OUTREACH DATA SPECIALIST

As an Outreach Data Specialist at the NYC Public Engagement Unit, your main responsibilities will include developing outreach plans, training staff on data systems such as Salesforce, and coordinating outreach efforts to connect community members with essential services. You'll be crucial in analyzing data to create reports that guide our outreach strategies.

To apply for the Outreach Data Specialist role at the NYC Public Engagement Unit, you must possess a high school diploma or equivalent, along with three years of community-centered experience. Alternatively, relevant education or experience that equates to these requirements can also be considered.

Data analysis is central to the work of an Outreach Data Specialist at the NYC Public Engagement Unit. It enables you to identify effective outreach targets, design data-driven strategies, and measure the impact of community programs, ensuring that we meaningfully connect with New Yorkers.

In the role of Outreach Data Specialist at NYC Public Engagement Unit, you'll utilize various tools such as Salesforce, the Voter Activation Network, and custom-built software systems to manage outreach data and track the success of initiatives.

The work schedule for an Outreach Data Specialist at NYC Public Engagement Unit typically runs Monday through Friday from 9 AM to 5 PM, or Tuesday to Saturday from 10:30 AM to 6:30 PM. Flexibility in hours is essential to accommodate community needs.

To effectively answer this question, describe specific methods you would use to analyze community demographics, service usage patterns, and previous outreach success rates. Highlight your ability to draw actionable insights from the data to enhance community engagement.

Share your previous hands-on experiences related to community outreach. Focus on the roles where you developed programs or strategies to engage with residents and how they impacted the community positively.

Discuss your analytical approach to prioritization, perhaps utilizing data analytics to identify the most vulnerable populations or high-need areas, ensuring that your outreach efforts are effective and maximize impact.

Talk about a specific instance where you had to train a colleague or team member on new software or procedures. Highlight how you broke down complex information into manageable steps and provided ample opportunities for hands-on practice.

Explain the importance of collaboration in outreach initiatives. Emphasize how working together with other specialists can enhance outreach effectiveness and lead to better community engagement outcomes.

Discuss the metrics you would employ to evaluate outreach success, including data collection methods, participant feedback, and overall outreach impact on community well-being.

Highlight your interpersonal skills and approach to establishing trust with community organizations. Discuss effective communication strategies and the importance of mutual goals in fostering partnerships.

Share your organizational techniques, such as digital project management tools, prioritization, and time management skills, enabling you to juggle various outreach initiatives without compromising quality.

Reflect on potential challenges such as data integrity issues or community engagement hurdles. Provide thoughtful strategies you would implement to navigate these challenges effectively.

Articulate your passion for helping others and the power of data in making informed decisions that can positively impact communities. Convey enthusiasm for joining the NYC Public Engagement Unit.