Senior Manager, Legal Operations

Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care. 

Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more.

Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare!

About the Role

We are seeking an experienced and strategic Head of Legal Operations to lead the transformation of our small but growing in-house legal team at Commure. As the leader responsible for Legal Operations, you will be instrumental in optimizing and scaling the legal department’s operations to support the rapid growth of the company. You will drive efficiency across legal processes, from contract lifecycle management (CLM) and project tracking to budgeting and legal technology integration.

The ideal candidate will have a deep understanding of legal operations, a passion for process improvement, and experience in managing tools and workflows that enhance legal team performance. You will work closely with internal stakeholders to improve legal operations, streamline workflows, and enable the legal team to effectively contribute to the company’s success.

This position will be hybrid, 3 days onsite, in our Mountain View, CA.

What You'll Do

• Legal Operations Strategy & Process Optimization:

  • Own and continuously refine the Contract Lifecycle Management (CLM) system and related tools, including automation of form creation, self-service options, playbooks, and management of templates and workflows.

  • Partner with cross-functional teams (Sales, IT, Procurement) to enhance the contracting process and drive seamless integrations between legal, sales, and purchasing systems, particularly Salesforce and other enterprise tools.

  • Lead the Legal Team's data analytics strategy, developing and maintaining regular reports that demonstrate the business value of legal operations, especially with tools like Ironclad.

  • Develop and execute the Legal Team budget, assisting the DGC with forecasting, spend tracking, and cost-saving initiatives.

  • Design and implement training programs on workflows, contract lifecycle management, and operational improvements across the legal team.

• Operational Excellence:

  • Manage offshore contract administration personnel responsible for the administration of day-to-day legal operations, including contracts management and  records retention.

  • Oversee data privacy programs and ensure compliance with data governance, privacy policies, and regulations.

  • Implement and track new operational processes for compliance, including data deletion and legal governance procedures.

  • Streamline the process for onboarding and offboarding outside counsel, as well as internal legal team members.

• Technology and Tool Integration:

  • Drive the adoption and effective use of legal technology tools (e.g., Lexion/Linksquares, Salesforce, Coupa) to automate and optimize legal workflows.

  • Lead the development of self-service playbooks and other tools that increase efficiency, including AI-driven solutions for contract review.

  • Oversee the implementation and management of legal department tools related to project tracking, task management, and reporting.

• Cross-Functional Collaboration:

  • Collaborate closely with internal stakeholders, including Legal, IT, Finance, and Sales, to align on global contract policies, lifecycle management, and integration of legal workflows with business operations.

  • Provide administrative support for the legal team, including document management, metadata validation, and troubleshooting workflow issues.

• Thought Leadership & Industry Engagement:

  • Serve as a thought leader within the legal operations community, driving best practices, innovation, and continuous improvement across the function.

What You Have

• Bachelor's degree required. JD, MBA or other advanced data analytics degree is a plus.

• 8+ years of experience in legal operations, with a proven track record of success in scaling legal teams, processes, and technology.

• Expertise in implementing and managing legal workflows and tools, such as CLM systems (e.g., Ironclad, Lexion, Linksquares), contract management, and AI-driven legal tech.

• Experience with Salesforce integration and managing legal administration for both sales and legal teams.

• Strong background in legal team budgeting—experience with forecasting, accrual monitoring, vendor management, and cost-saving initiatives.

• Exceptional analytical skills, with the ability to generate and present data-driven reports to stakeholders at all levels of the organization.

• Proven ability to successfully manage cross-functional projects and collaborate with business teams to align legal operations with broader company goals.

• Strong communication skills, with the ability to distill complex legal and operational information into clear and concise reports, presentations, and training materials.

• Experience in training legal teams and stakeholders on new technologies and workflows to improve adoption and proficiency.

• A collaborative mindset, with the ability to build strong working relationships across departments.

• Strong project management skills with an ability to handle multiple priorities and meet deadlines in a fast-paced environment.

• Exceptional attention to detail and organizational skills.

Why you’ll love working at Commure + Athelas:

• Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector. 

• Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. 

• Incredible Growth: Prior to our merger, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. 

• Competitive Benefits: Flexible PTO (pending specific geographical locations) , medical, dental, vision, maternity and paternity leave. Note that benefits are subject to change and may vary based on jurisdiction.

Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.

Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com or @commure.com. Any emails from other domains are not affiliated with our organization.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.