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Doula-Community Liaison, Bureau of Bronx Neighborhood Health

Job Description

The Center for Health Equity and Community Wellness (CHECW) aims to eliminate racial inequities resulting in premature mortality, with a focus on chronic disease, by addressing the social and environmental factors that impact health. CHECW works to increase placed-based investments in priority neighborhoods with community programming and services based on epidemiology, influence and leverage the health system to promote whole-person care; intensify the agency's approach to tackling big salt, sugar, and tobacco; and finding innovative ways to improve the built environment and address other social dominants of health. CHECW is of the Bureau of Bronx Neighborhood Health, the Bureau of Brooklyn Neighborhood Health, the Bureau of Harlem Neighborhood Health the Bureau of Chronic Disease Prevention, the Bureau of Health Equity Capacity Building, the Bureau of Equitable Health Systems and the Bureau of Finance, Administration and Services.

The Bureau of Brooklyn Neighborhood Health: Formerly known as the Brooklyn Neighborhood Health Action Centers, the Bureau of Brooklyn Neighborhood Health will continue to provide oversight and leadership in programming and planning for the Brownsville Neighborhood Health Action Center with satellite programming and planning also occurring at the Bedford and Bushwick District Health Offices. This bureau will support programming, planning and research opportunities to address racial inequities resulting in premature mortality in Central Brooklyn. One important area of focus is perinatal health, especially eliminating the inequities in maternal and child health outcomes that currently exist in New York City. CHECW's birth equity work is centered in three Bureaus of Neighborhood Health (Bronx, Harlem and Brooklyn), which partner with community stakeholders to address health inequities and the drivers of premature mortality. The Bureau of Brooklyn Neighborhood Health seeks to hire a Doula Community Liaison to work in the Bronx location (1826 Arthur Avenue)

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
Building and maintain relationships with clinical and social service providers in the assigned catchment area, and provide direct outreach on site.

Conduct outreach activities for the FWS, CDI, and Breastfeeding/Lactation Equity Initiative through tabling at events, street outreach, and presentations to community members and providers;
ensure that relevant flyers, brochures, incentives, and other outreach materials are always on hand.

Facilitate referrals and coordination of care for perinatal health programs; develop resources for health and social service needs that are identified by the CDI doulas, BNH health promoters, and other community engagement and partnership staff.

Support direct recruitment of clients and recruitment of community members to be trained as doulas, Community Breastfeeding Educators, and Certified Lactation Consultants.

Represent the Health Department at community board meetings, town halls, and public meetings to promote programming and community engagement.

Facilitate monthly outreach meetings for BNH perinatal health programs and initiatives.

Collaborate on the Coordinated Intake and Referral system as part of the Citywide Doula Initiatives.

Other duties as assigned.

PREFERRED SKILLS:
Strong understanding of and commitment to birth equity .
Experience in outreach and recruitment for a community-based doula, health, or social-service organization.
Comfortable with direct outreach at clinics, social service agencies, and in the community.
Strong coordination and organizational skills.
Strong written and oral communication skills.

Why you should work for us:

- Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/)
- Benefits: City employees are entitled to unmatched benefits such as:
o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
- Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

Commitment to Equity:

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at [email protected] or 347-396-6549.

Qualifications

Qualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$70000 / YEARLY (est.)
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$80000K

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What You Should Know About Doula-Community Liaison, Bureau of Bronx Neighborhood Health, City of New York

If you’re passionate about improving maternal and child health outcomes and want to make a meaningful impact in the Bronx, the Doula-Community Liaison position at the Bureau of Bronx Neighborhood Health is the perfect opportunity for you! At the Center for Health Equity and Community Wellness (CHECW), our mission is to tackle racial disparities in health, and as a Doula-Community Liaison, you’ll play a pivotal role in building relationships with clinical providers and the community to support perinatal health programs. Engaging directly with community members through outreach events, presentations, and on-site support, you will be the bridge connecting families to essential health resources. You'll also take an active part in the recruitment of clients and aspiring doulas to empower the community with knowledge and services. If you thrive in collaborative environments, relish the idea of representing the Health Department at community meetings, and are eager to work closely with stakeholders to address social determinants of health, this role is waiting for you. Not only will you contribute to our innovative initiatives at CHECW, but you’ll also enjoy exceptional benefits, including loan forgiveness programs, premium-free health insurance, and the flexibility to work from home a couple of days a week. Join us in our endeavor to foster health equity across New York City and promote healthy lifestyles—your journey starts here!

Frequently Asked Questions (FAQs) for Doula-Community Liaison, Bureau of Bronx Neighborhood Health Role at City of New York
What are the primary responsibilities of a Doula-Community Liaison at the Bureau of Bronx Neighborhood Health?

