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Director of Center of Excellence - job 1 of 2

Job Description

The New York City Department of Correction (DOC) is an integral part of the City’s evolving criminal justice system, participating in reform initiatives and strategies aimed at moving the city towards a smaller jail system without compromising public safety. The DOC is responsible for maintaining a safe and secure environment for our employees, visitors, volunteers, and people in our custody. Importantly, safe jails enable DOC to provide people in custody with the tools and opportunities they need to successfully re-enter their communities. The DOC operates facilities and court commands across the five boroughs with more than 7,500 diverse professionals and knowledgeable experts.

The New York City Department of Correction Information Technology Unit is seeking a candidate to serve as a Director of Center of Excellence. The Director of the Center of Technology Excellence is a strategic leader responsible for driving innovation, best practices, and managing continuous improvement in technology adoption and implementation.

This role involves leading and managing a team of experts, fostering a culture of technical excellence, and ensuring alignment with organizational goals. The director will collaborate with business and IT leaders to drive digital transformation, enhance technical capabilities, and promote the adoption of emerging technologies. Specifically, they will be responsible to evaluate, recommend, and drive the adoption of emerging technologies, tools, and methodologies. Lead initiatives focused on automation, artificial intelligence, cloud computing, cybersecurity, and data analytics, foster a culture of innovation by encouraging experimentation and collaboration across teams. This role will manage Enterprise Architecture and Human centered design units.

Preferred Skills:

- Strong understanding of Artificial Intelligence, cloud computing, cybersecurity, and
data analytics, and their industry best practices.
- Excellent communication and interpersonal skills to engage diverse audiences.
- Demonstrated ability to build partnerships and drive cross-functional collaboration.
- Experience managing budgets, resources, and a multidisciplinary team.
- Expert in design thinking and agile methodologies.
- A track record of successful technology ideation and implementation projects.

IT PROJECT SPECIALIST - 95710

Qualifications

1. A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

2. An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

3. A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

4. Education and/or experience which is equivalent to "1", "2", or "3" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$125000 / YEARLY (est.)
min
max
$100000K
$150000K

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What You Should Know About Director of Center of Excellence, City of New York

Are you ready to take on an exciting challenge? The New York City Department of Correction (DOC) is looking for a dynamic Director of Center of Excellence to spearhead our innovation and technology initiatives in Queens, NY. As a key player in our mission to modernize the criminal justice system, you will lead a dedicated team focused on leveraging emerging technologies to improve public safety and enhance the overall inmate experience. Your expertise in automation, artificial intelligence, cloud computing, and data analytics will be crucial as you collaborate with both business and IT leaders to drive digital transformation throughout our organization. Beyond just managing teams, you will foster a culture of experimentation and innovation, encouraging cross-functional collaboration and partnerships. Imagine implementing strategies that not only adopt best practices but also make a significant impact on communities across the five boroughs. With responsibilities including overseeing Enterprise Architecture and Human-Centered Design units, you will be at the forefront of adopting cutting-edge technology solutions while championing design thinking and agile methodologies. Join us at DOC, where your efforts will create safer, more efficient jails, allowing us to provide vital opportunities for individuals in custody to successfully reintegrate into society. This is your chance to leave a lasting legacy in public service while embracing the latest advancements in technology. If you’re passionate about making a difference and have the qualifications we’re looking for, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Director of Center of Excellence Role at City of New York
What are the responsibilities of the Director of Center of Excellence at the New York City Department of Correction?

The Director of Center of Excellence at the New York City Department of Correction will lead and manage a team focused on driving innovation and technological adoption. Responsibilities include evaluating and recommending emerging technologies, leading initiatives in automation and data analytics, and fostering a culture of technical excellence and collaboration across departments.

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What qualifications are needed for the Director of Center of Excellence position at the New York City Department of Correction?

Candidates for the Director of Center of Excellence role at the New York City Department of Correction should have a baccalaureate degree in a relevant field and significant experience in technology management. Preferences include strong knowledge in AI, cybersecurity, and experience in managing budgets and cross-functional teams.

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How does the New York City Department of Correction promote a culture of innovation in the Director of Center of Excellence role?

At the New York City Department of Correction, the Director of Center of Excellence is responsible for fostering a culture of innovation by encouraging teams to experiment with new ideas, collaborate effectively, and embrace agile methodologies. This leadership style is essential to align technological advancements with the organization's goals.

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What skills are essential for a Director of Center of Excellence at the New York City Department of Correction?

Essential skills for the Director of Center of Excellence at the New York City Department of Correction include excellent communication, strong understanding of emerging technologies, adeptness in design thinking, and agility in managing multidisciplinary teams and budgets.

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What impact can the Director of Center of Excellence have at the New York City Department of Correction?

The Director of Center of Excellence can significantly impact the New York City Department of Correction by driving innovation, improving operational efficacy, and ensuring that technology is effectively utilized to enhance public safety and facilitate the re-entry of individuals into society.

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Common Interview Questions for Director of Center of Excellence
Can you describe your experience with driving technological innovations in your previous roles?

When answering this question, focus on specific projects where you successfully implemented technology to address challenges. Highlight your approach to collaboration and how you drove cross-functional team engagement during these initiatives.

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How do you prioritize technology adoption in a large organization like the New York City Department of Correction?

Share your strategy for identifying key areas where technology can have the greatest impact. Discuss your experience with evaluating potential solutions as well as managing stakeholder engagement to ensure alignment with organizational goals.

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What methods do you use to evaluate emerging technologies for implementation?

Explain your evaluation process, including criteria you consider such as impact on efficiency, cost, alignment with organizational goals, and user feedback. Use examples from past projects to illustrate your approach.

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How do you engage diverse teams in a technology project?

Highlight your experience in facilitating inclusivity and encouraging contributions from all team members. Discuss techniques you use to ensure diverse perspectives are considered and integrated into the project.

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Describe a challenging project you managed that involved multiple stakeholders.

Use the STAR method (Situation, Task, Action, Result) to structure your response. Focus on your negotiation skills and how you successfully aligned diverging interests toward a common goal.

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How do you foster a culture of innovation among your team?

Discuss your methods for creating an open environment where team members feel safe to share ideas and experiment. Mention any frameworks or practices you encourage that support innovation.

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What is your understanding of cloud computing and its relevance to the Department of Correction?

Talk about key cloud computing concepts such as scalability, security, and efficiency. Relate these aspects to how they can enhance the operational capacity of the Department of Correction.

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How do you measure the success of technology initiatives you implement?

Identify KPIs (Key Performance Indicators) you use to track progress and success. Discuss how you collect data and feedback for continuous improvement and how it informs subsequent initiatives.

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How would you handle resistance from team members during a technological change?

Emphasize the importance of communication and education. Share your strategies for addressing concerns, explaining the benefits of change, and providing support during the transition.

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What experience do you have with budget management for technology projects?

Provide examples of past roles where you managed technology budgets. Focus on your experience with resource allocation, cost forecasting, and ensuring projects remain within budget constraints.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 7, 2025

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