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Mental Health Manager, Administration Office

Job Description

Division/Program Summary Description:
The NYC Health Worksite Wellness Program provides wellness initiatives, programs, and resources to help health department staff live a healthy and fulfilling lifestyle. Worksite Wellness initiatives focus on many different areas that contribute to well-being, like physical activity, healthy eating, work-life integration, general health and prevention, and mental health. Worksite Wellness offers a range of services including mental health programming, resources, and workshops on topics such as stress, burnout, and resilience. Our program also provides support spaces, wellness suites, and events like mental health screenings. The public health workforce has been experiencing high levels of burnout and stress stemming from our tireless work during the COVID-19 pandemic and other public health emergencies over the last four years. Furthermore, our Worksite Wellness team is looking to expand mental health support and engagement for staff.

The Worksite Wellness Program sits within the Division of Administration at the Health Department. The division supports operations for the entire agency, including Human Resources and Labor Relations, Workforce Development, Facilities Planning and Administrative Services, Operations for our District Health Centers and other DOHMH buildings, Occupational Health and Safety, Employee Health, Clinical Quality Management and Improvement, and Worksite Wellness programs.

Position Summary:

The Wellness Program has an opening for a Worksite Wellness Mental Health Program Manager who will report to the Worksite Wellness Director. This position offers the opportunity to work in a strategic position with partners and clients across the Agency as well as agency leadership. The position will help manage and expand mental health and wellness programming to address burnout, stress, and other emotional challenges facing our workforce. This position will liaise, partner, and help support divisions to improve staff's mental well-being by organizing mental health workshops, trainings, and programs as well as developing action plans on how to support staff's mental well-being. This position will also develop a plan to evaluate and analyze the effectiveness and success of mental well-being programs implemented. The ideal candidate will have a Master of Public Health or Social Work, and four years of project management experience working in mental health.

Duties:
- Coordinate and manage mental health and wellness programming across the agency.
- Manage and expand the Let’s Talk, NYC Health mental health initiative.
- Work with Divisions to develop plans on how to improve and support mental health among their staff.
- Collaborate with Worksite Wellness partners to plan and implement mental health workshops for staff.
- Collaborate with Worksite Wellness team members to deliver mental health workshops and programs for staff.
- Implement solutions to increase staff’s access to and utilization of mental health supports and resources.
- Conduct analysis and research on the progress and effectiveness of mental health programs.
- Collect data, track program progress, and develop monthly reports.
- Provide updates and progress reports with agency leadership as needed.
- Manage and expand wellness suites across worksites.
- Serve as a liaison with the NYC Employee Assistance Program.
- Collaborate and partner with vendors to provide well-being programs.

PREFERRED SKILLS:

The ideal candidate for this position must be a pro-active and self-motivated individual with the ability to work in teams with multiple stakeholders.

- Experience with stakeholder engagement and project management.

- Excellent communication (verbal & written) and interpersonal skills.

- Mental Health license or certification desired, but not required.

- Experience with program monitoring and evaluation.

- Experience working with the public health sector.

- Fluency in Microsoft Word, Excel, Outlook, and PowerPoint.

Strongly Desired:

- MPH, MSW or related graduate degree preferred

- At least 2-4 years of project management experience

- Previous experience working in mental health

- Capacity and willingness to learn organizational applications and policies

Why you should work for us:

- Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/)
- Benefits: City employees are entitled to unmatched benefits such as:
o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
- Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at [email protected] or 347-396-6549.

Qualifications

1. For Assignment Level I (only physical, biological and environmental sciences and public health) A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health.
To be appointed to Assignment Level II and above, candidates must have:
1. A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or
2. A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in "2" above. Two years as a City Research Scientist Level I can be substituted for the experience required in "1" and "2" above.

NOTE:
Probationary Period
Appointments to this position are subject to a minimum probationary period of one year.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

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What You Should Know About Mental Health Manager, Administration Office, City of New York

If you're passionate about mental health and want to make a real difference in the lives of NYC employees, the NYC Health Department is seeking a Mental Health Manager for their Administration Office in Long Island City, NY. This dynamic role is part of the Worksite Wellness Program, which focuses on providing essential wellness initiatives to the public health workforce, especially after the unprecedented challenges posed by the COVID-19 pandemic. As the Mental Health Manager, you will coordinate and enhance the mental health and wellness programming across the agency, facilitating workshops and resources to support staff in managing stress, burnout, and emotional challenges. You will collaborate with agency leadership and various divisions to develop actionable plans aimed at improving mental well-being, engage stakeholders, and evaluate the effectiveness of implemented programs. With your Master of Public Health or Social Work and a strong background in project management, you'll be a key player in shaping the future of mental health support within the organization. This role is not just about the duties; it's about creating a nurturing environment for city employees where they can thrive professionally and personally. Join us to help NYC's workforce navigate their mental health journey with confidence and resilience!

