Rental Assistance Analyst for the Division of Housing Opportunity

About the Agency:

The New York City Department of Housing Preservation (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.

- We maintain building and resident safety and health
- We create opportunities for New Yorkers through housing affordability
- We engage New Yorkers to build and sustain neighborhood strength and diversity.

HPD is entrusted with fulfilling these objectives through the goals and strategies of “Housing Our Neighbors: A Blueprint for Housing and Homelessness,” Mayor Adams’ comprehensive housing framework. To support this important work, the administration has committed $5 billion in new capital funding, bringing the 10-year planned investment in housing to $22 billion the largest in the city’s history. This investment, coupled with a commitment to reduce administrative and regulatory barriers, is a multi-pronged strategy to tackle New York City’s complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth. ________________________________________

Your Team:

The Office of Housing Access and Stability (“HAS”) consists of the divisions of Housing Opportunity, Tenant and Owner Resources, Housing Stability, Budget and Program Operations, and Program Policy and Innovation. The mission of the office is to ensure fair, efficient, and transparent access to affordable housing. The Office provides subsidies, placement services, and tools that connect New Yorkers to affordable housing and ensures vulnerable households in subsidized housing have the support they need to be safely housed. Housing Access is committed to expanding housing choices, affirmatively furthering fair housing, and stabilizing the financial health of buildings.

The Division of Housing Opportunity ensures that HPD’s affordable housing is made available through fair, transparent, and accessible programming. Developers creating affordable housing are required to offer many types of units through an open lottery process on NYC Housing Connect and fill other units through a placement process for households in the City’s shelter system. Housing Opportunity (DHO) administers the housing lottery and homeless placements programs and crafts policy and procedures to ensure that these programs offer equal opportunity to all applicants and affirmatively further fair housing.

Your Impact:

As a Rental Assistance Analyst within the Rental Subsidy & Supportive Housing Coordination (RSSHC) Unit, you will help formerly homeless, senior, low income, and other vulnerable New Yorkers access affordable housing. The team's primary responsibilities are to ensure that eligible tenants gain access to housing as quickly and efficiently as possible, and that the various rental assistance subsidy allocations are fully utilized in a timely manner and compliant with federal, local, and regulatory requirements.

Your Role:

Your role as a Rental Assistance Analyst will be to manage the RSSHC portfolio using independent judgement and knowledge of administrative requirements for each program. The Rental Assistance Analyst will provide application guidance to not- for-profit providers, other government agencies and answer questions regarding eligibility and administrative requirements for the various subsidy programs. Rental Assistance Analyst will review applications for completeness, submit applications, and update various databases.

Your Responsibilities:

- Manage and Track the application process for new projects, including coordinating with the not-for-profit providers and government referral agencies
- Review tenant rental assistance applications for eligibility documentation and completeness.
- Manage the re-rental applications of existing projects and address administrative bottlenecks delaying the process
- Provide various subsidy application trainings and technical assistance to not for profit agencies and management companies to ensure applications are completed thoroughly, in a timely manner and include all required additional documents
- Work collaboratively with a variety of internal and external stakeholders
- Establish and maintain cooperative working relationships with not-for-profit social service, housing agencies, management companies, landlords, and other public agencies.
- Maintain sensitivity to the needs of homeless, elderly, disabled and very low-income households
- Participate in required training and kick-off meeting with other housing providers and stakeholders
- Ensure all RSSHC Unit trackers are up-to-date and has all relevant information in appropriate section
- Assist other Rental Assistance Analyst within the RSSHC team for adequate coverage, as needed.


Preferred Skills:

- Experience working with Federal or local rental assistance programs and knowledge of supportive housing funding, including service funding
- Experience and knowledge in processing various types of subsidy and application process (e.g. Housing Choice Voucher, Project Based Voucher, NYC 1515, SPC Shelter Plus Care, MOD SRO and Supportive Housing).
- Ability to interpret, understand, apply, and explain rental assistance program requirements, policies, and processes
- Initiative with the ability to anticipate the needs of the team and department, and willingness to seek and implement solutions to problems
- Analytical, planning and project management skills including carrying out projects from conception to completion
- Organize, plan and structure workload(s) in a manner, which maximizes productivity while ensuring excellent quality
- Well-developed interpersonal skills with the ability to communicate complex rules, concepts, and processes to stakeholders with different levels of awareness and knowledge
- Strong writing/editing skills with the ability to adapt style and tone dependent on audience
- The ability to work well independently as well as with other team members and stakeholders
- Proficiency using the Microsoft Office suite (e.g. Excel, Word, Powerpoint, TEAMS, and Outlook etc..)
- Ability to provide the highest quality service to the public by addressing concerns timely, accurately, and professionally


NOTE: Candidates who are permanent in the Housing Development Specialist title or a comparable title are eligible to apply.


NOTE: Candidates who are permanent in the Housing Development Specialist title are eligible to apply.

1. A baccalaureate degree from an accredited college or university and two years of full-time, satisfactory professional experience in planning, analysis, coordination and/or development of housing projects or programs; or

2. Graduate study from an accredited college or university in the field of urban studies, city planning, real estate development, public administration, public policy, finance, community organization, architecture, or urban design, may be substituted for up to one year of the required experience on the basis of 30 credits for one year.
However, all candidates must have at least a baccalaureate degree and one year of the experience described in "1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.