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Account Executive Mid Market

Connecteam is a TLV-based startup that’s on a mission to change the work experience for 80% of the world’s global workforce - the deskless employees. Our business management platform helps thousands of businesses thrive by taking away the daily hustle and complexities of managing teams, so they can have the peace of mind to grow and run their business.

What’s the job?

Do you know those people who get a great career opportunity at the perfect time and change their lives? Now it’s your chance to be one of them!
If you are looking for a challenging role that includes sales, products, and business development Then look no further and join us to establish our FIRST-EVER SDR role in Australia! 

As the face of Connecteam and the first point of contact with our customers, you will have a direct influence on our development and expansion! Become a product expert and an expert in consulting businesses from a wide variety of industries!

With all these important insights you will become the link between the product, the market, and all departments in Connecteam. 

As an Account Executive, your role includes consulting businesses who have signed up to the platform in order to make them paying customers, provide top-notch customer service, and help improve the product based on knowledge and feedback that you’ll gather!

What you'll be doing: 

  • You will become a product expert! 
  • The Account Executive position is a quota-carrying position; you will own the full sales cycle managing your own account pipeline and contributing to the team’s pipeline.
  • Be the company’s eyes –  No one in the company knows our clients better than the Sales team
  • Be the face of the company – Connecteam is known for our outstanding customer service and approach
  • Influence the product in the light of client demands and needs
  • Cross-department involvement and information sharing
  • Initiative independence and ownership

Qualifications:

  • 4+ years of international B2B sales experience in SaaS companies
  • Strong record of closing deals and over-achieving monthly quotas.
  • Strong customer relation skills and ability to interact with individuals at all levels in an organization.
  • Self-learner, autodidact, and high independence
  • Strong time management skills and ability to prioritize tasks to meet deadlines.  
  • Experience working with CRM and project management tools
  • Energetic, positive, and motivated– MUST
  • Team player with strong communications skills
  • Ability to work in a fast-paced, high-growth startup dynamic environment. 
  • Hungry to make a true impact and grow with us!
  • Ability to work remotely from Mon-Fri - must.

 

Joining Connecteam Is The Smart Move:

  • We build our people up. Every team member is treated as a long-term investment and we recognize the value in always nurturing and training them so they can go above and beyond in their skills and job duties.
  • We make an impact on our customer’s business. We are on a mission to provide managers of all business types and sizes with the tools they need to communicate, operate, engage, and run their deskless workforce. Our product offers them an effective and affordable solution to run their business.
  • We get the job done. Connecteam employees are passionate in executing their job duties so they can drive the company forward and provide real value to our customers. 
  • We have fun! From weekly happy hours to holiday parties, we always enjoy each other’s company (and good food, of course). Connecteam is like one big, happy family!
  • Everyone is welcome. Connecteam is committed to building an encouraging, caring, and supportive environment. We share a responsibility to support our team and enrich their lives. 

Together we will shape the future of work!

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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Account Executive Mid Market , Connecteam

Are you ready to take your career to the next level? Connecteam is seeking an enthusiastic Account Executive Mid Market based in beautiful Melbourne, Victoria. We're a TLV-based startup on a mission to revolutionize the work experience for deskless employees, and now you can join our adventure! As an Account Executive at Connecteam, you're not just selling software; you're nurturing relationships and transforming the way businesses operate. You'll dive deep into our innovative platform, becoming the go-to expert for clients from various sectors. This role is all about connection; you'll guide new users to become loyal customers while collecting valuable insights that influence our product's development. Imagine being the face of Connecteam, providing top-notch customer service and invaluable feedback that directly shapes the business's future. You'll have the freedom to manage your own sales pipeline, contributing to both your success and the success of our team. Our ideal candidate boasts 4+ years of B2B sales experience in SaaS, with a proven record of breaking monthly quotas and forging stellar customer relationships. If you’re a self-motivated, energetic individual who thrives in a fast-paced environment, this could be your golden opportunity. At Connecteam, we cherish each team member, offering training and growth opportunities that enrich skills and foster innovation. Join us, have fun, and help us shape the future of work!

Frequently Asked Questions (FAQs) for Account Executive Mid Market Role at Connecteam
What are the responsibilities of the Account Executive Mid Market at Connecteam?

As the Account Executive Mid Market at Connecteam, you will embrace a variety of essential responsibilities. Your primary duties will include nurturing potential clients, guiding them through their journey from sign-up to becoming paying customers. You will manage your own sales pipeline, oversee the full sales cycle, and provide outstanding customer service. Additionally, your role will involve gathering client feedback to influence product improvements and fostering cross-department communication to ensure optimal performance.

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What qualifications are needed for the Account Executive Mid Market role at Connecteam?

