Systems Analyst

Aspen One is the parent company of Aspen Skiing Company, Aspen Hospitality, and Aspen Ventures. Aspen One enables the expansion of the Aspen brand and ethos globally by developing enhanced strategies and services to support growth and accelerate investment across ski, hospitality, retail, experiences, and clubs.  

Position Summary  

The Mountain Applications Systems Analyst works with cross-functional teams to support and improve Aspen Skiing Company’s portfolio of Mountain-focused applications. They will work in partnership with the ASC business areas to provide functional and technical guidance on the application portfolio, including working with teams across the organization such as Product Sales & Services (ticket offices & call center sales), Ski & Snowboard Schools, Rental, Retail, and Food & Beverage. This position reports to the Director of Business Applications. 

The budgeted salary range for this position is $75,382 to $105,534. Actual pay will be dependent on budget and experience; all our salaried roles are eligible for bonus. 

Job Posting Deadline 

Applications for this position will be accepted until January 6, 2025. 

Essential Job Functions/Key Job Responsibilities 

• Work across Product Sales & Services, Rental-Retail, Ski & Snowboard School, Food & Beverage and IT to define and prioritize a backlog that continuously delivers measurable value towards business goals 
• Define requirements based on customer’s needs, market and technology trends 
• Take these requirements and write crisp, clear, and concise specifications for proposed features to support development  
• Work with engineering teams to estimate work, make smart tradeoffs, define milestones and deliver  
• Liaison between internal stakeholders and various application vendors for troubleshooting, ticket management, releases, and roadmaps 
• Configure and setup tables, facilitate day-to-day interaction with vendors and be responsible for developing and executing robust test plans 
• Ensure issues uncovered during the testing cycle are prioritized, communicated and resolved in a timely manner to ensure implementation timelines are met 
• Provide documentation and training for Help Desk staff, so that Help Desk staff may assist in supporting the solutions on an on-going basis 
• Develop and deliver ad hoc user queries and reports 
• Responsible for ongoing configuration, custom reporting, testing, integrations, and daily support company’s applications 
• Other duties as assigned 

Education & Experience Requirements  

• Degree in Business Administration, Management, Information Technology or associated field required.   
• 5+ years effectively managing multiple tasks and projects, with a demonstrated ability to identify and to communicate issues that may inhibit successful project completion  
• 5+ years of hands-on requirements and design development in complex environments required  

Knowledge, Skills & Abilities   

• Proficient knowledge in creating test plans, executing test plans and providing feedback to development teams for issue resolution 
• Proficient knowledge in RTPOne, ProCard, Toast, and Mashgin. 
• Proficient knowledge in working with various project methodology practices is required  
• Proficient knowledge in working with matrixed teams and vendor partners preferred  
• Proficient knowledge in working in the leisure, travel, tourism, ski resort, or hospitality industries preferred 
• Some knowledge in Food & Beverage, Rental-Retail, Product Sales & Services 
• Proficiency in synthesizes complex or diverse information; Uses intuition and experience to complement data; Designs workflows and procedures 
• Excellent complex problem solving and critical thinking skills 
• Excellent verbal and communication skills 
• Ability to balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback 
• Ability to maintain commitments; completes tasks on time or notifies appropriate person with an alternate plan 
• Ability to partner with cross-functional teams span business and technical sides of the organization 

Work Environment and Physical Demands

• Ability to stand, type and sit at desk/computer for most of the work shift executing repetitive movements  
• No adverse or hazardous conditions 
• Not required, but preferred to be able to occasionally lift, push or pull 25 lbs. individually or with assistance 

Job Benefits 

This position is classified as a regular full-time position eligible for the following benefits: 

Enrollment dates differ across the various programs.   

• Health, Dental and Vision Insurance Programs 
• Flexible Spending Account Programs 
• Life Insurance Programs 
• Paid Time Off Programs 
• Paid Leave Programs 
• 401(k) Savings Plan 
• Employee Ski Pass and Dependent Ski Passes  
• Other company perks 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.         

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

Aspen One participates in E-Verify.

E-Verify & Right to Work Poster