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Behavioral Threat Investigator - Cybercrime Investigations, Global Security & Investigations

DescriptionYou Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Reporting to the Director of Cybercrime Investigations, the Behavioral Threat Investigator is responsible for developing proactive scripts in support of global investigations into active and potential threats and unlawful acts against our executives, property, and customers. The incumbent will gather and analyze actionable internal, open-source, and dark web information, partnering with key stakeholders, and investigating internal and external threats.ESSENTIAL DUTIES AND RESPONSIBILITIES:- Conduct complex investigations based on behavioral threat data science techniques across multiple business segments from a variety of internal and external channels (primary focus on insider threat, misconduct, and fraud).- Gather evidence and provide investigative support and consultative services to law enforcement.- Analyze data and trends to support internal and external threat investigations; develop and implement proactive plans and programs to address opportunities.- Communicate Global Security's position effectively to key stakeholders, and fully support Global Security's senior leadership in the development and implementation of initiatives and programs to detect, investigate, and disrupt threats.- Provide strong subject matter expertise in the areas of insider threat, cybercrime, security and investigative operations, and data-driven investigations.- Provide after-hours support, as needed.DESIRED LEADERSHIP CHARACTERISTICS:- Ability to prioritize and execute tasks in high-impact or time sensitive situations.- Initiative and energy to go beyond minimum requirements of effort and activity; a bias for action and for getting things done.- Ability to develop and maintain strong relationships in a complex multi-national corporation.- Ability to translate technical concepts to non-technical business partners.- Strong problem solver with the ability to use analytical methods for impact.- Effective organizational skills, attention to detail, and ability to collaborate and influence in a matrixed environment.SKILLS & EXPERIENCE:- Minimum of 5 years' experience in a mission critical environment with a background in the following: insider threat, intelligence, or data analysis related disciplines.- Demonstrated expertise in developing scripts to identify crime patterns and ways to enrich large volumes of data for analysis and investigation.- Strong understanding of insider threat and cybercrime tactics, techniques, and procedures.- Understanding of HIVE SQL, LexisNexis, and i2 Analyst Notebook.- Experience working across multiple lines of business in a corporate function.- In-depth understanding of adversary tools, tactics, procedures and threats impacting the financial sector.- Solid understanding of insider threat, executive protection, and physical security ecosystems.- Successful experience working with physically distributed teams.- Skilled in the techniques assembling a case for prosecutors, including gathering evidence, summarizing findings in well documented/well written reports, and in compliance with policies.- Strong interpersonal skills to establish credibility and productive relationships with the law enforcement community, service establishments, colleagues, and senior leadership at American Express.- Strong level of understanding of investigative techniques, OSINT, and intelligence analysis to detect and resolve criminal activity.- Ability to review information to determine its significance, validate its accuracy, and assess its reliability.- Strong verbal and written communication skills, analytic writing, interpersonal collaborative skills, and effective communication.- Bachelor's degree in Criminal Justice, Intelligence, Data Analysis, Data Science, Engineering, or Technology related fields a plus.QualificationsSalary Range: $80,000.00 to $155,000.00 annually bonus benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:- Competitive base salaries- Bonus incentives- 6% Company Match on retirement savings plan- Free financial coaching and financial well-being support- Comprehensive medical, dental, vision, life insurance, and disability benefits- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need- 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)- Free and confidential counseling support through our Healthy Minds program- Career development and training opportunitiesFor a full list of Team Amex benefits, visit our Colleague Benefits Site .American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and the Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.Job: SecurityPrimary Location: United StatesOther Locations: US-Arizona-Phoenix, US-Utah-Sandy, US-New York-New York, US-Florida-SunriseSchedule Full-timeReq ID: 24023415
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Average salary estimate

$117500 / YEARLY (est.)
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$80000K
$155000K

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What You Should Know About Behavioral Threat Investigator - Cybercrime Investigations, Global Security & Investigations, American Express

Join American Express as a Behavioral Threat Investigator in Cybercrime Investigations, based in beautiful Providence, RI! This is a unique opportunity where you'll be at the forefront of ensuring the safety and security of our executives, property, and customers through advanced threat analysis. In this dynamic role, you'll conduct complex investigations that tap into your expertise in behavioral threat data science, diving deep into insider threats and fraudulent activities while collaborating closely with key stakeholders. Your ability to gather and analyze actionable intelligence from various internal, open-source, and dark web platforms will be crucial in developing proactive scripts that guide our response to potential threats. You'll be part of a supportive and diverse team where your contributions matter. American Express values your growth and offers numerous benefits to support your career journey, including flexible working arrangements and comprehensive wellness programs. Embrace the chance to work in a mission-critical environment where your analytical skills and strong communication abilities can shine. By joining Team Amex, you'll not just take a step forward in your career, but also contribute to building a safer environment for our customers and colleagues. Let’s lead the way together!

Frequently Asked Questions (FAQs) for Behavioral Threat Investigator - Cybercrime Investigations, Global Security & Investigations Role at American Express
What are the main responsibilities of a Behavioral Threat Investigator at American Express?

As a Behavioral Threat Investigator at American Express, your primary responsibilities include conducting complex investigations into insider threats, misconduct, and fraud. You'll gather and analyze data from various sources, including internal databases and the dark web, to identify potential criminal activities against our executives and customers. Your role will involve developing proactive investigative scripts, providing consultative support to law enforcement, and effectively communicating findings to senior leadership to enhance security initiatives.

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What qualifications are required for the Behavioral Threat Investigator role at American Express?

To be a successful Behavioral Threat Investigator at American Express, you should have at least 5 years of experience in a mission-critical environment, preferably related to insider threat, intelligence, or data analysis. A Bachelor's degree in Criminal Justice, Intelligence, Data Analysis, or a related field is beneficial. Moreover, a strong understanding of cybercrime tactics and procedures, along with skills in data analysis tools like HIVE SQL and LexisNexis, will be essential for excelling in this position.

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How does a Behavioral Threat Investigator at American Express support law enforcement?

A Behavioral Threat Investigator at American Express provides strong support to law enforcement by gathering evidence related to investigations and offering consultative services. This involves compiling well-documented reports, summarizing findings, and presenting credible evidence that can be utilized in legal proceedings. Your ability to effectively communicate technical information to law enforcement and other stakeholders plays a critical role in upholding our commitment to security and safety.

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Can you describe the team culture for the Behavioral Threat Investigator at American Express?

The team culture for the Behavioral Threat Investigator role at American Express emphasizes collaboration and inclusivity. You will be working with diverse colleagues who are dedicated to creating a supportive work environment. Team members are encouraged to share ideas and strategies to combat threats, and there is a strong focus on personal and professional growth. American Express fosters a culture where everyone's contributions are valued, enabling you to thrive as part of a committed security team.

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What benefits can you expect as a Behavioral Threat Investigator at American Express?

As a Behavioral Threat Investigator at American Express, you can expect a rich array of benefits including competitive salaries, bonus incentives, and comprehensive insurance options that cover medical, dental, and vision. The organization also provides a retirement savings plan with a 6% company match, generous parental leave, wellness programs, and career development opportunities. The commitment to holistic well-being shows that American Express truly backs its colleagues, allowing you to excel in both your professional and personal life.

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Common Interview Questions for Behavioral Threat Investigator - Cybercrime Investigations, Global Security & Investigations
Can you explain your experience with investigating insider threats?

When answering this question, emphasize specific instances where you've effectively investigated insider threats, detailing the methods and tools you used. Be prepared to discuss your analytical approach and how your findings led to actionable outcomes. Showing familiarity with data privacy laws and maintaining confidentiality during investigations will also demonstrate your competence in this sensitive area.

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What techniques do you use to gather and analyze data for threat assessments?

Illustrate your analytical methodology by describing the various tools and techniques you utilize, such as data mining, trend analysis, and OSINT (Open Source Intelligence). Provide examples of how you've successfully applied these techniques to identify potential threats in past roles. Mention any software you are proficient in, like HIVE SQL or i2 Analyst Notebook, and highlight the importance of collaboration with relevant stakeholders.

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How do you manage high-pressure situations when dealing with potential threats?

Highlight your ability to prioritize tasks and maintain composure in high-pressure environments. Discuss strategies you employ, such as predefined response protocols, effective communication with stakeholders, and rapid data analysis to make timely decisions. Sharing an example of a past experience where you navigated a critical situation successfully would strengthen your response.

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Describe a time when you had to work with law enforcement. What was your role?

When discussing this experience, focus on your specific responsibilities in liaising with law enforcement. Highlight your role in compiling evidence, preparing reports, or providing testimony if applicable. Share the outcome of this collaboration, and be sure to convey your understanding of the legal context and importance of adherence to procedures in these interactions.

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What steps do you take to stay updated on cybercrime trends and threats?

Frame your answer by mentioning various methods you utilize to stay informed, such as attending industry conferences, participating in professional networks, and following authoritative blogs or publications. Discuss how you apply your research to continuously improve your investigative skills and make proactive recommendations for addressing emerging threats.

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How would you explain complex technical concepts to non-technical stakeholders?

Emphasize your communication skills and ability to simplify complex information. Provide an example of how you've effectively translated technical jargon into relatable terms for non-technical audiences in past scenarios, ensuring you highlight the importance of clarity and maintaining engagement during discussions.

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What tools do you consider essential for a Behavioral Threat Investigator?

List the tools you find indispensable for threat investigation, such as data analysis software, OSINT tools, and communication platforms for collaborating with teams and law enforcement. Be sure to elaborate on how certain tools have aided you in previous investigations by enhancing your efficiency or accuracy.

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Can you discuss your experience in compiling investigative reports?

When responding to this question, outline your report writing process and stress the importance of clarity, accuracy, and adherence to legal standards. Discuss the types of reports you've prepared and how these have been utilized in investigations or legal proceedings, emphasizing successful outcomes as a result of your thorough documentation.

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What motivates you to lead investigations in the field of cybercrime?

Share your passion for cybersecurity and the importance of protecting individuals and organizations from harm. Discuss how the challenge of outsmarting criminals drives your investigative dedication and the satisfaction you derive from contributing to a safer environment.

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How do you assess the reliability of information collected during investigations?

Discuss your approach to validating the sources of information by cross-referencing data, consulting experts, or utilizing multiple evidential points. You may want to mention specific techniques you've developed for assessing reliability in past investigations, ensuring to underscore the significance of due diligence and thoroughness.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

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BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
December 15, 2024

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