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Job details

Technical Account Manager - job 1 of 2

Cloudflare is on a mission to help build a better Internet. We are looking for curious and empathetic individuals to join our Customer Support team as Technical Account Managers, providing high-level support to our top-tier Enterprise customers.

Skills

  • Strong customer service skills
  • Technical problem-solving skills
  • Understanding of networking protocols
  • Experience in security products
  • Basic troubleshooting skills

Responsibilities

  • Serve as primary technical support contact.
  • Collaborate with cross-functional teams to ensure high customer satisfaction.
  • Provide customer feedback to product and engineering teams.
  • Create and deliver Quarterly Support Reviews.
  • Proactively engage during strategic deal closure.

Education

  • Bachelor's degree in a relevant field
  • Relevant certifications preferred

Benefits

  • Medical/Rx Insurance
  • Dental and Vision Insurance
  • 401(k) Retirement Savings Plan
  • Flexible paid time off
  • Employee Stock Participation Plan
To read the complete job description, please click on the ‘Apply’ button
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CEO of Cloudflare
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Matthew Prince
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Average salary estimate

$155000 / YEARLY (est.)
min
max
$127000K
$183000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Cloudflare is on a mission to help build a better Internet. Today the company runs one of the world’s largest networks, with nearly 10 percent of the Fortune 1,000 as paying customers and approximately 19 percent of the top 10,000 websites using a...

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$127,000/yr - $183,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
November 13, 2024

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