Communications and Content Specialist

The New York Independent System Operator (NYISO) applies cutting-edge technology to operating a reliable electricity system, managing competitive markets for wholesale electricity, and planning for the Empire State's energy future. The NYISO’s Communications team invites applications for a full-time Communications and Content Specialist.

The Communications and Content Specialist is responsible for curating and producing effective external and internal communications materials across multiple mediums and platforms to drive stakeholder and employee engagement. The right candidate will be an effective communicator with experience in digital communications channels, writing and developing engaging content from complex, technical material. In addition, they will manage project development and approval process for assigned documents within timelines, including document generation, initiation of review process, discussions on proposed revisions, and document completion in collaboration with other team members.

Reporting directly to the Manager of Corporate Communications, this position contributes to the creation of industry leading content that educates and informs stakeholders on the changing electric grid, climate and environmental policies and regulations, and wholesale electric markets. The position also contributes significantly to internal communications material and projects, including newsletters, employee profiles, intranet postings (written and video-based) and corporate announcements.

The Communications and Content Specialist implements strategic communications material to help achieve business objectives and enhance and protect the company’s reputation with key stakeholders. This position is directly responsible for copywriting, and editing written material digital communications, and podcast and video creation.

• Bachelor’s degree, in an appropriate field of study such as English, Communications, or Journalism required.
• Five to seven years of demonstrated writing success
• Management of social media platforms
• Experience developing Internal Communications content for a large organization
  
  ADDITIONAL REQUIREMENTS
  
• Energy industry knowledge or other related business writing strongly desired.
• Superior verbal and written communication skills, writing, editing, and project management skills.
• Proven track record of strong writing, proofreading, and storytelling experience.
• Knowledge of communications disciplines including editorial strategy, project management, relationship building, issue management, crisis communications, internal communications, social media management, and media relations.
• Working knowledge of multi-media production tools including or equivalent to Canva, Adobe Creative Cloud and virtual meeting tools such as Webex and Teams
• Engage with subject matter experts to interpret and effectively distill company priorities, initiatives, and messaging into manageable, engaging content.

The NYISO takes pride in recruiting, developing and retaining highly talented individuals. In addition to competitive salaries, we offer a comprehensive benefits package and innovative reward programs.

The NYISO offers the flexibility to work both in the office and remotely, providing our employees with an enhanced work life balance. While the majority of the responsibilities of this role can be performed remotely, in most cases, employees will have periodic on-site requirements based on business needs. Full remote opportunities may be available in some cases.

All offers of employment will be made contingent upon the successful completion of a drug screening and background check.

The NYISO is an Equal Opportunity Employer and as such, does not discriminate in its hiring or employment practices.