Senior Sales Manager, K4B

The Senior Sales Manager at KAYAK for Business is tasked with driving new business acquisition and managing the entire sales process. This includes identifying new opportunities, nurturing relationships with prospects, and delivering tailored sales solutions. You'll also be responsible for full-cycle sales activities, which encompass prospecting, lead qualification, RFP responses, contract negotiations, and implementation, all aimed at achieving customer acquisition and revenue growth goals.

To qualify for the Senior Sales Manager role at KAYAK, candidates should have at least 3 years of corporate travel sales experience, a results-driven approach, and a proven track record of exceeding sales targets. Excellent presentation skills suitable for C-suite communication, strong relationship-building abilities, and proficiency in sales tools like Salesforce and LinkedIn Navigator are critical requirements for success in this role.

KAYAK provides several resources for professional growth, including Development Dollars, leadership development programs, and access to thousands of on-demand e-learning courses. This strong emphasis on continuous learning ensures that Senior Sales Managers are equipped with the necessary skills and knowledge to excel in their roles and advance their careers.

At KAYAK, the work environment is shaped by innovation, collaboration, and a strong focus on employee well-being. As a fully remote position, Senior Sales Managers enjoy the flexibility to work from almost anywhere while being part of a supportive team that values diverse backgrounds and perspectives. Moreover, initiatives like no meeting Fridays and company-wide recharge weeks highlight KAYAK's commitment to a healthy work-life balance.

A Senior Sales Manager at KAYAK can expect a comprehensive benefits package that includes competitive salaries, generous paid vacation, paid parental leave, and company-paid therapy sessions. Additional perks such as travel discounts, paid volunteer time, and focus on mental health further enhance the overall employee experience, making KAYAK a great place to grow both personally and professionally.

When identifying potential clients, I leverage market research, networking tools like LinkedIn Navigator, and relationship-building techniques. By understanding industry trends and the specific needs of businesses, I can tailor my outreach effectively and ensure that my approach resonates well with potential clients.

Building rapport with C-suite executives requires a strategic approach. I focus on understanding their challenges and priorities, then present tailored solutions that align with their business goals. Clear, concise communication and demonstrating value bring credibility, making it easier to establish trust and secure long-term partnerships.

In a recent sales cycle, I identified a mid-sized company in need of corporate travel solutions. After conducting thorough research, I tailored a proposal that highlighted our competitive advantages. Throughout the cycle, I maintained consistent communication, quickly addressed concerns, and negotiated terms that met both parties' needs. The deal closed successfully, resulting in a fruitful partnership.

Rejection in sales is inevitable, but I view it as an opportunity to learn. I reflect on the interaction, seek feedback when appropriate, and adjust my approach based on what I learn. Keeping a positive attitude and focusing on my long-term goals helps me stay motivated and improve my strategies for future prospects.

I rely heavily on tools like Salesforce for managing client data and tracking interactions, LinkedIn Navigator for prospecting, and ZoomInfo for gathering insights on potential clients. Additionally, effective use of Google Suite helps me streamline my presentations and maintain organization throughout the sales process.

During a market downturn, I shifted my sales strategy by emphasizing cost-effective travel solutions that help businesses save money. I updated my presentations to focus on value, ROI, and long-term partnerships rather than just product features, which enabled me to connect better with clients facing budget constraints.

Closing a deal requires a combination of listening, empathy, and persuasive skills. I always ensure I understand the client's needs fully before proposing final terms. During the closing process, I focus on highlighting the benefits, addressing any last-minute objections, and ensuring the client feels confident in the decision they are about to make.

I stay informed about industry trends through several channels: subscribing to relevant newsletters, following thought leaders on social media, joining industry forums, and attending webinars or networking events. This ongoing education allows me to provide clients with insights and position KAYAK as a knowledgeable partner.

Teamwork is crucial in sales, especially within KAYAK's environment. Collaborating cross-functionally allows me to leverage the expertise of marketing, product, and support teams. Together, we can craft customized solutions that meet client needs while sharing insights and strategy adjustments that can further refine our sales approach.

I am passionate about travel and deeply admire KAYAK's innovation within the industry. The opportunity to shape the future of corporate travel through KAYAK for Business excites me. I believe my skills align perfectly with the goals of K4B, and I am eager to contribute to a company that values employee well-being, diversity, and professional growth.