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Strategic Growth Manager - job 1 of 2

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.

SUMMARY

  • This is a fully onsite role and will report into our office located in Seattle, WA.
  • Our Strategic Growth team is the face of the company and the engine of our market expansion. As a Strategic Growth Manager, you are directly responsible for driving net-new revenue.
  • In its simplest form, the SGM’s role is to bring top producing agents to Compass by effectively selling the Compass value proposition (technology, marketing, culture and growth). Successful SGMs influence top agents to leave their current brokerage and join Compass. Since every agent is an independent contractor they can take their business wherever they receive the best value and support.
  • The refreshing part of this sale is that you are working directly with decision-makers, thus eliminating many of the hassles of selling to large corporations.

METRICS

  • This is a quota carrying role. Your quota per quarter is metric’d by the amount of Gross Commission Income (GCI) you successfully bring to Compass. GCI is a way to quantify an agent and equates to the amount of commission an agent’s produced in the prior 12 month period. Our deal size is anywhere from $200k - $3M+, with an average time to close at about 30 days.
  • You can meet quota each quarter by bringing on a number of individual agents or large agent teams. Your quota is based on the prior 12 months performance of that agent or team. It is not contingent upon their future production once at Compass.
  • You are tasked with helping agents understand why their business, and their clients, will benefit by moving to Compass.

NUANCES

  • This is a more humanized sale than your average sales process as you are dealing directly with decision makers. You can think of every agent as the CEO of their own business - with that comes a heightened degree of empathy needed to be successful in the sale, but also the ability for quick decisions.
  • Think about a top producing agent who’s been with a brokerage for 15+ years. Their personal and professional identity is often wrapped up in that brokerage’s brand. Successfully decoupling an agent from their prior brokerage takes outstanding patience, listening, agility and ultimate focus to get the deal done.
  • The equally demanding need for high IQ and EQ in this role has resulted in an incredibly high performing and driven team of diverse backgrounds such as investment banking, management consulting, law and enterprise sales.
  • By virtue of the space we are operating in, the talent on the team and the incredible momentum in our business, we are seeing our SGM’s conservatively generate 15x more revenue per head than the top tech firms in the world.

QUALIFICATIONS

  • B.A. or B.S. with 5+ years of relevant experience
  • Strong interpersonal skills, glass-half-full mentality
  • Self-starter attitude and ability to exercise judgment and solve difficult problems without direct supervision
  • Excellent communication skills; ability to effectively lead client meetings and presentations
  • Highly organized; ability to multi-task and handle multiple deadlines simultaneously
  • Track record of excellence across strategic, operational, and detail-demanding functional responsibilities

The base pay range for this position is $90,000-$110,000 annually; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.

Perks that You Need to Know About:

Participation in our incentive programs (which may include where eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, marriage leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.

 
Do your best work, be your authentic self.
At Compass, we believe that everyone deserves to find their place in the world — a place where they feel like they belong, where they can be their authentic selves, where they can thrive.  Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.

Notice for California Applicants

Los Angeles County Fair Chance Notice

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CEO of Compass
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Robert Reffkin
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Average salary estimate

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$90000K
$110000K

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What You Should Know About Strategic Growth Manager, Compass

Are you a strategic thinker with a passion for driving growth? At Compass, based in the vibrant city of Seattle, Washington, we’re looking for a dynamic Strategic Growth Manager to join our expanding team. Our mission is to revolutionize the real estate industry, empowering agents to provide exceptional service through our innovative platform. In this fully onsite role, you'll be at the forefront of our market expansion efforts, working directly with top-producing agents to showcase the incredible value Compass offers. Your primary responsibility will be to drive new revenue by influencing these agents to see the vast benefits of joining our team. You'll leverage your interpersonal skills, strategic mindset, and empathy to navigate a sale that is as human as it is impactful. The role is not just about hitting quotas, though that’s essential; it’s about creating meaningful relationships and guiding agents through the decision to transition from their long-term brokerages to Compass. If you have a background in investment banking, management consulting, or enterprise sales and thrive in a fast-paced, detail-oriented environment, we want to hear from you! A collaborative spirit and a strong sense of initiative will be key to your success in this position. With competitive compensation, benefits, and a culture that values diversity and inclusion, Compass is a place where you can truly thrive as your authentic self.

Frequently Asked Questions (FAQs) for Strategic Growth Manager Role at Compass
What qualities make a successful Strategic Growth Manager at Compass?

A successful Strategic Growth Manager at Compass needs strong interpersonal skills, empathy, and a proactive, self-starter attitude. Given the human element of the sale, understanding the needs of top-producing agents and being able to communicate the Compass value proposition effectively are essential. Additionally, adaptability and strong organizational skills play a crucial role in managing multiple deadlines and fostering relationships.

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How does the Strategic Growth Manager drive revenue at Compass?

The Strategic Growth Manager drives revenue at Compass by successfully bringing top-producing agents to the company. This involves understanding their current brokerage situations and illustrating how Compass’s technology, marketing, culture, and growth opportunities can significantly benefit their business. The role involves direct interactions with decision-makers, simplifying the sales process and enhancing connection.

