Principal Product Manager, AI

As a Principal Product Manager, AI at ClickUp, you'll be responsible for understanding customer needs, leading teams to drive product strategy, and collaborating with various departments to enhance our core product. Your role will include managing a team of product managers, coordinating closely with design and engineering teams, and sharing valuable insights with stakeholders. This hands-on position ensures that you are directly impacting ClickUp’s growth and product success.

To qualify for the Principal Product Manager, AI position at ClickUp, candidates should have 8-10 years of product management experience, along with 3-5 years in a leadership role. Ideal applicants will have proven experience in managing a team, owning product roadmaps, and analyzing critical business metrics. A strong understanding of AI tools and basic programming skills, such as SQL or HTML, is highly desirable.

The Principal Product Manager, AI plays a crucial role in ClickUp’s mission by developing innovative product solutions that enhance user productivity. By leading product teams and collaborating with various departments, you ensure that the product aligns with customer needs and market trends, ultimately contributing to ClickUp's position as a leader in productivity tools.

ClickUp fosters a vibrant and inclusive company culture that values ambition, creativity, and collaboration. As a Principal Product Manager, AI, you’ll thrive in an environment that encourages innovation and fun while tackling challenges. We celebrate team members who love their work and seek to make a meaningful impact within the organization.

In this role at ClickUp, you can expect a competitive salary and a comprehensive benefits package, including equity, 401k, health insurance, and flexible paid time off. Additional perks such as professional development stipends and employee wellness programs demonstrate ClickUp's commitment to supporting its employees’ well-being and growth.

Focus on your previous roles where you defined and executed product strategies. Mention specific projects where you identified market opportunities and successfully guided product teams towards achieving business goals.

Emphasize your methodical approach to customer engagement. Talk about using interviews, surveys, and feedback loops to gather insights and prioritize features that address real user pain points.

Highlight key performance indicators like user engagement, feature adoption rates, and churn. Discuss how you leverage data analysis to inform product decisions and drive improvements.

Discuss your conflict resolution strategies, focusing on open communication, active listening, and fostering a collaborative environment. Give an example of how you resolved a specific conflict while keeping the team focused on shared goals.

Share an example of a time you reevaluated product direction based on market or customer feedback. Discuss how you communicated the pivot to your team and stakeholders and ensured alignment on the new strategy.

Mention specific tools you are familiar with for product management, such as JIRA, Asana, Trello, or product analytics tools. Explain how these tools have improved your workflow and team collaboration.

Explain your approach to prioritization. Discuss how you identify quick wins that provide immediate value while aligning them with your broader product roadmap and company objectives.

Describe your techniques for maintaining transparent communication with stakeholders. Highlight the importance of regular updates, feedback sessions, and adapting your messaging to different audiences.

Talk about using A/B testing and various analytics tools to measure product performance. Discuss how you interpret data to evaluate the success of initiatives and inform future decisions.

Share your passion for product management, emphasizing aspects like the opportunity to innovate, the collaborative nature of leading teams, and making a significant difference in user experiences and overall productivity.