To be considered for the Account Executive Mid Market position at Connecteam, you should have at least 4 years of international B2B sales experience, particularly in SaaS companies. A strong history of closing deals and exceeding quotas is essential. Ideal candidates will possess excellent customer relation skills, strong communication abilities, and the capacity to thrive in a fast-paced, growing startup environment. Experience with CRM and project management tools is also beneficial.

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How does Connecteam support the growth and development of its Account Executive Mid Market employees?

Connecteam is dedicated to supporting the growth and development of its Account Executive Mid Market employees. We believe in building our people up as long-term investments, nurturing their skills through continuous training and support. Our collaborative environment encourages team members to share knowledge and ideas, ensuring everyone has the opportunity to excel and make a real impact on the company and our customers.

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What type of work environment can an Account Executive Mid Market expect at Connecteam?

As an Account Executive Mid Market at Connecteam, you can expect a dynamic and engaging work environment. Our culture is built around collaboration, innovation, and having fun! We regularly host team events, from happy hours to holiday parties, to foster camaraderie and celebrate successes. Most importantly, we cultivate a supportive atmosphere where every team member feels valued and encouraged to contribute their unique talents.

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What growth opportunities exist for an Account Executive Mid Market at Connecteam?

Connecteam offers significant growth opportunities for an Account Executive Mid Market. We aim to empower our team members to learn and develop new skills that can lead to advancement within the company. Whether it's through hands-on experience, training, or mentorship, you'll have numerous avenues to expand your career while helping to shape the future of our product and service offerings.

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Common Interview Questions for Account Executive Mid Market
What strategies do you use to close deals as an Account Executive?

In closing deals as an Account Executive, I focus on understanding my clients’ needs. I employ a consultative approach, actively listening to their challenges and demonstrating how our solution addresses them. Building rapport is also key; I create trust through open communication and continuous follow-up, ensuring clients feel valued throughout the sales process.

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How do you manage your sales pipeline effectively?

Managing my sales pipeline involves a combination of organization and prioritization. I utilize CRM tools to track leads and progress, segmenting them into stages. Regular review and update of my pipeline ensure I stay focused on high-potential deals while balancing outreach efforts to new leads, ultimately driving success for the team.

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Can you give an example of a challenge you faced in sales and how you overcame it?

Certainly! In a previous role, I faced significant pushback from a potential client due to budget constraints. I overcame this challenge by working closely with the client to identify their key pain points and then illustrating how our solution would ultimately save them money over time. This tailored approach helped me turn their objections into a successful sale.

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What do you know about Connecteam and its mission?

Connecteam is an innovative startup dedicated to enhancing the work experience for deskless employees. The platform simplifies management tasks, making it easier for companies to support their teams effectively. I admire how Connecteam focuses on communication and productivity, and I believe being part of such a mission aligns with my passion for driving businesses forward.

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How do you handle customer objections during the sales process?

When handling customer objections, I utilize a calm and empathetic approach. Firstly, I listen carefully to their concerns, validating their feelings. This helps build trust. Next, I provide clear and concise information to address their objections, backed by data or testimonials if possible. Finally, I encourage dialogue, ensuring they feel comfortable discussing their hesitations further.

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What is your approach to building long-lasting relationships with clients?

I believe in establishing strong long-lasting relationships by prioritizing regular communication and check-ins, even post-sale. By being proactive and responsive, I demonstrate commitment to their success. Additionally, I tailor my interactions to their preferences and needs, effectively showing them that I genuinely care about their business and its growth.

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How would you define success in the Account Executive role?

Success in the Account Executive role, in my view, is not just about meeting quotas but also about client satisfaction and long-term retention. If my clients feel their needs are met and they see real value in our solution, that indicates my success. Additionally, personal growth and contribution to team achievements are vital measures of success as well.

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How do you prioritize your tasks when managing multiple client accounts?

I prioritize my tasks by assessing urgency and potential impact. I maintain a clear schedule, often using tools for task management. Each day, I review my accounts, identifying which clients require immediate attention or follow-ups. This method ensures I not only meet deadlines but also nurture all my relationships effectively.

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What tools or technologies do you find essential for your sales process?

I consider CRM software, such as Salesforce or HubSpot, essential for tracking interactions and managing leads. Additionally, communication tools like Slack help foster collaboration. Finally, project management tools aid in organizing tasks and priorities, streamlining my process and enhancing my productivity as an Account Executive.

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Why do you want to work at Connecteam as an Account Executive?

I am drawn to Connecteam because of its mission to support deskless employees and enhance business management. The startup environment excites me, as it aligns with my aspirations for impactful work and growth. I believe my skills can contribute significantly to an ambitious team like Connecteam's, and together, we can drive positive change in the industry.

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Our mission is to help businesses thrive by taking away the daily hustle and complexities of managing teams so they can have the peace of mind to grow and run their business.

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DATE POSTED
March 13, 2025

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