Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Copy of Customer Support Team Leader (HCF UK) image - Rise Careers
Job details

Copy of Customer Support Team Leader (HCF UK)

Clipboard Health is a fast-growing tech startup that connects healthcare professionals with facilities through our app-based marketplace. We are seeking a Customer Support Team Leader to coach and improve the performance of our support agents.

Skills

  • Coaching
  • Customer service
  • Performance evaluation
  • Conflict resolution
  • Quality assurance

Responsibilities

  • Monitor agent performance for quality assurance
  • Provide coaching based on performance metrics
  • Handle escalated customer issues
  • Ensure schedule adherence by agents
  • Maintain coaching logs and feedback volumes

Education

  • Bachelor's degree preferred

Benefits

  • Flexible working hours
  • Remote work
  • Team building activities
To read the complete job description, please click on the ‘Apply’ button
Clipboard Health Glassdoor Company Review
4.0 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
Clipboard Health DE&I Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
CEO of Clipboard Health
Clipboard Health CEO photo
Wei Deng
Approve of CEO

Clipboard Health operates a technology-enabled platform that links healthcare professionals to facilities requiring temporary staff, offering flexibility and addressing workforce shortages.

156 jobs
MATCH
Calculating your matching score...
BADGES
Badge Women LedBadge ChangemakerBadge Family FriendlyBadge Flexible CultureBadge Future MakerBadge Innovator
CULTURE VALUES
Empathetic
Feedback Forward
Reward & Recognition
Transparent & Candid
Growth & Learning
FUNDING
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
SALARY RANGE
$60,000/yr - $80,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
August 11, 2024

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
Other jobs
Company
Posted 3 months ago
Company
Posted 3 months ago
Empathetic
Feedback Forward
Reward & Recognition
Transparent & Candid
Growth & Learning
Company
Empathetic
Feedback Forward
Reward & Recognition
Transparent & Candid
Growth & Learning