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Receiving Specialist & Sales Associate

Company Description

Average total pay: $16.50 - $20+ an hour (hourly base pay + uncapped tiered commission structure, based on meeting your sales goal)

 

Comoto Holdings is America’s largest and fastest-growing omnichannel platform in the powersports aftermarket-products industry; dedicated to advancing the experience of powersports enthusiasts across the globe. Comoto’s brands, RevZilla, Cycle Gear, J&P Cycles, REVER, and Common Tread,  deliver premium products, dedicated expertise, engaging media, and passionate customer support of the powersports community, through best-in-class e-commerce and retail experiences.

Job Description

What to expect when you work here

As a Receiving Specialist & Sales Associate, you will be responsible for managing the store's backroom operations by receiving products into the POS system, keeping products organized and accounted for, and helping process weekly pallets. You would also be in charge of processing damaged or defective products back to the Fulfillment Center, and reporting these items to the Inventory Control Team. Additionally, you would be responsible for providing every customer with a great experience. You will be expected to maintain a strong sense of product knowledge, and to provide customers with in-depth information on product features and benefits.

You can expect our 5 Core Values to drive everything we do.

Aim For The Podium:

  • We provide an outstanding shopping experience and deliver exceptional customer service - the Receiving Specialist & Sales Associate ensures this is possible by maintaining accurate inventory, ensuring proper placement and display of merchandise, and completing price updates
  • We provide an outstanding shopping experience and deliver exceptional customer service. Sales Associates are responsible for hitting their daily/weekly/monthly sales goals
  • Maintain store presentation according to company standards, including store housekeeping, merchandising, and retail standards. This includes the backroom and workstations.
  • Maintain awareness of all product knowledge information, merchandise promotions, and advertisements set forth by the Marketing Team

Take Risks; Wear a Helmet:

  • It never hurts to try something new. We are always looking to grow and progress and want to hear all your new ideas.
  • As a Receiving Specialist & Sales Associate, the planogram will be your guiding light to properly displaying monthly sales, but you will also be encouraged to use your creativity and try new ideas
  • Don't be afraid to fail; no one is right all the time, but you can always be well-prepared.

Share The Road: 

  • We take the health, safety, and wellness of our employees seriously. Our Wellness program and safety committee offer workshops, classes, resources, etc. to all of our team members 
  • Our Diversity, Equity, and Inclusion Council and Employee Resource Groups promote open and honest communication, remove barriers, and champion policies to build a more equitable environment
  • Do the right thing, always. A friendly and upbeat personality is a must

Keep It Real:

  • You will split your time between receiving hours and selling hours (the split will vary depending on season and/or store operational needs). You will earn your hourly base pay rate during receiving hours. During selling hours, you will have a chance to earn commission, on a tiered structure based on meeting your sales goals
  • Full-Time benefits include Medical/Dental/Vision/Life/Accident, Paid Time Off, 401K, and a generous employee discount
  • Because a whole lot of life happens between paychecks, Comoto also offers a voluntary benefit to all team members called DailyPay which allows for secure, instant transfers of earned pay before payday. This benefit is available to all team members immediately upon hire
  • We strongly value training and development - with that, your first 5 shifts will be base pay only, so you may focus on learning

Fuel Your Passion:

  • Work in an industry that you are passionate about!
  • We are a growing company, and we promote from within - career opportunities!
  • Exciting opportunities to represent Cycle Gear at special events -- International Motorcycle Show, motocross races, etc.
  • We have the best customers! Riders are passionate, friendly, charitable, community-minded people, and we get to interact with them every day!

Qualifications

Our next Receiving Specialist & Sales Associate has:

  • Previous retail, inventory management, customer service, or sales experience
  • Ability to work retail schedule, including occasional nights/evenings, weekends, and holidays
  • Strong computer acumen, writing, and math ability to count and manage inventory and control cash
  • A self-starter mentality with a strong attention to detail
  • An open mind, and is eager to learn and be a part of the riding community
  • Experience with computers and POS systems (particularly RetailPro)
  • Motorcycle riding, knowledge, or interest (not a must, but a plus!) 

Additional Information

Cycle Gear provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Average salary estimate

$37960 / YEARLY (est.)
min
max
$34320K
$41600K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Receiving Specialist & Sales Associate, Comoto

Looking for an exciting opportunity in retail? Join Comoto Holdings as a Receiving Specialist & Sales Associate at our Pacheco, CA location! At Comoto, we are proud to be the go-to destination for powersports enthusiasts across the globe, thanks to our brands like RevZilla, Cycle Gear, J&P Cycles, and more. In this role, you’ll manage the store’s backroom operations, ensuring products are received and organized seamlessly while also supporting our customers on the sales floor. You'll make sure our inventory is always accurate and up-to-date while contributing to a fantastic shopping experience. This dual role means you’ll not only keep things running smoothly but also interact with our amazing community of riders, sharing your product knowledge and offering the best in customer service. We prioritize your growth and success with earning potential that goes beyond base pay, thanks to an uncapped commission structure. Plus, you can enjoy benefit offerings including health care, paid time off, a generous employee discount, and more. Our vibrant company culture encourages you to be creative, take risks, and foster a truly welcoming environment. So, if you're passionate about the powersports industry and ready to provide top-notch service, we want to hear from you!

