Outbound Operator (B2B E-commerce Conferences Company)

About the job:

Role: Lead Generation/Outbound Operator
Work Schedule: Full Time | 40 hrs per week | 9am - 12 pm EST - overlap
Salary Range: US$1200
Employment: Independent Contractor

About the company

The company organizes multiple B2B e-commerce conferences annually, catering to founders, executives, and marketers in the direct-to-consumer (DTC) industry. Through impactful events, exclusive communities, and strategic resources, it provides opportunities for growth, learning, and collaboration. To scale its events and broaden its reach, the company is looking for a results-driven Outbound Operator to manage lead generation and outreach, ensuring a steady flow of qualified prospects and engagement within the DTC community.

Role Overview

The Outbound Operator will be a key player in driving DTC Experts' growth by leading and executing strategic outreach campaigns to engage key decision-makers in the DTC space. This role demands an exceptional attention to detail, a data-driven mindset, and the ability to quickly absorb and leverage new technologies to enhance efficiency and effectiveness.

Core Responsibilities:

Lead Database Creation through Web Scraping

• Use advanced AI tools and web scraping Chrome extensions to build targeted lead databases. The ideal candidate will be proactive in learning and adopting new tech solutions to streamline the process.

Customer Support via Email and LinkedIn Outreach

• Respond swiftly and professionally to inbound inquiries, managing high volumes of leads across both cold email and LinkedIn automation tools. We expect a quick response time (within 15 minutes) to ensure timely engagement with prospects.

Cold Email Outbound Data Management

• Oversee the manual execution of email campaigns to optimize our lead database, leveraging platforms like Apollo, FindyMail, and IcyPeas. The role requires meticulous attention to detail in managing the import and export of key data, ensuring accuracy in every step.
• Work with templated email content to scale outreach efforts effectively.

Optimize Cold Email & LinkedIn Processes

• After initial training, take full ownership of outbound campaigns, continuously improving email and LinkedIn processes. This includes refining workflows, tracking key metrics, and delivering daily reports on campaign performance to ensure alignment with goals.

Adaptability to New Tech Tools

• As part of a rapidly evolving tech stack, this role requires someone enthusiastic about learning and integrating new platforms to improve outreach volume and quality.
• Over time, the Outbound Operator will become a central figure in a high-volume outreach effort, sending tens of thousands of emails and messages daily while maintaining a high standard of execution.

• 2+ years of experience in outbound sales, lead generation, or a similar role, ideally within the DTC or tech sectors.
• Demonstrated success in managing high-volume outreach campaigns, delivering measurable results.
• Advanced proficiency with CRM systems and outreach tools (e.g., HubSpot, LinkedIn Sales Navigator, Apollo.io).
• Exceptional written and verbal communication skills, with the ability to craft compelling, professional messages that resonate with prospects.
• Strong attention to detail, exceptional organizational skills, and a proven ability to follow through on tasks and drive results.

Preferred:

• Hands-on experience in lead generation and cold outbound efforts.
• Proven ability to build and nurture relationships with C-suite executives and key decision-makers.

Benefits

● Environment for growth and learning. You will have the opportunity to drive great impact and gain exposure to all functions of the company. At our company, you can flex multiple realms of your interpersonal skillset and creativity. 

● An energizing, compassionate team. Our team cares deeply about each other. We strive to elevate and uplift each other in our day-to-day work to do the best for our families. We don't believe in bureaucratic nonsense.