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BestDrive Commercial Sales Associate - job 1 of 2

Company Description

BestDrive, a wholly owned subsidiary of Continental, is quickly becoming the top choice among commercial trucking fleets for our high-quality products and exceptional service. BestDrive Commercial Tire Centers specializes in providing fleet customers with innovative tire solutions including award winning Continental and General Tire brand products, innovative commercial solution products such as ContiPressureCheck, and a wide array of multi-brand truck tires to address all market segments. Since our founding in 2012, we presently have 25 locations throughout the United States and continue to rapidly expand our footprint throughout the country

Job Description

Position Overview:

The Commercial Sales Associate is the main contact for sales and service in a thriving Commercial Tire Dealership. The Commercial Sales Associate is in charge of sales for area fleets as well as promoting new tires, retreads and tire services. Daily solicitation of existing store accounts, as well as calling on prospective new accounts are essential to building a profitable book of business.

Essential Duties and Responsibilities:

  • Solicit commercial truck tire accounts in designated areas
  • Responsible for the sale of  Industrial tires, new truck tires, retreads and services
  • Maintain current accounts with regular sales calls and follow up to accounts
  • Learn and work through the existing business operating system for billing of above sales channels
  • Maintain an acceptable profit margin
  • Actively seeking new accounts and represent the company to potential customers.
  • Developing and maintaining a thorough knowledge of products and services to provide accurate information to customers.
  • Meeting established sales and gross profit goals.
  • Evaluating customer needs and making recommendations
  • Preparing weekly sales plans and completing all call reports following established company procedures.

Qualifications

Required Qualifications:

  • High School Diploma or GED 
  • Valid Driver's license in good standing
  • Ability to obtain a DOT med card
  • Previous Sales Experience
  • Ability to work in a results ­oriented, fast ­paced environment as part of a team
  • Good oral and written communication ability
  • Must be able to pass a background check including employment history, SSN verification, criminal history, etc.
  • Must be able to pass a physical exam and drug test

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Preferred Qualifications:

  • Previous Commercial Tire Sales Experience
  • 5+ years experience in the tire industry
  • Retread tire knowledge

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Additional Information

Work Environment & Physical Requirements

  • Work hours are generally 7-5 Monday – Friday.  Saturday and evenings as needed; may have little to no advance notice.
  •  This position operates in all types of indoor and outdoor work environments, therefore exposure to heat and cold is to be expected.
  • While performing the duties of this job, employee is regularly required to stand, bend, climb, lift and walk. 
  • Required to handle hazardous materials and wear various forms of protective equipment (safety shoes, gloves, protective eyewear, etc.). Comply with OSHA regulations and safety requirements. 
  • Required to lift 50-75 lbs. routinely; may be required to occasionally lift up to 100 lbs. individually.
  • Travel: 75% within Regional Area

Why you should apply:

 Immediate Benefits

  •  Paid Time Off
  • Employee Discounts
  • Employer 401(k) Match
  • And more benefits that come with working for a global industry leader!

EEO-Statement:

EEO / AA / Disabled / Protected Veteran Employer. Continental offers equal employment opportunities to all qualified individuals, without regard to unlawful consideration to race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, veteran status, or any other status protected by applicable law. In addition, as a federal contractor, Continental complies with government regulations, including affirmative action responsibilities, where they apply. To be considered, you must apply for a specific position for which Continental has a current posted job opening. Qualifying applications will be considered only for the specific opening(s) to which you apply. If you would like to be considered for additional or future job openings, we encourage you to reapply for other opportunities as they become available. Further, Continental provides reasonable accommodations to qualified individuals with a disability. If you need assistance in the application process, please reply to [email protected] or contact US Recruiting at 248.393.5566. This telephone line and email address are reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application, if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a call back.

 

Ready to drive with Continental? Take the first step and fill in the online application.

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What You Should Know About BestDrive Commercial Sales Associate, Continental

Join BestDrive as a Commercial Sales Associate at our Jacksonville, IL location and become the heartbeat of our thriving Commercial Tire Dealership! As a key player, you'll be the primary contact for sales and service, focusing on our impressive range of products including new truck tires, retreads, and various tire services tailored for our fleet customers. Your daily tasks will involve reaching out to both existing accounts to maintain those relationships and prospecting for new fleet accounts to ensure we keep expanding our profitable book of business. This is a fantastic opportunity to showcase your skills in a fast-paced environment where your proactive approach will shine. You’ll dive deep into our business systems for efficient billing while working hard to meet and exceed sales and profit goals. A blend of product knowledge and interpersonal skills will enable you to effectively evaluate customer needs and make tailored recommendations. With a commitment to ongoing professional development, you’ll always stay informed about product features to empower our customers with the best tire solutions available. If you’re someone with previous sales experience, particularly in the tire industry, and you enjoy building lasting customer connections, this may be the perfect position for you. Join our passionate team at BestDrive and drive your career forward!

