Curriculum Designer / Facilitator

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

• Impact - The work you do here matters to millions. 
• Growth - Philadelphia is growing, why not grow with it? 
• Diversity & Inclusion - Find a career in a place where everyone belongs.
• Benefits - We care about your well-being.

Agency Description

The Office of the Chief Administrative Officer (CAO) works to modernize city government and improve the efficiency and effectiveness of City services. We focus on innovating and strengthening the city’s administrative functions and enabling resident-facing departments to evaluate, plan, and continually improve their service delivery.

The Curriculum Designer / Facilitator will work in the Office of Talent & Employee Success, a division in CAO that focuses on employee and organizational development, engagement, and implementation of strategic human resource initiatives —working closely with the operating departments across the City of Philadelphia and the Office of Human Resources to implement these improvement initiatives. Our mission is to build a progressive City Workforce utilizing modern and transformational talent management and team dynamic strategies

• Do you enjoy designing training content from the ground up?
• Are you passionate about adult learning methodologies like ADDIE or SAM?
• Is public speaking one of your key strengths?
• Are you enthusiastic about employee development, engagement, and continuous learning?
• Do you enjoy creating training for a wide range of topics, from entry-level skills to leadership development?

If you answered "yes" to most of these questions, we encourage you to apply for the Curriculum Designer / Facilitator position.

The Curriculum Designer / Facilitator plays a pivotal role in developing high-quality, engaging professional development programs for the City of Philadelphia workforce. This role will be responsible for creating new training programs, modifying and enhancing existing ones, and developing interactive content and job aids that align with adult learning principles. The ideal candidate will have expertise in tools like Articulate, MS PowerPoint or similar tools and will leverage modern technologies, including AI tools, to optimize the training, research, and design process according to industry trending norms. They will also design and deliver training for team retreats, ensuring content is dynamic and tailored to the specific needs of the audience. The ability to both design and deliver training is highly preferred.

Essential Functions

• Design and develop new professional development training programs from scratch, adhering to adult learning principles.
• Modify and enhance existing training materials to make them more effective and engaging for learners.
• May assist with Employee Engagement Survey and Dashboard training
• Create interactive content, job aids, and exercises to support training, using Articulate and / or PowerPoint, to create visually appealing instructional design content.
• Incorporate modern tools and technologies, including AI, to optimize research, content creation, delivery, and learner engagement.
• Collaborate with subject matter experts to ensure training content is accurate, relevant, and tailored to the audience.
• Design and facilitate training for team retreats and specialized workshops, ensuring interactive and experiential learning elements are incorporated.
• Utilize a variety of instructional formats, including eLearning, in-person training, and blended learning approaches, to meet the diverse needs of City employees.
• Ensure all training materials are aligned with the City’s goals, values, and policies.
• Measure the effectiveness of training programs through feedback, assessments, and ongoing adjustments.

Competencies, Knowledge, Skills and Abilities

• Proficiency in Articulate (Storyline or Rise) and PowerPoint for designing and delivering professional development content.
• Familiarity with modern instructional design models (e.g., ADDIE, SAM) and adult learning theories.
• Ability to use AI and other emerging technologies to enhance instructional design and meet the demands of a modern workforce.
• Strong project management skills to handle multiple design projects, meet deadlines, and adapt to changing priorities.
• Excellent verbal and written communication skills, with the ability to create clear, concise, and engaging training materials.
• Strong facilitation skills, with the ability to deliver training content effectively to diverse audiences.
• Creative problem-solving skills and ability to design innovative, engaging learning solutions.
• Ability to collaborate effectively with internal teams, leadership, and external vendors to deliver quality training programs.
• Ability to create training for classroom training and learning management system courses.

Typical Examples of Work

• Developing professional development training courses and programs using Articulate and / or PowerPoint that includes interactive modules, activities, videos, and / or assessments.
• May be trained to provide training support  for employee engagement survey and dashboard training
• Redesigning an existing in-person training course to enhance it for classroom or online learning.
• Designing interactive team-building exercises for a retreat, including simulations, role-playing, and collaborative tasks.
• Facilitating a hands-on training or professional development workshop on conflict management, communication styles, performance management, leadership effectiveness, managing diverse teams and staff, and / or emotional intelligence.

• Bachelor’s degree in Instructional Design, Education, Human Resources, or a related field is preferred but not required. Equivalent work experience OR related certification will also be considered.
• Minimum of 3 years of experience in instructional design, curriculum development, or professional development training.
• Proficiency in Articulate and/or PowerPoint, and other instructional design tools is required.
• Familiarity with using AI or other advanced technologies for instructional design is a plus.
• Experience in designing and delivering professional development or corporate training for adult learners.

Preferred Qualifications

• Experience working in a government, nonprofit, or public sector environment.
• Certification in instructional design or adult learning principles.
• Familiarity with tools  
• Experience designing interactive training for team-building or retreat-based learning

Why Join Us?

• Be part of a forward-thinking team that values learning and development, innovation, diverse thinking styles, and trendsetting in public service.

TO APPLY: Interested candidates must submit a resume.

Salary Range: $65,000

Discover the Perks of Being a City of Philadelphia Employee:

• Transportation: City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
• Parental Benefits: The City offers its employees 6 weeks of paid parental leave.
• We offer Comprehensive health coverage for employees and their eligible dependents.
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available
• Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!

Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

*The successful candidate must be a city of Philadelphia resident within six months of hire

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that  are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to [email protected].

For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx