Sales Development Representative, Scribe (Utah)

As a Sales Development Representative at Scribe, you’ll be responsible for sourcing new business opportunities where you focus on relationship-based selling. You’ll make cold calls and prospect potential clients, aligning Commure + Athelas's innovative healthcare solutions with their business objectives. Managing objections and collaborating with your team will also be key aspects of your role, as you work towards achieving and exceeding opportunity creation quotas.

To be successful in the Sales Development Representative role at Scribe, you'll ideally hold a four-year degree in Business or a related field and have experience in a sales role, preferably in software sales. A proven track record of leadership, strong communication skills, and the ability to engage confidently with healthcare professionals from various levels are essential for this position.

The Sales Development Representative role at Scribe is designed to equip you with foundational sales skills that will pave your way to becoming a successful Account Executive. Through hands-on experience, you’ll learn effective prospecting and sales cycle management while collaborating with a high-performing team and gaining deep insights into the healthcare industry.

At Commure + Athelas, the company culture is highly driven and mission-focused. We work hard and fast, knowing our efforts are contributing to meaningful change in the healthcare sector. The environment promotes collaboration and support, with room for diverse backgrounds and experiences to come together to drive success.

As a Sales Development Representative at Scribe, you'll enjoy competitive benefits, including unlimited PTO, comprehensive medical, dental, and vision plans, and generous parental leave policies. These offerings reflect our commitment to employee well-being and a healthy work-life balance.

When handling objections, it’s vital to listen actively to concerns, validate the prospect's feelings, and then respond with a tailored solution that highlights how our offerings align with their needs. Demonstrating understanding and simultaneously showcasing your product’s value can turn objections into opportunities.

Discuss any specific instances where you utilized sales metrics to achieve your goals, such as tracking calls made, follow-ups initiated, and quotas reached. Sharing tangible figures reflects your ability to manage the sales process effectively and demonstrates your result-oriented approach.

Display a genuine passion for achieving results, helping others, and personal growth. Share examples of how reaching goals and celebrating team success drives you to excel as a Sales Development Representative, showing your alignment with Commure + Athelas's mission-driven culture.

Take an individualized approach by researching the client's business needs and pain points upfront. When you meet with them, build rapport, ask open-ended questions, and actively listen to their challenges to position our solutions as effective answers to their needs, demonstrating empathy and understanding.

Techniques for effective cold calling include preparing a strong opener, clearly stating the value proposition, and asking open-ended questions to engage the prospect. Practicing good phone etiquette and following up with personalized emails can enhance the cold call experience and increase engagement.

Prioritization in a fast-paced environment comes down to understanding deadlines and the impact of each task on achieving sales goals. Utilizing tools like to-do lists and maintaining regular check-ins with your team can help ensure you stay organized and focused on what drives results.

Familiarize yourself with our product suite, including features like staff duress alerting and patient engagement tools. Discuss how these technologies improve healthcare efficiency, which showcases your commitment to understanding and sharing the value we bring to our clients.

Maintaining relationships involves regular follow-ups, sharing resources relevant to their interests, and personalizing interactions based on their unique challenges. This consistent engagement builds trust and demonstrates your dedication to their success even before they become customers.

Discuss any strategies you've successfully used to identify and enter new markets, such as conducting thorough market research, tailoring messages for specific audiences, or leveraging existing networks. Concrete examples can illustrate your capability to expand business opportunities.

Share a specific situation where you faced a challenge, describe the steps you took to address it, and conclude with the positive outcome. This response demonstrates your problem-solving skills and resilience—a critical asset for a Sales Development Representative.