Sales Development Representative (Abu Dhabi based only)

As a Sales Development Representative at Deliveroo in Abu Dhabi, your primary responsibilities include building relationships with retail partners, mapping, prospecting, pitching, and closing new partners in the region. You'll also oversee the onboarding process, ensuring it is seamless and efficient, and monitor the performance of partners in their crucial initial months.

To qualify for the Sales Development Representative role at Deliveroo, candidates should have 2-3 years of sales experience, preferably within the restaurant sector. A proven track record of prospecting, pitching, and closing deals is essential, along with strong negotiation skills and a solid understanding of the delivery economics.

Key performance indicators for a Sales Development Representative at Deliveroo include the number of retail partners signed each month from the target list and the performance of these partners during their first three months on the platform, ensuring they achieve a successful onboarding experience.

Absolutely! Deliveroo values a diverse and fun team culture. Employees enjoy various social events, including end-of-year parties, and have the opportunity to collaborate closely with colleagues who share their passion for food and innovation.

Deliveroo offers an attractive benefits package to Sales Development Representatives that includes 25 days of annual leave, comprehensive medical insurance, an annual home flight allowance, and free access to Deliveroo Plus, which provides free delivery and special offers, alongside maternity and paternity benefits.

When answering about building relationships with retail partners, emphasize your ability to listen actively, understand their needs, and provide tailored solutions. Share examples where you've successfully developed long-term partnerships based on trust and mutual benefit.

Prepare to discuss a specific instance where your sales pitch led to a successful partnership. Outline the key strategies you used, how you tailored your approach to address the partner's pain points, and the positive outcome that resulted.

You might want to highlight using market research to identify potential partners, leveraging social media for outreach, and attending industry events for networking. Discuss how you'd create a targeted list and personalize your approach to each prospect.

Discuss the importance of setting clear KPIs, such as sales performance within the first three months and customer engagement metrics. Explain how you would utilize data to adjust strategies and ensure continued partner success.

Familiarize yourself with Deliveroo's mission and key offerings. When asked, discuss how Deliveroo connects consumers, restaurants, and shops, and emphasize its technology-driven approach that enhances convenience and choice for customers.

Acknowledge that staying motivated during challenging targets requires setting personal benchmarks and celebrating small wins. Share personal methods you use to maintain focus, such as setting daily goals or seeking feedback from colleagues.

Explain your technique for addressing objections by actively listening to the partner's concerns, validating their feelings, and then providing data or examples to counter their objections. It's essential to approach these discussions with empathy.

Your response should include a specific scenario where you navigated a negotiation that provided mutual benefits for both parties. Highlight how you identified the needs of the partner while ensuring Deliveroo's objectives were met.

Discuss characteristics such as resilience, adaptability, strong communication skills, and a deep understanding of the product and market. Use examples to illustrate how these traits have led to your success in previous roles.

Reflect on your passion for food and retail, and how Deliveroo's innovative platform aligns with your values. Highlight your excitement for being part of a fast-growing company that values employee contributions and fosters a fun work environment.