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Open Text Exstream Developer - job 1 of 2

Job Description

NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service.

The Finance Information Technology (FIT) Division designs, builds, and supports all facets of DOF’s computer systems, including hardware, software, applications, infrastructure, telephone, and data security. FIT delivers and administers tax-related payment programs for the City of New York by providing the information technology solutions needed to achieve its mission of collecting revenue while ensuring an efficient and improved customer experience. FIT is also responsible for the systems and websites which enable citywide payments, land records, property assessment, parking adjudications, customer service, and the Sheriff’s public safety work.

Duties and responsibilities will include but are not limited to:

-Under managerial direction, with the broadest scope for the exercise of independent initiative and judgment, plan, manage and execute the migration of Noticing components from the current Mainframe as well as into client server technology. This includes vendor (Tyler technology, Exstream) as well as OTI migration(s).
-Maintaining the Exstream application(s) and components.
-Creating, maintaining, and applying document design, delivery objects and standards.
-Creating, maintaining, and applying new database content such as pages, text, charts, tables and logos.
-Maintain integration points with Exstream and other peripheral systems/applications.
-Maintain proper backup and recovery protocol.
-Develop, debug and unit test new components or changes.
-Develop plans and timelines for solution delivery in Noticing.
-Production support including problem resolution working with Production Control, other systems and /or vendor(s). This may require overtime.
-Support application documentation. Keep documentation updated and available.
-Support deployments and upgrades. This occasionally will require holiday and/or weekend work hours.

Additional Information:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

IT PROJECT SPECIALIST - 95710

Qualifications

1. A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

2. An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

3. A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

4. Education and/or experience which is equivalent to "1", "2", or "3" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$90000 / YEARLY (est.)
min
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$70000K
$110000K

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What You Should Know About Open Text Exstream Developer, City of New York

Are you ready to take the next step in your career as an Open Text Exstream Developer with the NYC Department of Finance? This exciting opportunity is located in the heart of New York City, where you'll play a pivotal role in the Finance Information Technology Division. Here at the DOF, we are dedicated to ensuring that the city's tax revenue laws are administered fairly and transparently, all while delivering exceptional customer service. As an Open Text Exstream Developer, you'll be instrumental in migrating noticing components from our current Mainframe into client-server technology. Your responsibilities will include managing application maintenance, creating innovative document designs, and ensuring integration between Exstream and other systems. You'll also collaborate with vendors like Tyler Technology, conduct production support, and help develop plans for timely solution delivery. We value your initiative and judgment, encouraging you to bring your creativity to the table for optimizing our systems. If you possess a degree in computer science or a related field and have four to eight years of relevant experience, we invite you to explore this opportunity. Join a diverse and inclusive team that values collaboration, and make a tangible impact in the realm of technology that supports the financial backbone of New York City. Apply today and shape the future of tax administration with us!

Frequently Asked Questions (FAQs) for Open Text Exstream Developer Role at City of New York
What are the main responsibilities of an Open Text Exstream Developer at NYC Department of Finance?

As an Open Text Exstream Developer at the NYC Department of Finance, your primary responsibilities include planning and executing the migration of noticing components from a mainframe to client-server technology, managing the maintenance of Exstream applications, creating and applying document design standards, and ensuring proper integration with other systems. You will also be involved in production support, problem resolution, and keeping application documentation up-to-date.

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What qualifications do I need to become an Open Text Exstream Developer with NYC Department of Finance?

To qualify for the Open Text Exstream Developer position with the NYC Department of Finance, candidates should have a bachelor's degree in fields like computer science, engineering, or a related area, along with four years of relevant experience. Alternatively, an associate degree and six years of relevant experience, or a combination of education and experience equivalent to these criteria, are acceptable.

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What technologies will I work with as an Open Text Exstream Developer at NYC Department of Finance?

As an Open Text Exstream Developer at the NYC Department of Finance, you will work primarily with Open Text Exstream and Tyler Technology. You will also engage with various peripheral systems and applications, ensuring smooth integration and functioning. Familiarity with database content management and document design will be essential.

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Is there any overtime required for the Open Text Exstream Developer position at NYC Department of Finance?

Yes, the Open Text Exstream Developer position at the NYC Department of Finance may require overtime, especially when addressing production support issues, deployments, or upgrades. You may also need to be available during holidays or weekends when necessary to ensure smooth operations.

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What is the work environment like for an Open Text Exstream Developer at NYC Department of Finance?

The work environment for an Open Text Exstream Developer at the NYC Department of Finance is collaborative and inclusive. The team is dedicated to creating innovative IT solutions that support the financial infrastructure of the city, with a strong emphasis on diversity and a harassment-free workplace. You'll be a part of a multidisciplinary team that values your contributions and fosters professional growth.

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Common Interview Questions for Open Text Exstream Developer
Can you describe your experience with Open Text Exstream?

In your answer, focus on specific projects you have worked on that involved Open Text Exstream. Mention the types of documents you designed and how you ensured the quality and efficiency of the process, along with any challenges you overcame and lessons learned.

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How do you approach troubleshooting issues in Exstream applications?

Share your methodology for diagnosing and troubleshooting Exstream application issues. Talk about specific tools or techniques you use to identify problems, how you work with other team members or stakeholders for solutions, and the importance of documenting processes and outcomes.

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What is your process for ensuring the accuracy of document designs in Exstream?

Discuss your attention to detail when it comes to document design. Explain how you review and test designs, gather feedback from stakeholders, and implement changes to ensure accuracy and adherence to standards before final delivery.

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How do you keep up with changes in technology relevant to Exstream?

Talk about your strategies for staying current with developments in technology related to Open Text Exstream. This could include attending training sessions, online courses, webinars, or participating in relevant online communities.

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Can you provide an example of a challenging project you led involving migration from a mainframe?

Share a specific instance where you managed a migration project, highlighting the challenges you faced, how you addressed them, and any methodologies you employed, such as agile or waterfall. Discuss the impact of the migration on the stakeholders and the project outcomes.

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How do you prioritize tasks when managing multiple projects?

Describe your approach to task prioritization, whether you use project management software, to-do lists, or other strategies. Emphasize the importance of communication with team members and stakeholders to adjust priorities as needed.

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What role do you see documentation playing in software development and support?

Explain your understanding of the importance of documentation in maintaining software applications. Discuss how it aids in onboarding new team members, provides a reference for troubleshooting, and serves as a compliance tool in case of audits.

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How do you handle tight deadlines for project deliverables?

Share your strategies for managing deadlines, such as effective planning, breaking down larger tasks into manageable parts, and communicating with your team about any potential roadblocks early on to deliver results on time.

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What is your experience with integration of Exstream with other applications?

Provide examples of past experiences where you integrated Exstream with other systems or applications. Discuss the tools you used, any complications faced, and the outcomes of those integrations.

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How would you ensure customer satisfaction with your projects?

Discuss the importance of understanding user needs and gathering feedback throughout the project lifecycle. Emphasize actively soliciting input from end-users, and making adjustments to improve based on their responses, ultimately leading to higher customer satisfaction.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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DATE POSTED
April 21, 2025

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