Community Manager, CRM | LA or NY

Hypebeast Ltd. started from a sneaker website founded by Kevin Ma in 2005 to a publicly listed media company in 2016. With a total reach of over 44.6M users across all platforms, The media group boasts a global readership across Asia Pacific, North America, Europe and more, with the flagship platform available in 5 languages. The group has expanded its publishing brands to a wider scope in recent years, encompassing Hypebeast and its multiple content distribution platforms, HBX, our e-commerce and retail platform and Hypemaker, our global agency.

Ideal Candidate:

- You take initiative

- There is no task too small, teamwork mindset and ethic

- You understand that to begin, you will be required to ask questions and take action

- You understand the big picture, but still sweat the details: you can manage complex projects that span multiple teams and relationships (and catch the spelling mistake in this bullet point on the first read)

Responsibilities:

• Oversee and manage the HYPEBEAST community - including communication channels, moderation, platform management, and aggregating data for reports
• Execute on Community Activities, Activations, Campaigns, & more
• Implement CRM strategies to incentivize users to register, collect data, and funnel them across our ecosystem
• Support channel growth across cross-functional departments under the CRM LeadSupport the CRM lead with database management across the corporation, connecting touchpoints across multiple functions and data silos
• Develop an analytical framework to measure and report on the performance of community marketing initiatives
• Support & ideate on cross-functional B2B marketing campaigns on customer user journey & flow

Requirements:

• Three (3) or more years of relevant community management or CRM experience with demonstrated success
• Strong understanding of digital marketing processes & operations + familiarity with marketing technologies
• Comfortable with technology and adapting to new software & processes
•  Data literacy is a must!

DISCLAIMER:

• PLEASE DO NOT APPLY IF NOT ELIGIBLE TO WORK IN THE UNITED STATES OR EXPERIENCE DOES NOT ALIGN WITH THE POSITION. ANY APPLICANTS THAT ARE NOT ELIGIBLE TO WORK IN THE UNITED STATES OR DO NOT HAVE EXPERIENCE OR STUDIES FOR THE POSITION WILL NOT BE CONSIDERED.

$75,000 - $85,000 a year

The Community Manager CRM role salary typically ranges from $75,000 to $85,000, plus discretionary variable compensation. Your actual compensation will be determined based on your skills, qualifications, and experience.

If you think you’ve got what it takes, please provide your cover letter, CV and expected salary

This position is based and located in Los Angeles or New York. Candidate must be eligible to work in the United States

Personal data collected is for recruitment purpose only.