CS Ambassador Senior Program Manager

The CS Ambassador Senior Program Manager at Code.org is responsible for leading the day-to-day operations of the CS Ambassador Program, which includes managing program materials, training ambassadors, and providing ongoing support. This role also involves partnership development to expand program impact, implementing strategies for program growth, and tracking key performance indicators to measure success.

Candidates for the CS Ambassador Senior Program Manager position should have a Bachelor's degree in a related field and over 5 years of program management experience. Key qualifications include strong communication skills, attention to detail, experience in scaling youth programs, a data-driven mindset, and a passion for promoting diversity in STEM education, especially among young women.

Code.org uses a data-driven approach to evaluate the effectiveness of the CS Ambassador Program. Success is measured by tracking key performance indicators, including enrollment increases in computer science courses for young women, analyzing ambassador outreach efforts, and reporting regular program outcomes to refine strategies and enhance program impact.

The CS Ambassador Senior Program Manager position at Code.org offers flexibility as it can be done remotely or from the Seattle office. This setup promotes a balanced work-life approach and supports a diverse team of professionals dedicated to expanding computer science education.

The interview process for the CS Ambassador Senior Program Manager role at Code.org starts with an informational interview followed by interviews with several team members. Candidates will then undergo a final interview, and the process concludes with reference checks, all conducted virtually via Zoom.

In answering this question, highlight specific examples from your past experiences in program management within educational contexts, emphasizing the projects you've led, the outcomes achieved, and the skills you used to manage various elements effectively.

Discuss specific strategies you've successfully employed to build partnerships, such as networking methods, collaboration techniques, and examples of how these partnerships have contributed to program success. Emphasize communication and relationship-building skills.

Share methods that you have found effective in engaging ambassadors, such as training programs, regular updates, and recognition initiatives. Highlight the importance of maintaining motivation and support throughout their involvement.

Explain your familiarity with data analysis techniques and tools. Provide examples of how you've used data to assess program effectiveness and make informed decisions for future improvements.

Reflect on your understanding of the barriers faced by underrepresented groups in STEM and provide tangible steps you would take to promote equity, emphasizing your commitment to diversity and inclusion in all initiatives.

Provide an example that showcases your organizational skills, time management abilities, and the specific tools or tactics you used to prioritize tasks effectively while ensuring quality across multiple projects.

Think of an instance where your communication played a critical role in program success. Highlight your ability to distill complex information to various stakeholders and describe the outcome of your efforts.

Discuss your leadership philosophy and the techniques you use to inspire and motivate your team, including setting clear objectives, recognizing achievements, and fostering a positive work environment.

Articulate your belief in the significance of diversity in STEM fields, especially focusing on how increased representation can enhance creativity, innovation, and broaden perspectives in technology-related disciplines.

Explain the resources and strategies you employ to keep updated on industry trends, such as attending conferences, participating in webinars, or following relevant publications and professionals in the field.