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What is the compensation structure for a Strategic Growth Manager at Compass?

The compensation for a Strategic Growth Manager at Compass typically ranges from $90,000 to $110,000 annually, depending on experience and qualifications. In addition to base salary, you can expect bonuses and restricted stock units as part of the overall package. Total compensation may be complemented by various benefits aimed at ensuring a well-rounded work-life balance.

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What kind of experience is needed for the Strategic Growth Manager role at Compass?

Candidates for the Strategic Growth Manager role at Compass should possess a Bachelor's degree and have over five years of relevant experience, particularly in sales or business development contexts. Experience in fields like investment banking, management consulting, or real estate sales is particularly advantageous as it equips you with necessary skills in strategic thinking and relationship building.

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Is the role of Strategic Growth Manager at Compass remote or onsite?

The Strategic Growth Manager position at Compass is fully onsite, located in Seattle, Washington. This in-person collaboration is essential for building strong relationships with agents and effectively communicating the benefits of joining Compass in a personal and impactful way.

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What benefits does Compass offer to its employees?

Compass offers a comprehensive benefits package to its employees, including paid vacation, holidays, and sick time. Other benefits include medical, dental, and vision coverage, a 401(k) plan, and unique perks like parental support programs and pet insurance. The goal is to ensure employees feel cared for and supported in both their personal and professional lives.

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What is the work culture like at Compass?

The work culture at Compass is collaborative, energetic, and grounded in principles of entrepreneurship. The company is committed to diversity, equity, and inclusion, fostering an environment where employees can be their authentic selves and thrive both professionally and personally.

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Common Interview Questions for Strategic Growth Manager
How do you approach building relationships with top-producing real estate agents?

Building relationships with top-producing agents requires genuine interest and empathy. Start by understanding their business needs and challenges. Listening actively to their concerns and success stories helps establish trust. Utilize Compass's offerings to demonstrate how their move can elevate their business, ensuring you personalize your communication to their individual goals.

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Can you describe a successful sales experience and the strategies you used?

In your response, focus on a specific instance where your strategic approach led to a significant win. Detail the research you conducted on the agent or team, the tailored value proposition you presented, and how you navigated any objections they had. Highlight the outcome, emphasizing metrics such as GCI, and what you learned from that experience.

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What do you think are the biggest challenges facing agents when considering a brokerage change?

Agents often face emotional and practical challenges when switching brokerages. The emotional connection to their existing brand is strong, and they may fear losing support for their business. Address this in your response by discussing how recognizing these challenges is crucial. Describe how your role would involve easing these fears by showcasing the unique benefits Compass offers.

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How do you handle objections from potential recruits?

Handling objections requires patience and strong listening skills. Start by acknowledging the agent's concerns without becoming defensive. Use the opportunity to provide information that addresses their worries and reinforces the advantages of joining Compass. Tailor your responses with facts and success stories that resonate with their situation.

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Describe an instance where you had to motivate yourself to overcome a setback.

Share a specific setback you faced, detailing your thought process and actions. Emphasize the lessons you learned from the experience and how it motivated you to adapt or improve your strategies. Highlight the resilience and determination that you demonstrated, which are crucial qualities for a Strategic Growth Manager.

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What is your understanding of Compass's value proposition for agents?

Articulate your understanding of Compass’s offerings, including its innovative technology, robust marketing support, growth opportunities, and culture. You can also discuss the significance of community and belonging within Compass, making it clear why this value proposition is compelling to agents looking for a brokerage that aligns with their professional ambitions.

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How would you prioritize tasks in a fast-paced sales environment?

Prioritizing tasks effectively starts with understanding both short-term and long-term goals. Discuss how you would set daily or weekly objectives based on urgency and importance. Mention using tools for time management, maintaining an organized pipeline, and focusing on high-impact activities that drive revenue. Be sure to illustrate adaptability when priorities shift dynamically.

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What metrics do you consider when measuring sales success?

Key metrics include Gross Commission Income (GCI), number of recruits, and retention rates of agents brought in. Discuss how these metrics provide insight into both individual performance and overall growth for the company. Sharing your analytical approach to assessing results helps demonstrate your strategic mindset and commitment to achieving goals.

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Why do you want to work with Compass?

Express your admiration for Compass’s innovative approach to real estate and its commitment to agents’ success. Highlight how the mission resonates with you personally and why you believe your skills and background align with the company’s goals. This is your chance to showcase genuine enthusiasm and a desire to contribute to Compass’s growth.

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How would you describe your sales style and how it relates to the Strategic Growth Manager role?

Your sales style should embrace relationship-building and consultative selling. Describe how your style aligns with the humanized sales approach expected of a Strategic Growth Manager at Compass. Emphasize your ability to connect on a personal level while presenting compelling financial reasons for agents to make the switch. This reassures interviewers about your fit for their culture.

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Our mission is to help everyone find their place in the world. We are building the first modern real estate platform pairing the industry’s top talent with technology to make the search and sell experience intelligent and seamless. Our team is m...

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November 28, 2024

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