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Senior QA (AU Retail, Hybrid)

Schedule: Monday-Friday (06:00 AM - 06:00 PM Manila Time)

What are we looking for?

Skills Required:

  • Minimum of 3-5 years in a Quality Assurance role with a focus on marketing technology, CDP systems, and/or customer data management
  • Proven technical experience testing complex workflows, data integrations and platform calculation in Adobe Campaign Classic and Salesforce Marketing Cloud.
  • Deep understanding of data flows, data synchronization, segmentation, and audience creation within marketing automation and CDP systems. Strong experience in validating data accuracy and integration quality.
  • Proven track record in validating workflows, email campaigns, automated customer journeys, and cross-channel marketing automation.
  • Expertise in testing audience segmentation, personalization, and dynamic content delivery in automated campaigns.

Nice to Have:

  • Adobe Campaign Classic and Salesforce Marketing Cloud

What will you do?

  • Collaborate closely with the marketing, data science, IT, and development teams to understand business needs and technical requirements. Translate these needs into test cases and ensure all requirements are met through testing.
  • Develop comprehensive test plans and strategies for marketing automation platforms (e.g., Adobe Campaign Classic, Salesforce Marketing Cloud, Hightouch, Adobe Audience Manager, Internal CDP) to validate technical integrations, workflow automations, segmentation logic, personalization features and other marketing initiatives.
  • Create and maintain clear, comprehensive documentation of testing processes, test cases, and results. Document any issues or defects found during testing and communicate these findings to the development teams for resolution
  • Serve as a subject matter expert on marketing automation and CDP systems, providing guidance to stakeholders regarding testing processes, technical requirements, and quality standards.
  • Continuously assess and enhance testing methodologies, tools, and workflows to improve efficiency, accuracy, and overall quality. Work closely with other Quality assurance team members within the company to align testing methodologies to wider business processes.

Join the awesome team and enjoy these benefits & perks:

  • Hybrid Work Set Up
  • Medical, Dental Coverage and Life insurance from day 1 of employment
  • Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
  • Competitive salary package and annual appraisal
  • Financial Assistance Program
  • Mandatory Government Benefits and 13th Month Pay
  • Complimentary Sleeping Quarters, Coffee at no cost
  • Complimentary Office Fitness and Wellness Facilities at no cost
  • Regular Company Events, Work Life Balance, and Career growth opportunities
  • Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

 

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

 

Get the amazing chance to work for our client --- Australia's top supplier of office products for small and medium-sized businesses, students, and households, with a nationwide presence and over 3 billion dollars in revenue.

 

#ConnectOSCareers #JoinConnectOS 

 

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

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Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About Senior QA (AU Retail, Hybrid), ConnectOS

Are you an experienced Senior QA professional looking to make a real impact? Join ConnectOS, a leading employer in the Philippines, as you help ensure the quality of essential marketing technology solutions for our clients, including Australia's top supplier of office products. As a Senior QA in a hybrid role, your schedule will be Monday to Friday from 06:00 AM to 06:00 PM Manila Time, giving you a chance to collaborate with vibrant teams across marketing, data science, IT, and development. Your responsibilities will include testing complex workflows, validating data accuracy and integration quality, and creating comprehensive test plans primarily for Adobe Campaign Classic and Salesforce Marketing Cloud. You'll be our subject matter expert in marketing automation and customer data platforms, guiding stakeholders on testing processes and quality standards. Enjoy perks like a competitive salary, medical and dental coverage from day one, and a hybrid work setup. At ConnectOS, we value career growth and work-life balance, making it an exciting time to join us and be part of a fun, supportive community dedicated to excellence. So, if you're passionate about driving success through quality assurance, apply now and let’s elevate digital marketing together!

Frequently Asked Questions (FAQs) for Senior QA (AU Retail, Hybrid) Role at ConnectOS
What are the responsibilities of a Senior QA at ConnectOS?

As a Senior QA at ConnectOS, you'll play a crucial role in validating workflows, monitoring data integrations, and ensuring email campaign quality in marketing automation platforms like Adobe Campaign Classic and Salesforce Marketing Cloud. You'll also develop test strategies, document processes, and communicate testing results to enhance workflows and efficiency.