As a Doula-Community Liaison at the Bureau of Bronx Neighborhood Health, your primary responsibilities include building and maintaining relationships with clinical and social service providers, conducting outreach activities for various health initiatives, facilitating referrals for perinatal health programs, supporting the recruitment of clients and doulas, and representing the Health Department at community events. You will engage with community members to promote health equity and empower them with access to essential resources.

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What qualifications do I need to apply for the Doula-Community Liaison position at the Bureau of Bronx Neighborhood Health?

To qualify for the Doula-Community Liaison position at the Bureau of Bronx Neighborhood Health, candidates must have a high school diploma or equivalent along with three years of experience in community work related to health and social services. Alternatively, relevant education and experience that demonstrates your commitment to community-centered activities will be considered.

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How does the Doula-Community Liaison role support perinatal health initiatives in the Bronx?

The Doula-Community Liaison role actively supports perinatal health initiatives by conducting outreach, educating community members, and facilitating connections between families and health services. By developing resources and coordinating care, the liaison helps ensure that maternal and child health needs are met, thus addressing inequities in health outcomes in the Bronx.

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What benefits can I expect as a Doula-Community Liaison in New York City?

As a Doula-Community Liaison in New York City, you can expect a comprehensive benefits package that includes premium-free health insurance, a strong retirement plan, loan forgiveness options, and opportunities for professional development. Additionally, our work-from-home policy allows for a flexible schedule tailored to enhance work-life balance.

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What is the significance of birth equity in the role of a Doula-Community Liaison?

Birth equity is fundamental to the role of a Doula-Community Liaison as it focuses on eliminating disparities in maternal and child health outcomes. By advocating for equitable access to healthcare resources and actively engaging with communities, the liaison plays a crucial part in fostering a supportive environment that empowers all families, thereby contributing to the overall mission of the Bureau of Bronx Neighborhood Health.

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Common Interview Questions for Doula-Community Liaison, Bureau of Bronx Neighborhood Health
Can you share your experience related to outreach and community engagement as a Doula-Community Liaison?

When answering this question, highlight specific examples of outreach efforts you've been involved in, mentioning the strategies you employed to connect with community members and assess their needs. Discuss how these experiences have prepared you for the challenges you might face at the Bureau of Bronx Neighborhood Health.

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How do you prioritize tasks when managing multiple outreach initiatives?

Discuss your methods for effective time management, such as setting deadlines, using project management tools, or employing prioritization techniques like the Eisenhower Matrix to ensure that all initiatives receive adequate attention, particularly those that align with the goals of the Bureau of Bronx Neighborhood Health.

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What strategies would you use to recruit community members to become doulas?

Explain your approach to recruitment, emphasizing the importance of building trust and relationships in the community. Talk about how you would utilize outreach events, social media, and partnerships with local organizations to create awareness and interest in doula training programs.

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How would you address cultural sensitivity in your work as a Doula-Community Liaison?

To address cultural sensitivity, mention the importance of understanding the diverse backgrounds of community members. Discuss how you would engage in active listening, seek feedback, and customize outreach materials to respect and reflect the cultural nuances of the populations served by the Bureau of Bronx Neighborhood Health.

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Can you give an example of how you've collaborated with healthcare providers to improve community health?

Provide a concrete example of a collaboration with healthcare providers, detailing the objectives, the challenges faced, and the outcomes achieved. Highlight your role in facilitating communication and ensuring community needs are met through effective partnerships.

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What motivates you to work in maternal and child health?

Share your personal and professional motivations for working in maternal and child health, focusing on your commitment to equity, education, and advocacy. Connect your passion to the mission of the Bureau of Bronx Neighborhood Health.

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How do you plan to stay updated with the latest trends and policies in public health?

Discuss your methods for staying informed, such as subscribing to relevant public health journals, participating in continuing education opportunities, attending workshops, and networking with peers in the field to stay engaged with emerging practices and policies impacting maternal and child health.

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Describe a time you faced a conflict in a team setting. How did you resolve it?

Describe a specific conflict scenario, the steps you took to address the issue, and how you facilitated open communication to find a resolution. Emphasize the importance of collaboration and maintaining a positive team dynamic in achieving shared goals.

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What tools or resources would you utilize to track outreach and engagement efforts?

Mention specific tools, such as CRM software, spreadsheets, or data collection apps, that you would use to monitor outreach activities. Discuss the importance of data-driven decision-making in assessing the success of engagement efforts for the Bureau of Bronx Neighborhood Health.

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Why do you think addressing social determinants of health is crucial in your role?

Articulate your understanding of social determinants of health and how they impact community well-being. Stress the importance of integrating these factors into your work as a Doula-Community Liaison to effectively promote health equity and improve outcomes for mothers and children in the Bronx.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
January 13, 2025

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