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Email Marketing Specialist

About GameChanger:

We believe in the life-changing impact youth sports have on and off the field because they encourage leadership, teamwork, responsibility, and confidence—important life lessons that have the power to propel our youth toward meaningful futures. We recognize that without coaches, parents, and volunteers, organized youth sports could not exist. By building the first and best place to experience the youth sports moments important to our community, we are helping families elevate the next generation through youth sports.

So if you love sports and their community-building potential, or building cool products is your sport, GameChanger is the team for you. We are a remote-first, dynamic tech company based in New York City, and we are solving some of the biggest challenges in youth sports today.

The Position:

We are looking for an Email Marketing Specialist to join our Growth Marketing team, focusing on the creation and execution of our email marketing initiatives. You will be laser-focused on creating and optimizing emails for GameChanger users and associated GameChanger partners. We’re seeking an HTML expert who can develop, deploy and report back on the results of sequenced, ad-hoc and triggered email campaigns across our 4 key customer audiences. You will build acquisition, retention, and reactivation email campaigns as part of a comprehensive overall marketing strategy, develop and execute audience segmentation and targeting, and have a hand in both QA and A/B testing. 

What You’ll Do:

  • Develop HTML emails for GameChanger users and partner audiences. 

  • Work cross-functionally with Product Marketing Managers, Content, Brand Design, Experiential / Activation teams and Business Development  to increase YOY performance of revenue attainment via email outreach efforts.

  • Plan and execute QA testing initiatives across campaigns.

  • Monitor email performance & report findings to stakeholders.  

  • Plan and execute A/B testing initiatives.

  • Leverage audience segmentation & targeting to create diverse email programs throughout the customer lifecycle.

Who You Are:

  • 3+ years of email marketing experience with an understanding of full lifecycle marketing, triggered messaging, and audience segmentation.

  • Strong HTML and CSS experience.

  • Understanding of responsive email design, QA testing, and email best practices.

  • Prior experience with Braze and HubSpot preferred. 

  • Basic knowledge of sports required.

  • Ability to work cross-functionally across multiple teams and organizations.

  • Prior management of email campaigns with strong organizational, communication, and coordination skills.

  • Experience working in a start-up to scale environment.

  • Change-ready - you understand that things constantly evolve and can flawlessly adapt and excel within a hyper-growth environment.

  • Experience with Liquid, in-app, and push notifications a bonus.

Perks:

  • Work remotely throughout the US* or from our well-furnished, modern office in Manhattan, NY.

  • Unlimited vacation policy.

  • Paid volunteer opportunities.

  • WFH stipend - $500 annually to make your WFH situation comfortable.

  • Snack stipend - $60 monthly to have snacks shipped to your home office.

  • Full health benefits - medical, dental, vision, prescription, FSA/HRA., and coverage for family/dependents.

  • Life insurance - basic life, supplemental life, and dependent life.

  • Disability leave - short-term disability and long-term disability.

  • Retirement savings - 401K plan offered through Vanguard, with a company match.

  • Company paid access to a wellness platform to support mental, financial and physical wellbeing.

  • Generous parental leave.

  • DICK’S Sporting Goods Teammate Discount.

We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The target salary range for this position is between $100,000 and $120,000. This is part of a total compensation package that includes incentive, equity, and benefits for eligible roles. Individual pay may vary from the target range and is determined by several factors including experience, internal pay equity, and other relevant business considerations. We constantly review all teammate pay to ensure a great compensation package that is fair and equal across the board.

*DICK'S Sporting Goods has company-wide practices to monitor and protect us from compliance and monetary implications as it pertains to employer state tax liabilities. Due to said guidelines put in place, we are unable to hire in AK, DE, HI, IA, LA, MS, MT, OK, and SC.

IMPORTANT NOTICE: All official recruitment communications from GameChanger will come from an email address ending in @gc.com and/or no-reply@ashby.hq.com. If you receive communication from any other domain, please be cautious, as it is likely fraudulent.

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CEO of GameChanger
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Sameer Ahuja
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What You Should Know About Email Marketing Specialist, GameChanger

Welcome to GameChanger! We're on a mission to transform youth sports into a powerful tool for growth and community building, and we're looking for an Email Marketing Specialist to join our Growth Marketing team in New York City. If you’re passionate about both the sports world and marketing, this is an exciting opportunity for you! As our Email Marketing Specialist, you'll be at the forefront of our email campaigns, crafting and optimizing compelling messages for GameChanger users and partners. Your expertise in HTML will play a pivotal role in developing visually stunning emails that captivate our audience. You’ll collaborate closely with various teams—from Product Marketing to Brand Design—to enhance campaign performance and maximize revenue. QA testing and A/B testing will be part of your toolkit, ensuring that our emails not only look great but also drive results. With 3+ years of email marketing experience, knowledge of audience segmentation, and working familiarity with tools like Braze and HubSpot, you'll help shape the future of how we connect with our users. Plus, you'll enjoy perks like remote work flexibility, unlimited vacation, and health benefits. So, if you thrive in a fast-paced, ever-evolving environment and understand the nuances of effective email marketing, GameChanger may just be the next step in your career! Join us as we empower the next generation through youth sports.

