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OpenText Exstream Developer

Job Description

IMPORTANT NOTE: CANDIDATES WITH A PERMANENT COMPUTER SPECIALIST (SOFTWARE) OR COMPARABLE CIVIL SERVICE TITLE WITH SIMILAR DUTIES/RESPONSIBILITES ARE ENCOURAGED TO APPLY. PLEASE INCLUDE YOUR EMPLOYEE IDENTIFICATION NUMBER (EIN) WHEN APPLYING AND INDICATE IN YOUR COVER LETTER YOUR PERMANENT CIVIL SERVICE TITLE.

NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service.

The Finance Information Technology (FIT) Division designs, builds, and supports all facets of DOF’s computer systems, including hardware, software, applications, infrastructure, telephone, and data security. FIT delivers and administers tax-related payment programs for the City of New York by providing the information technology solutions needed to achieve its mission of collecting revenue while ensuring an efficient and improved customer experience. FIT is also responsible for the systems and websites which enable citywide payments, land records, property assessment, parking adjudications, customer service, and the Sheriff’s public safety work.

DOF has committed to modernize and simplify the NYC revenue collection systems and processes. A critical aspect of this modernization includes the design, implementation and management of mission-critical property tax collection and exemption and abatement processing system known as Property Tax System (PTS), which launched at the beginning of 2019. PTS, which administers the City's exemption and abatement programs, collects over $34 Billion in property tax revenue.

The FIT/Property Tax System sub-division is seeking a dynamic, articulate, inquisitive, and forward-looking individual to serve as our Open Text Exstream Developer, transitioning noticing systems and processes off the Mainframe and into client server technology. Duties and responsibilities will include, but are not limited to the following:

- Under managerial direction, with the broadest scope for the exercise of independent initiative and judgment, plan, manage and execute the migration of noticing components from the current Mainframe as well as into client server technology. This includes vendor (Tyler technology, Exstream) as well as OTI migration(s).
- Manage all aspects of multiple related projects to ensure the overall noticing in the DOF Property Tax portfolio, including:
- Maintaining the Exstream application(s) and components.
- Creating, maintaining, and applying document design, delivery objects and standards.
- Creating, maintaining, and applying new database content such as: pages, text, charts, tables and logos.
- Maintain integration points with Exstream and other peripheral systems/applications.
- Maintain proper backup and recovery protocol.
- Development, debug and unit test new components or changes.
- Develop plans and timelines for solution delivery in Noticing.
- Production support including problem resolution working with Production Control, other systems and / or vendor(s). This may require off hours work (overtime).
- Support application documentation. Keep documentation updated and available.
- Support deployments and upgrades. This occasionally will require holiday and/or weekend work hours.

Additional Information:
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Work Location:
59 Maiden Lane, New York, NY
(Current location but could be subject to change)

Qualifications

(1) A baccalaureate degree from an accredited college, including or supplemented by twenty-four (24) semester credits in computer science or a related computer field and two (2) years of satisfactory full-time software experience in designing, programming, debugging, maintaining, implementing, and enhancing computer software applications, systems programming, systems analysis and design, data communication software, or database design and programming, including one year in a project leader capacity or as a major contributor on a complex project; or
(2) A four-year high school diploma or its educational equivalent and six (6) years of full-time satisfactory software experience as described in “1" above, including one year in a project leader capacity or as a major contributor on a complex project; or
(3) A satisfactory combination of education and experience that is equivalent to (1) or (2) above. College education may be substituted for up to two years of the required experience in (2) above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. A masters degree in computer science or a related computer field may be substituted for one year of the required experience in (1) or (2) above. However, all candidates must have a four year high school diploma or its educational equivalent, plus at least one (1) year of satisfactory full-time software experience in a project leader capacity or as a major contributor on a complex project.
NOTE: In order to have your experience accepted as Project Leader or Major Contributor experience, you must explain in detail how your experience qualifies you as a project leader or as a major contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification
requirements.
Special Note
To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or on-line applications programming.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$95000 / YEARLY (est.)
min
max
$80000K
$110000K

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What You Should Know About OpenText Exstream Developer, City of New York

Are you ready to take on an exciting role as an OpenText Exstream Developer with the NYC Department of Finance in New York City? This position is perfect for tech-savvy individuals who thrive in dynamic environments and possess a passion for innovation. In this role, you will be instrumental in planning, managing, and executing the migration of noticing components from legacy Mainframe systems to cutting-edge client-server technologies. You will work towards maintaining and enhancing the Exstream application while playing a crucial part in supporting document design and its delivery. You’ll get to create and maintain database content that ranges from pages and text to charts and tables, ensuring a seamless workflow in our property tax collection significance. Your expertise will not only involve collaborating with various vendors but will also require you to juggle multiple projects under the Finance Information Technology division’s umbrella. The ever-evolving landscape of the NYC revenue collection system means that your role is essential in ensuring effective customer experiences while managing intricacies like production support and documentation. This position does have its exciting challenges as it may require after-hours work and occasional holidays; however, the opportunity to make a significant impact on the city’s tax revenue collection processes is unmatched. Join us at the NYC Department of Finance and be a part of a team that values innovation, inclusivity, and excellence in public service!

