successful day-to-day operations of the City of New York.

Our commitment to equity, effectiveness, and sustainability guides our work providing City agencies with the critical resources and support needed to succeed, including:

- Recruiting, hiring, and training City employees.
- Managing 55 public buildings.
- Acquiring, selling, and leasing City property.
- Purchasing over $1 billion in goods and services for City agencies.
- Overseeing the greenest municipal vehicle fleet in the country.
- Leading the City's efforts to reduce carbon emissions from government operations.

When you work at DCAS, you're not just working for one agency, but in service of them all. It's an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at nyc.gov/dcas to learn more about the work we do.

The New York City Department of Citywide Administrative Services (DCAS) seeks to hire an Administrative Staff Analyst (Non-Managerial) candidate to work within Human Capital’s Workforce Strategy Unit to serve as Deputy Director. The Workforce Strategy Unit drives change across Human Capital, supporting projects and agency-wide efforts to achieve operational excellence, and ensures that City leaders and agency executives have the information and tools they need to conduct strategic workforce planning using data analytics and reporting. The unit publishes the annual City Workforce Profile Report; provides citywide monitoring and reporting for or various local laws; delivers agency and citywide workforce data to City Hall and agencies upon request.

The selected candidate will be responsible for:
- Supervising five full-time positions.
- Managing the production and on-time delivery of the Fiscal Year Workforce Profile Report.
- Managing the on-time delivery of various ad-hoc data requests for internal and external partners related to various citywide initiatives.
- Managing the on-time delivery of various mandated data and reports to various internal and external partners such as the:
- Annual Review of City’s Racial and Ethnic Demographic Information (Local Law 14 of 2019)
- Reporting of Pay & Employment Equity Data (Local Law 18 of 2019 and Local Law 29 of 2023)
- Sexual Harassment Complaints Annual Report (Local Law 97)
- Sexual Harassment Training Annual Report (Local Law 92)
- NYCHA Residents Use of City Services (Local Law 163 of 2016)
- Charter Quarterly Mandated Provisional Report (New York City Charter Chapter 35, Section 814, sub-section 15e)
- Annual EEO citywide complaints report to the EEPC
- EO-45 Equity Report (Executive Order 45)
- New York State Annual Report (Civil Service Law, Section 26.1)
- Managing the production, updating, and delivery of various workforce planning tools such as the: Onboarding Survey for New Hires, Workplace Insights Survey for Exiting (WISE) Managers, Salary Benchmarking Tool, and Retirement Predictor Tool.
- Evaluating Unit’s needs and suggesting recommendations.

Permanent employees in the title and comparable titles and those that are reachable on the civil service list are eligible to apply.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program.

Please go to www.nyc.gov/jobs, or www.nyc.gov/ess for current NYC employees, and search for Job ID # 689846. No phone calls, faxes or personal inquiries permitted. Only those candidates under consideration will be contacted.

Qualifications

1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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What You Should Know About Deputy Director, Workforce Strategy, City of New York

The New York City Department of Citywide Administrative Services (DCAS) is on the lookout for a talented Deputy Director, Workforce Strategy to join our vibrant team in New York City. If you're passionate about driving effective workforce strategies and utilizing data analytics to influence decision-making across numerous city agencies, this role may be perfect for you. As Deputy Director, you'll have the unique opportunity to supervise a dedicated team while managing the creation and timely delivery of essential reports, such as the annual City Workforce Profile Report. Your efforts will play a critical role in ensuring that city leaders have the precise information they need for strategic workforce planning. This isn't just any job; this is your chance to make a substantial impact on how over 80 City agencies function daily, helping to shape a responsive and efficient workforce that serves every New Yorker. You’ll be involved in various local laws and initiatives that help create a more equitable work environment. Think of yourself as part of a mission focused on not only maintaining the operational excellence of the city but also on pioneering systemic changes that affect thousands. Join us, and be part of something meaningful where your work truly counts. Explore more about DCAS and our impactful projects by visiting our website today!

Frequently Asked Questions (FAQs) for Deputy Director, Workforce Strategy Role at City of New York
What responsibilities come with the Deputy Director, Workforce Strategy role at DCAS?

In the Deputy Director, Workforce Strategy position at DCAS, you will oversee a team dedicated to producing essential workforce reports and facilitating data requests that influence important city initiatives. You'll manage the timely delivery of various mandated reports, supervise the development of workforce planning tools, and support citywide operational excellence efforts. Your role is pivotal in the strategic planning of the City’s workforce, ensuring that agency leaders have access to vital data.

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What qualifications are needed for the Deputy Director, Workforce Strategy position at DCAS?

