Human Capital Associate - 711691 - job 1 of 3

*Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for the 55a program, and those that are reachable in the civil service list are eligible to apply. *

**This position may be eligible for remote work for up to 2 days per week, pursuant to the Remote Work Pilot Program. **

The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses more than 45,000 businesses in more than 40 industries and enforces key consumer protection, licensing, and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources and, by helping to resolve complaints, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance. Through its community outreach and the work of its offices of Financial Empowerment and Labor Policy & Standards, DCWP empowers consumers and working families by providing the tools and resources they need to educate consumers and to achieve financial health and work-life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City’s communities. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp or on its social media sites, Twitter, Facebook, Instagram and YouTube.

The Human Capital Unit supports all DCWP staff and programs through recruitment, onboarding, and personnel operations. We’re seeking a driven and collaborative Human Capital Associate to help attract, hire, and retain top talent. This role is ideal for someone passionate about public service, workforce development, and operational excellence.

The Human Capital Associate/ Principal Administrative Associate responsibilities will include, but are not limited to:

- Collaborate with divisions to assess staffing needs, draft job postings, and ensure compliance with civil service protocols and salary requirements.

- Post and monitor positions in internal systems (e.g., NYCAPS/eHire, SmartRecruiters) and on external job boards.

- Provide direct support to hiring managers throughout the recruitment process, offering guidance and ensuring timely, accurate responses.

- Serve as the main point of contact for selected candidates, managing communications, job offers, and onboarding paperwork (background checks, fingerprinting, financial disclosures, etc.).

- Coordinate and facilitate new hire orientations, ensuring a smooth and welcoming transition for all new employees.

- Lead recruitment and placement efforts for interns, temps, volunteers, consultants, and other non-civil service employees.

- Cultivate partnerships with schools, community organizations, and non-profits to expand talent pipelines for special programs.

- Manage civil service appointment list processes, including PRISE monitoring, hiring pool coordination, and list closures.

- Provide training and guidance to divisions on appropriate civil service titles, required forms, and 55-a program use.

- Conduct parity analyses and collaborate with budget, timekeeping, and payroll teams to ensure accurate implementation of approved actions.

- Represent the agency at job fairs and career information sessions, coordinating event logistics and presentation materials.

PRINCIPAL ADMINISTRATIVE ASSOC - 10124

1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or
3. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above;
4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.