Principle Partner Account Manager, SAARC (India)

As a Principal Partner Account Manager at Cloudflare, your main responsibilities include owning the SAARC partner strategy, developing partner plans, and ensuring partner sales growth. You'll also be the voice of partners in leadership discussions, managing Elite and Select partnerships, and collaborating with sales, marketing, and engineering teams to support execution of strategic plans.

For the Principal Partner Account Manager role at Cloudflare, a Bachelor’s degree in Business or a relevant field is required, alongside 10+ years of experience in the technology sector, preferably with a focus on partnerships. Candidates should have strong presentation and communication skills, along with a history of leading partnerships and developing business strategies.

Cloudflare supports its Principal Partner Account Managers through collaboration with leadership, sales teams, and engineering groups. You will be equipped with resources to develop partner business plans, conduct quarterly reviews, and implement strategies that drive partner growth, ensuring you are always backed by a robust network.

Yes, the Principal Partner Account Manager role at Cloudflare involves travel throughout India to meet with partners and customers. This is essential for establishing strong relationships, supporting partner initiatives, and understanding customer needs in various verticals.

A successful Principal Partner Account Manager at Cloudflare excels in proactive communication, strategic problem-solving, and possesses a robust network within the technology sector. Strong executive presence and the ability to influence decisions while maintaining diverse partnerships are also key to driving sales growth.

In your response, highlight specific partnerships you've managed, the strategies you employed to develop these relationships, and the outcomes achieved. Provide examples of how these relationships contributed to sales growth or strategic objectives.

Discuss your organizational skills by outlining your method for assessing the urgency and importance of tasks. Share any tools or techniques you use to keep track of deadlines and partner needs while managing your overall strategy.

Focusing on your knowledge of the SAARC market dynamics, propose creative approaches to partner recruitment and retention. Consider strategies like targeted marketing campaigns or joint ventures that leverage Cloudflare's strengths.

Explain your approach to conflict resolution, emphasizing open communication, empathy, and negotiation skills. Discuss any specific incidents you’ve navigated and the successful outcomes that resulted.

Mention any CRM systems or data-tracking tools you’ve utilized to manage partner relationships. Discuss how they helped you analyze performance metrics or streamline communication.

Describe your approach to professional development and industry research. Talk about specific resources, networks, or conferences you engage with to stay informed and share insights.

Discuss key performance indicators you would monitor to evaluate partnership success, such as sales growth, engagement levels, and feedback loops with stakeholders.

Detail your experience collaborating with marketing, engineering, and sales teams. Provide examples of how you ensured alignment in goals and strategies while driving partnership initiatives.

Share a detailed account of a new program you developed, including the concepts behind it, the stakeholders involved, the challenges you overcame, and the outcomes of the launch.

Explain how you tailor the onboarding process to align with each partner's unique needs, ensuring they understand the resources available to them and how to maximize the benefits of the partnership.