Frequently Asked Questions (FAQs) for BestDrive Commercial Sales Associate Role at Continental
What are the responsibilities of a Commercial Sales Associate at BestDrive?

As a Commercial Sales Associate at BestDrive, your primary responsibilities include soliciting commercial truck tire accounts, maintaining relationships with existing clients through regular sales calls, and actively seeking new accounts. You'll be selling products such as industrial tires, retreads, and services while ensuring you meet sales and profit goals. You’ll also need to learn our existing business operating system for efficient billing and prepare weekly sales plans, effectively evaluating customer needs to offer solutions.

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What qualifications do I need to apply for the Commercial Sales Associate position at BestDrive?

To qualify for the Commercial Sales Associate position at BestDrive, you'll need a high school diploma or GED, a valid driver's license, and the ability to obtain a DOT medical card. Previous sales experience, particularly in the tire industry, is highly preferred. Strong oral and written communication skills are also essential, along with the ability to thrive in a results-focused and fast-paced environment.

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Is previous tire sales experience necessary for the Commercial Sales Associate role at BestDrive?

While previous tire sales experience is preferred for the Commercial Sales Associate role at BestDrive, it is not strictly necessary. What’s critical is your ability to connect with customers and understand their needs. If you bring a strong sales background along with a willingness to learn about tires and tire services, this role could be a great fit for you.

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What can I expect in terms of working hours as a Commercial Sales Associate at BestDrive?

As a Commercial Sales Associate at BestDrive, the typical work hours are Monday through Friday, from 7 AM to 5 PM. Flexibility is important, as you may occasionally be required to work on Saturdays or evenings, often with little to no advance notice. This role also includes significant travel, as you will be visiting clients across the regional area, maintaining and growing your accounts.

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What are the benefits provided to Commercial Sales Associates at BestDrive?

Working as a Commercial Sales Associate at BestDrive comes with immediate benefits, including paid time off, employee discounts, and an employer 401(k) match. Additionally, you’ll be part of a global industry leader, which often provides further perks and growth opportunities as the company continues to expand.

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Common Interview Questions for BestDrive Commercial Sales Associate
How do you approach building relationships with clients as a Commercial Sales Associate?

Building relationships with clients starts with understanding their needs and maintaining regular communication. When answering this question, emphasize your strategies for effective follow-ups, personalization in your outreach, and how you adapt your sales techniques to meet the unique requirements of each customer.

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Can you describe a time when you successfully closed a challenging sale?

Use the STAR method (Situation, Task, Action, Result) to detail a challenging sales scenario you faced. Highlight your problem-solving skills, the techniques you employed to overcome objections, and the eventual success you achieved, which would resonate with the responsibilities of a Commercial Sales Associate at BestDrive.

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What strategies would you utilize to prospect new accounts for BestDrive?

When discussing your strategies for prospecting, consider highlighting the importance of research, networking, and utilizing digital tools for outreach. Mention how you would tailor your approach to attract fleet managers specifically, although mentioning persistence and follow-up is key as well.

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How do you manage time and prioritize tasks, especially when soliciting multiple clients?

Time management and prioritization are crucial in the sales field. Share specific tools or methods you use for planning your week, such as calendars or CRM software. Provide examples of how you juggle tasks between maintaining existing accounts and prospecting new ones effectively.

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Why do you want to work in the tire industry, specifically for BestDrive?

Express your enthusiasm for the tire industry and its impact on the transportation sector. Connect your passion with what you know about BestDrive's reputation for quality service and products. Emphasize your motivation to be part of a company that values innovation and customer satisfaction.

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How would you handle a complaint from a customer regarding tire performance?

Acknowledge the complaint with empathy and understanding when answering this question. Describe your process for investigating the issue, communicating transparently with the customer, and ensuring they receive a satisfactory resolution while upholding BestDrive's commitment to quality and service.

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What do you know about BestDrive’s product offerings?

Research BestDrive’s product range before the interview and mention their innovative tire products, retreads, and commercial solutions like ContiPressureCheck. This showcases your preparation and alignment with the company's goals, indicating your enthusiasm for the role and the brand.

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Describe your experience with maintaining client relationships.

Focus on your customer relationship management skills. Discuss techniques you use to stay in touch with clients, track their needs, and ensure satisfaction. Highlight any tools or methods including CRM software you’ve used to manage these relationships effectively.

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What do you consider the most important skill for a Commercial Sales Associate and why?

Articulate a skill that you believe is vital for the role, such as communication, adaptability, or problem-solving. Provide examples from your past experiences that highlight your proficiency in that skill and how it would help you succeed at BestDrive.

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How do you stay updated on industry trends and changes in the tire market?

Staying informed about industry trends is essential. Discuss various sources you utilize, such as trade publications, industry conferences, or online platforms, and your approach to sharing valuable insights with your team to enhance performance and service.

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DATE POSTED
December 25, 2024

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