Frequently Asked Questions (FAQs) for Email Marketing Specialist Role at GameChanger
What are the responsibilities of the Email Marketing Specialist at GameChanger?

As an Email Marketing Specialist at GameChanger, your responsibilities include developing HTML emails, optimizing email campaigns, collaborating with cross-functional teams to enhance performance, executing QA and A/B testing, and monitoring email performance. You'll ensure our email outreach effectively increases engagement and revenue from our key customer audiences.

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What qualifications do I need to be an Email Marketing Specialist at GameChanger?

To qualify for the Email Marketing Specialist role at GameChanger, you need at least 3 years of email marketing experience, strong HTML and CSS skills, and a solid grasp of responsive email design. Familiarity with tools like Braze and HubSpot is preferred. Additionally, having a basic knowledge of sports and the ability to thrive in a fast-paced environment are essential for success.

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How does GameChanger approach audience segmentation for email campaigns?

At GameChanger, the Email Marketing Specialist leverages audience segmentation to tailor email content to diverse customer segments based on lifecycle stages. This targeted approach helps in optimizing engagement and retention rates, ensuring that our email content resonates with various user demographics and their specific needs.

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What tools does GameChanger use for email marketing?

GameChanger utilizes tools like Braze and HubSpot for email marketing initiatives. Familiarity with these platforms, along with basic knowledge of Liquid for coding dynamic content, is advantageous for the Email Marketing Specialist to effectively manage campaigns and audience engagements.

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What benefits does GameChanger offer to its Email Marketing Specialist?

The benefits for the Email Marketing Specialist at GameChanger include a generous remote work policy, unlimited vacation, full health benefits (medical, dental, vision), a 401K with company matching, wellness platform access, and ample opportunities for professional growth within a dynamic tech environment focused on youth sports.

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Common Interview Questions for Email Marketing Specialist
Can you describe your experience with HTML and CSS in email marketing?

When answering, be specific about projects where you've applied your HTML and CSS skills. Mention the types of emails you've created, how you ensured responsive designs, and any challenges you faced. Highlight your problem-solving abilities and a strong understanding of email best practices.

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How do you approach A/B testing for email campaigns?

Discuss your methodology for A/B testing. Explain how you choose what elements to test—like subject lines or call-to-action buttons—and how you analyze the results to inform future campaigns. Emphasize your analytical skills and an understanding of the key performance indicators you monitor.

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What are your strategies for audience segmentation in email marketing?

Share your approaches for segmenting audiences based on demographics, behaviors, and lifecycle stages. Explain how segmentation enhances relevance and engagement in your campaigns and provide examples of successful segmented campaigns you've managed.

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How do you measure the success of your email marketing campaigns?

Talk about the metrics you track—like open rates, click-through rates, and conversion rates. Connect these metrics to overall business goals, and share your experience analyzing performance data to make informed recommendations and optimizations for future campaigns.

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What email marketing platforms are you most familiar with?

List the platforms you’ve used, focusing on Braze and HubSpot as they're preferred at GameChanger, and discuss your proficiency with them. Provide examples of campaigns you've executed using these tools and any unique features you have leveraged.

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Describe a time when you faced a significant challenge in email marketing and how you overcame it.

Choose a specific challenge, such as low engagement rates or deliverability issues. Describe what steps you took to analyze the problem, the solutions you implemented, and the results you achieved, highlighting your critical thinking and adaptability.

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How do you keep up with email marketing trends and best practices?

Share resources you use to stay current, such as industry blogs, webinars, or conferences. Discuss any particular trends you’ve recently adopted in your own work, demonstrating your commitment to continuous improvement and innovation in email marketing.

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What role does collaboration with other teams play in your email marketing strategy?

Discuss how you work with cross-functional teams, like Product Marketing, to align on goals and messaging. Provide examples of successful collaborative projects, illustrating how effective communication and teamwork enhance the overall success of email campaigns.

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Can you give an example of a successful email campaign you managed?

Be specific about the campaign, including goals, target audience, and the approach you used. Highlight the results and any insights you gained that you would apply to future campaigns, showcasing your ability to drive positive outcomes.

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Why do you want to work as an Email Marketing Specialist at GameChanger?

Express your genuine enthusiasm for the mission and values of GameChanger. Link your skills and experiences to the role’s responsibilities, demonstrating how your passion for sports and marketing aligns with the company’s goals and vision.

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GameChanger provides teams across the country with live video streaming, team management and scorekeeping capabilities. We connect families, friends and generations to follow their athletes’ journey in a simple and powerful way.

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Full-time, remote
DATE POSTED
December 17, 2024

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