Please note: Springboard is only able to consider candidates located in the following US states: Arizona, California, Florida, Maine, Maryland, Massachusetts, New York, or Texas.
The Company
Springboard is redefining professional education for the 21st century through immersive online learning experiences. We are a fast-growing startup, built by a team that is passionate about fixing higher education and bridging the world’s skills gap. Springboard’s mentor-guided, self-paced online courses - in cutting-edge technical skills like data science, UX design and coding - combine project-based curricula, 1-on-1 mentorship from top industry experts, career coaching, a money-back job guarantee, and highly touted student outcomes.
Springboard students benefit from online and in-person communities that allow them to connect with other Springboarders: students, mentors, and alumni. Our community initiatives offset the sense of isolation that can exist whilst learning online, and provide opportunities to absorb content and engage in content-rich interactions that complement students’ learning. In addition, students leverage Springboard communities to build relationships that help them to succeed in their course, job search, and throughout their careers.
The Opportunity
As Community Lead, you will own the overall Springboard student community experience, both online and offline. Today, our students interact through a combination of async (Slack chat communities for each course) and live (course office hours, virtual/in-person events) opportunities. You’ll work with our Community Talent—members of our community like students, alumni, and mentors who act as moderators, hosts, and organizers of these community spaces—by motivating and managing their performance to create an engaging community experience. You’ll execute and build upon the community initiatives that are in place today, gathering feedback from key stakeholders to help drive our ongoing roadmap and priorities for Springboard’s community efforts. You’ll work cross-functionally with the Program Operations, Product, Marketing, and other stakeholders to define and measure the impact of our community initiatives across channels.
In this role, you’ll have the unique opportunity to influence Springboard’s community strategy — a critical ingredient for Springboard’s success as we grow and strive to meet our ambitious mission of transforming one million lives by 2030.
The Springboard team of 220 works out of offices in the heart of San Francisco and Bengaluru. We’re backed by top investors, including Costanoa Ventures, Reach Capital, Learn Capital, Pearson Ventures, and the founders of LinkedIn and Princeton Review.
Working with us, you’ll enjoy competitive compensation, health insurance coverage, a 401k plan, generous learning and professional development budgets, and an opportunity to impact thousands of lives alongside a fun, dedicated and mission-driven team. To learn more about our team and culture, follow us on Instagram @springboardlife!
We are an equal opportunity employer and value diversity at our company. We welcome applications from all backgrounds and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
California Privacy Rights Notice for Job Applicants
Under the California Consumer Privacy Act (“CCPA”), Springboard is required to inform California residents who are job applicants about the categories of personal information we collect about you and the purposes for which we will use this information. This notice contains disclosures required by the CCPA and applies only to personal information that is subject to the CCPA.
Our mission is to Bridge the World's Skills Gap. Education is no longer a one-time investment made at the beginning of a career, it's a lifelong pursuit. We are reinventing education for the New Economy by enabling access to high-quality trainin...
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