Frequently Asked Questions (FAQs) for Mental Health Manager, Administration Office Role at City of New York
What are the responsibilities of the Mental Health Manager at NYC Health Department?

As the Mental Health Manager at NYC Health Department, you will coordinate and oversee mental health and wellness programming within the agency. Your responsibilities include managing and expanding the mental health initiatives, organizing workshops and training sessions, and collaborating with various divisions to enhance employee mental health support. You will also evaluate the effectiveness of the programs and provide progress reports to agency leadership.

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What qualifications do I need to apply for the Mental Health Manager position at NYC Health Department?

To qualify for the Mental Health Manager position at NYC Health Department, candidates should possess a Master of Public Health or Master of Social Work. In addition, a minimum of four years of project management experience in the mental health field is required. Strong communication and interpersonal skills, as well as experience in stakeholder engagement, are also preferred.

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How does the Mental Health Manager contribute to the Worksite Wellness Program at NYC Health Department?

The Mental Health Manager plays a pivotal role in the Worksite Wellness Program by coordinating mental health initiatives, developing and implementing wellness workshops, and facilitating the Let’s Talk, NYC Health mental health initiative. This position is essential in enhancing the mental well-being of staff, providing valuable resources, and ensuring a culture of support throughout the agency.

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What types of workshops will the Mental Health Manager be expected to organize at NYC Health Department?

The Mental Health Manager at NYC Health Department will organize a variety of workshops focused on mental health topics, such as stress management, resilience building, and techniques for preventing burnout. These workshops aim to equip employees with practical tools and strategies to maintain their mental well-being while navigating the challenges of working in public health.

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What benefits can I expect as a Mental Health Manager at NYC Health Department?

As a Mental Health Manager at NYC Health Department, you will enjoy a comprehensive benefits package, including premium-free health insurance, a public sector pension plan, and eligibility for federal and state loan forgiveness programs. Additionally, there's a robust Worksite Wellness Program aimed at promoting your health and well-being while serving the community.

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Common Interview Questions for Mental Health Manager, Administration Office
What experience do you have in managing mental health programs?

In answering this question, focus on specific projects you've managed, the outcomes achieved, and how they relate to the responsibilities of the Mental Health Manager position. Highlight your project management skills and any collaborative efforts made with stakeholders.

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How would you evaluate the success of a mental health program?

Discuss your approach to measuring program success, including quantitative and qualitative methods, data collection practices, and how you would involve stakeholders in the evaluation process. Be prepared to cite examples of your past experiences.

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Can you describe a time when you faced resistance while implementing a mental health initiative?

Provide a concrete example of a challenge you encountered, how you addressed it, and the strategies you implemented to overcome resistance. Emphasize your communication and negotiation skills in fostering collaboration.

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What strategies will you use to promote mental health resources among staff?

Explain your plan to engage employees, including using clear communication, leveraging existing networks, and creating incentives to join workshops or utilize mental health resources. Mention any successful strategies you've used in the past.

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How do you stay updated on emerging trends in mental health and wellness?

Invest time in explaining how you follow the latest research, attend workshops or conferences, and stay connected with mental health professionals in the field. This will show your commitment to continuous learning and innovative practices.

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What experience do you have with designing and implementing mental health workshops?

Detail your previous experiences in workshop design and execution, including target audience, content development, and desired outcomes. Highlight any feedback mechanisms you employed to assess the effectiveness of your workshops.

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How would you handle sensitive discussions about mental health in the workplace?

Demonstrate your empathy and understanding of mental health issues. Talk about your interpersonal skills and experiences creating a safe and non-judgmental environment where staff can freely share their concerns and ask questions.

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What role do you see the Mental Health Manager playing within the Worksite Wellness Program?

Discuss the critical functions of the Mental Health Manager, such as being a liaison between departments, coordinating initiatives, and providing guidance on best practices. Emphasize your commitment to fostering employee well-being through collaborative efforts.

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How will you engage employees who may be reluctant to participate in mental health initiatives?

Provide tailored strategies for outreach and engagement, emphasizing your ability to foster trust and normalize conversations around mental health. Share examples of successful initiatives where you overcame similar challenges.

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What techniques do you think are most effective in reducing workplace stress?

Share evidence-based techniques such as mindfulness, time management, and promoting work-life balance. Discuss your philosophy on encouraging a healthy work environment that prioritizes mental health.

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DATE POSTED
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