Frequently Asked Questions (FAQs) for Receiving Specialist & Sales Associate Role at Comoto
What does a Receiving Specialist & Sales Associate do at Comoto Holdings?

As a Receiving Specialist & Sales Associate at Comoto Holdings, you’ll be responsible for managing the backroom operations by receiving inventory into the POS system while also maintaining product organization and accuracy. Additionally, you will assist customers on the sales floor, providing them with product insights and ensuring they have an exceptional shopping experience.

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What are the benefits of working as a Receiving Specialist & Sales Associate at Comoto Holdings?

At Comoto Holdings, you can expect a competitive hourly wage of $16.50 - $20+ per hour, along with an exciting tiered commission structure. Other benefits include medical/dental/vision coverage, paid time off, a 401K plan, employee discounts, and access to the DailyPay benefit for early wage access.

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How does the commission structure work for a Receiving Specialist & Sales Associate at Comoto Holdings?

The commission structure for a Receiving Specialist & Sales Associate at Comoto Holdings is uncapped and tiered, meaning the more you sell, the more you earn. You'll have opportunities to meet and exceed sales goals throughout the month, allowing for increased earning potential beyond your base pay during your selling hours.

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What kind of experience is required for the Receiving Specialist & Sales Associate position at Comoto Holdings?

To excel as a Receiving Specialist & Sales Associate at Comoto Holdings, candidates ideally should have previous experience in retail, inventory management, customer service, or sales. A self-motivated attitude, strong attention to detail, and familiarity with computers or POS systems are also beneficial.

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What is the work environment like for a Receiving Specialist & Sales Associate at Comoto Holdings?

Working at Comoto Holdings as a Receiving Specialist & Sales Associate means being part of a dynamic team in the lively powersports industry. We uphold a vibrant company culture that encourages creativity, teamwork, and an enthusiastic approach to customer service, ensuring you feel like an impactful part of our community.

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Will I receive training if I become a Receiving Specialist & Sales Associate at Comoto Holdings?

Absolutely! Comoto Holdings values training and development, meaning you will receive thorough onboarding and training during your first shifts. This focus on learning will prepare you for your responsibilities while you earn a competitive wage.

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What opportunities for career growth are available for Receiving Specialist & Sales Associates at Comoto Holdings?

As a rapidly growing company, Comoto Holdings is committed to promoting from within. As a Receiving Specialist & Sales Associate, you'll have the chance to develop your skills and move up within the organization, with exciting opportunities available in a variety of roles.

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Common Interview Questions for Receiving Specialist & Sales Associate
How would you handle a difficult customer as a Receiving Specialist & Sales Associate?

When faced with a difficult customer, it's essential to remain calm and empathetic. Listen actively to their concerns and make an effort to understand their needs. Once you grasp the situation, offer solutions or alternatives to resolve the issue and reinforce your commitment to customer satisfaction. This highlights your customer service skills.

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Can you describe your experience with inventory management?

Discuss any previous roles where you have managed inventory, such as tracking stock levels, receiving shipments, and using inventory management systems. Highlight your attention to detail and any techniques you've employed to ensure accuracy, as these traits are crucial for a Receiving Specialist.

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What steps would you take to maintain organization in the backroom?

Organization is vital in backroom operations. You should explain a systematic approach, such as categorizing products by type, using labels for easy identification, and regularly auditing inventory. Mentioning any previous experiences where you improved organization can be beneficial.

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How do you ensure your product knowledge stays up to date?

To keep your product knowledge current, you can mention methods like attending training sessions, reading product manuals, actively engaging with store promotions, or discussing products with knowledgeable team members. This demonstrates your commitment to providing customers with accurate information.

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What do you believe is the key to providing exceptional customer service?

Exceptional customer service hinges on active listening and adaptability. Making a genuine effort to understand a customer's needs and being willing to go the extra mile to address them is key. You can share specific instances where you successfully did this in the past to strengthen your response.

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Can you provide an example of a time you met your sales goals?

Share a specific anecdote illustrating how you met or exceeded sales goals, detailing the strategies you employed, such as upselling or creating special promotions. This not only provides evidence of your capability but also showcases your proactive approach.

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How would you prioritize your tasks during a busy shift?

In a busy shift, effective prioritization is essential. You might explain that you would evaluate customer needs and immediate tasks, then create a plan to address them efficiently. Communicating with your team for support ensures that customer service is maintained throughout.

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What motivates you to be part of the powersports industry?

Express your passion for powersports and how it inspires you to work for Comoto Holdings. Whether it's the thrill of riding or the community that surrounds it, outlining your enthusiasm conveys your genuine interest in the role and the company.

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How do you handle tight deadlines and high-pressure situations?

Stressful situations require composed decision-making. Emphasize your ability to stay organized and focused, sharing techniques you might employ, such as prioritizing tasks and seeking assistance when needed. Being calm under pressure is essential in retail settings.

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What contribution can you make to foster a positive team culture?

You could highlight your commitment to collaboration and open communication. Sharing a example of how you inspired or motivated a team member in the past is a fantastic way to demonstrate your positive attitude and leadership qualities, even in a supportive role.

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Comoto is a free CV Manager application - the central place - where you can create, manage and distribute your CV's, Resume's, Curriculum Vitae's, Coverletters, etc. You can make a CV in less than a minute if you start by importing your LinkedIn p...

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