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Assistant Facilities Manager

Company Description

Our collaborative culture sets us apart. We help experts become true specialists and provide the long-term structure and platform to accelerate their success.

Job Description

This is a great opportunity to build your career in the field of facilities management. As a key member of the facilities management team, you will foster key relationships with tenants, service providers, and clients whilst also making recommendations to improve the building’s overall performance, risk profiles, presentation, and condition.

This varied role will see you working closely with our Facilities Management team across different business segments, to learn the requirements of how to efficiently manage the day-to-day operations of key retail sites across Newcastle and Sydney.

In addition, you will;

  • Assist and oversee the maintenance and operation of building services
  • Provide maintenance advice ensuring clients’ quality and safety targets are met
  • Assist and ensure all planned preventative maintenance programmes are clearly documented, maintained, and completed on time.
  • Assist and oversee project-based work including fit-outs and refurbishments
  • Assist the team with the day-to-day administrative components and responsibilities, such as work orders, audit reports, budget management, client reporting, risk management, permits, reactive works as examples.

Qualifications

The successful candidate will have strong communication and IT skills with the ability to engage stakeholders at all levels to deliver key outcomes for Colliers and the client.

It is highly desirable that you are competent in using Microsoft Word and Excel, with strong capabilities to learn and operate various Facilities Management online platforms.

If you have just completed a facilities management training course and are looking for a role to apply your new skills, this is a role that offers the opportunity to join one of Sydney’s most established and fastest growing property businesses. Ongoing on-the-job training will be provided to ensure your career continues to progress towards becoming an outright Facilities Manager.

Additional Information

We foster an environment in which everyone at Colliers feels respected and comfortable bringing their authentic selves to do their best work. It’s our people who set us apart and we actively recruit people who represent the diversity of the communities in which we operate. We take great pride in doing what’s right and operating in ways that benefit the business, our people, our clients, our communities, and the environment.

Experts join experts, and we welcome you to join us as we lead the industry into the future.

Please be advised that applications will only be accepted directly rather than via recruitment agencies.

Apply now or for further information contact Vivienne Baez on +61 2 9347 0840.

#LI-JB1

What You Should Know About Assistant Facilities Manager, Colliers

Join Colliers as an Assistant Facilities Manager based in Newcastle NSW, Australia, and take the first step towards a rewarding career in facilities management! In this role, you'll be at the heart of operations, collaborating with a dedicated team to build strong relationships with tenants, service providers, and clients. Your insights will help improve our building's overall performance while ensuring best practices in safety and maintenance. Your daily responsibilities will span from overseeing essential building services to assisting with project-based work like fit-outs and refurbishments. You'll get hands-on experience managing administrative tasks, such as work orders and budget oversight, while learning how to efficiently run key retail sites across Newcastle and Sydney. If you're someone with excellent communication and IT skills ready to make an impact, we want to hear from you! This is a fantastic entry point if you've recently completed a facilities management training course. We're committed to ongoing training to help you grow into a Facilities Manager role. At Colliers, we believe in fostering a diverse and inclusive environment where everyone can thrive, so come be part of a team that values your authentic self and invests in your future. We're excited to help you lead the industry’s future together!

Frequently Asked Questions (FAQs) for Assistant Facilities Manager Role at Colliers
What are the key responsibilities of an Assistant Facilities Manager at Colliers in Newcastle NSW?

As an Assistant Facilities Manager at Colliers in Newcastle NSW, your primary responsibilities will include fostering relationships with tenants and service providers, overseeing maintenance operations, assisting with project-based tasks, and ensuring all preventive maintenance programs are effectively documented and completed. You'll also support the team's administrative functions, managing tasks such as work orders, budget controls, and compliance with safety standards to enhance the overall performance of the buildings.

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What types of projects will an Assistant Facilities Manager work on at Colliers?

As an Assistant Facilities Manager at Colliers, you will be involved in a variety of projects, including fit-outs and refurbishments for retail sites across Newcastle and Sydney. Your role will also encompass overseeing planned preventative maintenance programs and ensuring that all aspects of building operations meet quality and safety targets. This hands-on experience provides a solid foundation for progressing your career in facilities management.

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Common Interview Questions for Assistant Facilities Manager
Can you describe your experience with facilities management?

When answering this question, highlight any relevant internships, training, or previous roles that relate to facilities management. Discuss specific tasks you've handled, such as maintenance oversight, administrative duties, or any project management experience, emphasizing your ability to learn and apply your knowledge in practical scenarios.

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How would you handle an emergency situation at a facility?

In response to this question, outline a clear approach to managing emergencies, including how you would assess the situation, coordinate with emergency services, and communicate with tenants or staff. Highlight your ability to remain calm under pressure and your commitment to ensuring safety and compliance during crises.

Join Rise to see the full answer
What strategies would you use to maintain strong relationships with tenants?

Discuss the importance of communication and transparency when fostering relationships with tenants. Explain your approach to regular check-ins, feedback requests, and how you would proactively address any concerns they have to maintain a positive living or working environment.

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Can you give an example of a project you've worked on and your role in it?

Prepare to discuss a specific project detailing your responsibilities and contributions. Talk about the goals of the project, the challenges you faced, and how you collaborated with team members or other stakeholders to achieve successful outcomes, showcasing your teamwork and project management skills.

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How do you prioritize tasks in a busy work environment?

Share your methods for effective time management, such as utilizing to-do lists, setting priorities based on urgency and importance, and using digital tools to streamline your workflow. It's essential to illustrate your ability to remain organized while dealing with multiple tasks simultaneously.

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What software and tools are you familiar with in facilities management?

Discuss your experience with software tools used for facilities management, including maintenance tracking systems, project management software, and Microsoft Office Suite. It's beneficial to highlight any specific tools mentioned in the job description to show you have the relevant skills required for the Assistant Facilities Manager role.

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Describe a time you had to troubleshoot a maintenance issue.

Provide a specific example of a maintenance issue you encountered, how you approached diagnosing the problem, the steps you took to resolve it, and the outcome. Highlight your problem-solving skills and ability to think critically under pressure.

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How do you ensure compliance with safety regulations?

Explain your understanding of regulatory compliance and how you keep up with industry standards. Discuss your approach to developing and documenting safety protocols, conducting regular inspections, and staying informed on legislation changes to ensure the safety of all facility users.

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What motivates you to work in facilities management?

Reflect on your passion for creating safe, efficient, and pleasant environments in facilities management. Discuss how this role aligns with your career goals and commitment to contributing to the community, making it evident that you are genuinely enthusiastic about the responsibilities.

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How do you handle conflict or difficult conversations with tenants or team members?

Illustrate your conflict resolution skills by discussing a hypothetical or real scenario where you successfully navigated a difficult conversation. Emphasize your approach: listen actively, empathize with the other party, aim for a solution-focused discussion, and your skills in maintaining professionalism throughout.

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Full-time, on-site
DATE POSTED
April 15, 2025

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