To qualify for the Deputy Director, Workforce Strategy role at DCAS, you should possess either a master's degree in a relevant field accompanied by two years of professional experience in suitable areas, including organizational research or public administration, or a bachelor's degree with four years of relevant professional experience. At least 18 months of your experience should be in a supervisory or managerial capacity.

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How does the Deputy Director, Workforce Strategy contribute to equity in workforce planning at DCAS?

As the Deputy Director, Workforce Strategy at DCAS, your work directly influences equity in workforce planning by managing initiatives such as the Annual Review of City’s Racial and Ethnic Demographic Information and Sexual Harassment Training reports. This will provide insights that enhance the inclusivity and effectiveness of the city's workforce, ensuring that all voices are heard and represented.

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What type of projects will the Deputy Director, Workforce Strategy be involved in at DCAS?

The Deputy Director, Workforce Strategy at DCAS will engage in various high-impact projects, including the production of the Fiscal Year Workforce Profile Report and other citywide data-driven initiatives. You will also manage ad-hoc requests for workforce data that support critical legislative reporting and local laws, impacting the operational strategies of the entire city.

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Is the Deputy Director, Workforce Strategy position open to disabled candidates at DCAS?

Yes, the Deputy Director, Workforce Strategy position at DCAS is indeed open to persons with disabilities who are eligible under the 55-a Program. We encourage a diverse and inclusive workforce, emphasizing the importance of varied perspectives in our strategic planning and operations.

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What can I expect during the selection process for the Deputy Director, Workforce Strategy position at DCAS?

During the selection process for the Deputy Director, Workforce Strategy position at DCAS, you can expect an assessment of your qualifications and experience, followed by interviews that may include situational and behavioral questions to evaluate your fit for the role. Only candidates under consideration will be contacted, so be sure to highlight your relevant experience and expertise.

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How does the Deputy Director, Workforce Strategy at DCAS interact with other city agencies?

In the role of Deputy Director, Workforce Strategy at DCAS, you will collaborate extensively with various city agencies, delivering key data and support that enables them to effectively carry out their missions. This collaborative environment promotes a productive exchange of information and strategies, vital for enhancing the operational efficiencies across the entire city government.

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Common Interview Questions for Deputy Director, Workforce Strategy
Can you describe your experience in managing workforce-related data projects?

When answering, focus on specific projects you've led, emphasizing your data management skills and the impact your work had on the agencies involved. Discuss methodologies you used and how you adapted to challenges, showcasing your leadership and problem-solving abilities.

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How do you prioritize tasks in a high-demand environment like DCAS?

In your response, discuss time management techniques you've employed, such as making use of project management tools and setting clear deadlines. Highlight your ability to balance multiple projects while remaining focused on achieving major objectives for the agency.

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What strategies would you implement to enhance citywide workforce planning?

Here, delve into innovative ideas, such as utilizing advanced data analytics to identify trends and needs in workforce demographics. Illustrate how strategic recommendations based on data can lead to improved resource allocation and policy-making decisions.

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How have you handled report management in previous roles?

Discuss your experience in handling report preparation, including timelines and collaborating with team members to gather and analyze data. Mention any software tools you utilized to improve efficiency in report generation.

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What methods do you use to ensure accuracy in data reporting?

Explain the procedures you put in place to verify the accuracy of data collected, such as regular audits, cross-referencing data sources, and involving team members in review processes to maintain quality and reliability.

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In what ways do you promote an inclusive work environment?

Provide concrete examples of initiatives you've championed to foster diversity and inclusion, such as conducting training sessions or implementing inclusive hiring practices and how these have positively impacted workforce morale and performance.

Join Rise to see the full answer
How do you approach stakeholder communication in your projects?

Discuss your communication strategy, emphasizing how you ensure all stakeholders are informed, involved, and their feedback is valued. Mention the importance of tailoring your communication style to suit different audiences.

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What role does teamwork play in the success of workforce strategies?

Talk about how collaborative efforts within a team contribute to successful project outcomes. Reference specific examples of how you've worked with others to achieve shared goals and enhance efficiency.

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Can you provide an example of a challenging workforce issue and how you resolved it?

Use this opportunity to demonstrate your analytical and problem-solving skills. Detail the specific issue, your thought process in assessing it, and the outcomes resulting from your efforts.

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How do you stay informed about changes in workforce regulations and laws?

Discuss your commitment to professional development and continuous learning, such as attending workshops, subscribing to relevant publications, or networking with other professionals in your field to stay updated on legislative changes and best practices.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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DATE POSTED
November 25, 2024

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