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What qualifications do I need for the Senior QA position at ConnectOS?

To qualify for the Senior QA role at ConnectOS, you should have 3-5 years of experience in a Quality Assurance role, specifically focusing on marketing technology and customer data platforms. Strong technical skills in Adobe Campaign Classic and Salesforce Marketing Cloud, along with a deep understanding of data flows and audience segmentation, are essential.

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How does the hybrid work setup at ConnectOS benefit Senior QA professionals?

The hybrid work setup at ConnectOS allows Senior QA professionals to enjoy a balanced work-life dynamic while collaborating with teams in a vibrant environment. You can work from home or at our accessible Metro Manila location, maximizing productivity and comfort in your work routine.

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What perks and benefits are offered to Senior QA employees at ConnectOS?

Senior QA team members at ConnectOS enjoy a range of perks, including medical and dental coverage from day one, paid vacation and sick leave, a competitive salary package, and mandatory government benefits. You'll also benefit from wellness facilities, company events, and opportunities for career growth.

Join Rise to see the full answer
What tools and platforms will I test as a Senior QA at ConnectOS?

In the Senior QA position at ConnectOS, you'll primarily focus on testing workflows and data integrations for marketing automation platforms such as Adobe Campaign Classic, Salesforce Marketing Cloud, and other CDP systems, ensuring high-quality data management and campaign execution.

Join Rise to see the full answer
Common Interview Questions for Senior QA (AU Retail, Hybrid)
Can you describe your experience with Adobe Campaign Classic and Salesforce Marketing Cloud?

When answering, emphasize specific projects where you utilized Adobe Campaign Classic and Salesforce Marketing Cloud, highlighting your role in testing complex workflows and validating audience segmentation, which demonstrates your hands-on expertise.

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How do you ensure data accuracy in your QA processes?

Explain your systematic approach to validating data flows and integrations, including how you document discrepancies and implement corrective actions, showcasing your attention to detail and commitment to quality.

Join Rise to see the full answer
What is your process for developing a test plan?

Detail how you assess business needs to create tailored test plans, including the identification of testing objectives, test cases, and ongoing communication with stakeholders to ensure comprehensive coverage of requirements.

Join Rise to see the full answer
Give an example of a challenge you faced in QA testing and how you resolved it.

Share a specific scenario, focusing on your analytical skills and problem-solving approach. Explain the challenge clearly, your steps in resolving it, and the positive outcome to highlight your ability to adapt in testing environments.

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How do you stay updated with the latest QA trends and technologies?

Mention specific resources you follow, such as industry blogs, webinars, or QA conferences, and articulate how staying informed has influenced your approach to testing methodologies and tool enhancements.

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What metrics do you consider important for evaluating QA success?

Discuss metrics like defect density, test coverage, and resolution time. Explain how these metrics help you and your team evaluate QA effectiveness and drive continual improvement.

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Can you describe your experience with cross-channel marketing testing?

Provide examples where you validated cross-channel marketing strategies, your approach to testing content delivery across platforms, and how your findings contributed to campaign success.

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What role does collaboration play in your QA work?

Emphasize your team collaboration skills, how you engage with marketing, IT, and development teams, and the importance of communication in achieving quality deliverables.

Join Rise to see the full answer
How would you handle a situation where the development team disagrees with your testing findings?

Describe your strategy for mediating disagreements through clear documentation and data presentation. Stress the importance of constructive discussions to reach collaborative solutions.

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What tools and methodologies do you prefer in QA testing?

Illustrate your familiarity with both traditional and modern QA methodologies, and discuss specific tools you have employed in your testing process to streamline workflows and enhance productivity.

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ConnectOS is a leading provider of offshore talent for organisations in Australia, New Zealand, the US, Canada and the UK. For over a decade, we’ve been supporting our global clients with premium resourcing and productivity solutions. ConnectOS...

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Full-time, hybrid
DATE POSTED
March 19, 2025

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