Commercial Account Executive (EMEA)

As a Commercial Account Executive at ClickUp, your primary responsibilities include working on new business leads within the EMEA region, converting free trials, and marketing-qualified leads into paid customers. You'll conduct customer presentations and demos, collaborate with Growth and Marketing teams to optimize sales efforts, and consistently achieve pipeline and sales targets.

To qualify for the Commercial Account Executive role at ClickUp, candidates should have 1-3+ years of relevant sales experience, especially in the SaaS sector. Experience with consultative sales processes, strong communication skills, and a process-driven mindset are crucial, along with a passion for productivity solutions.

ClickUp is committed to the growth of its employees, offering resources and support for skill development, continuous learning, and mentorship opportunities. As a Commercial Account Executive, you will have access to training that enhances not just your sales skills but also your understanding of the ClickUp platform and its applications.

Commercial Account Executives at ClickUp generally work with mid-sized to large companies across various industries. You will engage with diverse clients, helping them understand how our all-in-one productivity solutions can streamline their operations and increase overall efficiency.

Candidates interviewing for the Commercial Account Executive position at ClickUp can expect a thorough yet engaging process that assesses both technical sales skills and cultural fit. Interviews may include discussions around your previous sales experiences, mock sales scenarios, and behavioral questions focusing on your approach to customer relationships.

When describing your sales process, emphasize the importance of research and understanding customer needs. Outline steps such as identifying prospects, engaging through personalized outreach, conducting needs analysis, and presenting tailored solutions that align with their goals.

In answering this question, showcase your ability to listen actively and empathize with the customer’s concerns. Explain that you view objections as opportunities to provide further information and clarification, which reinforces the value of your solution while maintaining trust and rapport.

Discuss your approach to pipeline management, including setting regular follow-up reminders, utilizing CRM tools for organization, and prioritizing leads based on their likelihood to convert. Mention how consistent communication and nurturing relationships contribute to pipeline health.

Share a specific instance detailing the strategies you implemented, the obstacles you faced, and how your efforts culminated in surpassing your sales targets. Quantifying results will make your story more impactful.

Explain your dedication to continuous learning about ClickUp's products by participating in training sessions, utilizing the platform yourself, and staying updated on product updates and features. This knowledge helps you convey confidence and offers genuine solutions to customers.

Discuss the importance of collaboration with marketing, customer success, and product teams to create a seamless customer experience. Your answer should reflect your belief in leveraging team strengths for better overall results.

Emphasize your commitment to understanding client pain points deeply before proposing solutions. Highlight how asking questions and actively listening to clients leads to more effective sales conversations and stronger outcomes.

Discuss your methods for lead scoring based on criteria such as engagement level and potential revenue. Describe how you plan your daily schedule to allocate time effectively for follow-ups, meetings, and administrative tasks.

Share your intrinsic motivation, whether it's achieving targets, building relationships, or being part of an innovative product like ClickUp. Your enthusiasm will resonate with interviewers looking for candidates with a genuine passion for sales.

Reflect on your ability to adjust your approach based on industry nuances, mentioning how you conduct industry-specific research and tailor your messaging to address unique challenges faced by clients in those industries.