Frequently Asked Questions (FAQs) for OpenText Exstream Developer Role at City of New York
What are the responsibilities of an OpenText Exstream Developer at NYC Department of Finance?

As an OpenText Exstream Developer at the NYC Department of Finance, you'll manage the migration of noticing components from Mainframe systems to client-server applications. You'll be responsible for maintaining the Exstream application, designing and managing delivery documents, creating database content, ensuring integration with peripheral systems, and providing production support. Your role will also involve planning project timelines and troubleshooting issues effectively.

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What qualifications are required for the OpenText Exstream Developer position at NYC Department of Finance?

To qualify for the OpenText Exstream Developer position at NYC Department of Finance, candidates should hold a bachelor's degree in computer science or a related field, along with at least two years of relevant software experience, including one year in a project leader capacity. Alternatively, candidates can have a four-year high school diploma combined with six years of satisfactory software experience. The experience must detail a role as a project leader or major contributor on complex projects.

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What technologies will I be working with as an OpenText Exstream Developer in NYC?

As an OpenText Exstream Developer in NYC Department of Finance, you will work with various technologies, primarily focusing on the Exstream application and its integration with different software systems. You will also engage with client-server technology and collaborate with vendors like Tyler Technologies while ensuring the successful migration from older Mainframe systems.

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How does the OpenText Exstream Developer contribute to NYC's revenue collection processes?

The OpenText Exstream Developer plays a crucial role in modernizing the property tax collection systems utilized by NYC. By managing the migration and maintenance of critical noticing components and creating efficient document workflows, you ensure that the city collects over $34 billion in property tax revenue effectively. This role directly enhances customer experience by streamlining processes and improving document delivery systems.

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What are the opportunities for career growth as an OpenText Exstream Developer at NYC Department of Finance?

Career growth opportunities for an OpenText Exstream Developer at NYC Department of Finance are expansive. With experience, you can take on more complex projects, shift into leadership roles, or expand into other areas within the Finance Information Technology division. Continuous learning and adapting to emerging technologies will open pathways for advancement, enabling you to contribute further to NYC's mission of exceptional customer service.

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Common Interview Questions for OpenText Exstream Developer
Can you explain your experience with OpenText Exstream and its applications?

When responding to this question, highlight your specific experience with the Exstream application, detailing projects you've handled, your role in maintaining or enhancing the software, and any challenges you've faced. Showcase your familiarity with creating delivery documents and integration techniques within Exstream.

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Describe a complex project you've led and the impact it had on your organization.

Use the STAR method (Situation, Task, Action, Result) to describe a complex project you've led, focusing on your leadership skills, the challenges you overcame, and how your project's outcomes benefited your organization. Tailor your response to reflect your software development background.

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How do you handle tight deadlines for software migration projects?

Discuss your time management strategies, how you prioritize tasks, and your ability to work under pressure. Provide examples of tools you use or methods you implement to ensure timely project completion while maintaining quality standards.

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What steps do you take to maintain documentation during a project?

Emphasize the importance of accurate documentation in software development. Discuss your systematic approach to keeping documentation updated throughout the project lifecycle, including methods to collaborate with team members to ensure everyone has access to the latest information.

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How do you approach problem-solving when encountering issues in production?

Explain your problem-solving process by highlighting analytical skills, collaboration with teammates or vendors, and how you ensure a thorough investigation of the issue. Provide examples of how your solutions improved system performance in the past.

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What experience do you have with database content development?

Discuss your technical experience in database content development, including types of databases you've worked with and the relevant applications. Highlight your ability to design and implement database objects like pages and tables, and how you've ensured data integrity and efficiency.

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Can you describe a time when you had to transition legacy systems to modern technology?

Use a specific example showcasing your knowledge of migrating from a legacy system, including the challenges faced, strategies implemented, and the ultimate success of the transition. Explain how your actions led to improved processes or user experiences.

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How do you ensure stakeholder and vendor collaboration throughout a project?

Talk about your communication strategies. Describe ways you've involved stakeholders and vendors in the development process, ensuring transparency, managing expectations, and fostering teamwork for successful project delivery.

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What do you do to stay updated on developments in technology relevant to your role?

Highlight your commitment to continuous learning through attending industry conferences, taking online courses, following tech blogs, or participating in professional networking. Discuss the importance of staying updated on relevant technologies and how it aids your performance.

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Why do you want to work for the NYC Department of Finance as an OpenText Exstream Developer?

Share your passion for public service and your alignment with the NYC Department of Finance's mission. Talk about how your technical skills can contribute to enhancing tax collection processes and ultimately improving the customer experience for New Yorkers.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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DATE POSTED
December 22, 2024

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